the sofa bed was made up for the kids and very comfortable

great prices, kids eat free when eating from the kids menu

wifi poor mattress too soft

the sofa bed was made up for the kids and very comfortable

not a huge amount of parking.

friendly staff, great location and very clean. free parking also

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the

parking was easy

free parking

live loud music that didn t stop till midnight constant booming beat sound kept us awake and in bar we had to

plenty parking

lovely room. comfy bed nice spa and leisure facilities

) and breakfast was lovely, served looking over the golf course

amazing and so helpful and friendly - that went from reception, cleaning staff to waiters and bar staff

easy parking , check in, room was an adequate size for a one night stay given we only slept there

plus, my kids loved their first experience of staying in a hotel

the kids had a place to venture to and we could grab some food easily

one of the kids ended up sleeping on the bare mattress towards the end of the

some women in the next room shouting at her kids to get into bed until half 10 at night

very good value, kids loved the food 'adventure'

- booked for 2 adults 3 kids, room made up for 2 adults 2 kids

room was just above the pub and you could hear everything until closing time and with kids it was difficult

parking great and so handy for the motorway

the wifi didn t work at all, which was very inconvenient.

nice breakfast

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

could hear kids running and jumping about at

the room is big enough for a family with kids, staff are friendly, lots of parking spaces.

luckily didnt wake the kids

perfect room if traveling with kids/babys

staff, great facilities, watching wild rabbits with the kids from the window, beautiful location, close to a

also liked the little play room for kids

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

hotel staff and location ....kids enjoy a lot

small playroom for kids was brilliant

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying

it was more like a kids meal

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

we felt it was nauseating to see staff behaviour, especially in regard to young kids

swimming pool should be open till 8pm for kids

the food is impeccable and the spa is so welcoming of kids as well as adults

to many kids running lose

was a very large event going on and there were lots of kids running around with no supervision and using the

no air conditioner in rooms only fans & room was too hot for adults & kids.

water pressure was amazing but would be worried if i had kids having a shower

staff are brillant. great with kids. jackie is an amazing worker and person.

even the kids enjoyed the pancakes

checked in of friday night to be greeted with kids running riot

kids eat free, excellent. comfortable room. handy location for molineux.

the walls are too thin and we were wedged between families with kids on each side

our stay 3 families no kids this time

i used the pool and spa which was amazing

plenty of free parking with ev charging if required

the spa is incredible and offers so much

is always great, with an adequate selection to suit even fussy kids

pizza from the bar, kids corner my daughter got to see the wolves players

loved the staff, the 3 secure parking & the big rooms, kids area with books

room next door had a load of kids who were noisy and running around in the corridor.

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

adults and kids all enjoyed the buffet

modern rooms, suited us fine as a family of 4 with 2 small kids

kids decided they didn t want to share so i ended up sharing the sofa bed but wasn t due to

here as i was bringing my kids to thomas land/drayton manor

lovely staff lovely and clean well catered for kids loved the breakfast buffet as did we

super friendly and efficient staff very comfy bed no husband or kids present.

lovely rooms, great restaurant, brilliant breakfast, excellent and genuine staff, decent parking

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

very clean , friendly staff and excellent breakfast

have been nicer if the bar area was open later, we were having a good time drinking and ended

clean, quiet, comfortable, staff polite, amazing breakfast

free parking and good wifi

location and friendly staff - lovely breakfast and great location for town and plenty parking

good breakfast and even had gluten free toast

secure on site parking

family joined for breakfast and we were told the yoghurt or juicecthey got for the kids would be extra

lovely cental location, parking was a bonus

location, good food, relaxing bar area and beer garden

parking was simple too

too many bars!! pet fee when we got there after booking 15 breakfast alright but not brilliant

thankfully didn t wake the kids

very competent and confident in using the till and didn't know how to use the offers such as kids eat free and

noise from other customers and kids running around the hallways

seemed to be over run with parents with kids that couldn t control them.

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

kids ate free for breakfast

we were lucky it was not a busy night but still the noise was enough to keep my kids awake untill the inn closed

i had to leave my 2 kids downstairs to carry my stuff to the room, to then go back down to carry my pushchair

were friendly as always and the food was excellent, just a lovely night to unwind without the kids

food was delicious. considering they didn't have much of the kids meal sides.

the back garden was kitted out with skittles, tables, stuff for kids to play with and loads of sitting

great vegeterian selection of food too aswell as options for kids

kids enjoyed there stay aswell which is always a bonus

lovely garden with play area for kids

things for the kids outside and really good breakfast with friendly staff.

huge bathrooms to boot which is great when bathing kids

there was on site parking and quick wifi

wifi codes on door old/not updated

has car parking at the back of property

on-site parking as well

the staff in the bar on saturday night we re just brilliant

breakfast could have been better (sausage & bacon), but that could be personal preference....

the rooms were spotless staff friendly and helpful breakfast fresh and tasty. lots of options

noise from the gymnasium coming through into the bedroom

excellent breakfast

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

great with kids

fire alarm came on in the middle of the night. kids not allowed to use the pool.

t have a lift, lots of stairs very awkward to take luggage especially if your with the kids

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

easy to find, easy to park, great facilities and lots of freebies for kids!

no kids tv channel

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

lovely quiet area, the pool was a bonus and the kids loved it in there

this hotel is very kids welcoming

the room was amazing with the bar open 24hrs

could not get the wifi to work, we were only there for one night so didn t chase it up

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

the building was beautiful and the open fires in the bar were very welcoming.

parking was good

rooms where too hot making it uncomfortable for the kids and i.

clean lovely breakfast great clean hotel

breakfast excellent, staff excellent, parking facility excellent

put the selection on the door for room service breakfast but it was not collected noticed when it was too late

breakfast good but you have to be there in good time

since had to email owners because her clothes were ruined there was a table full off screaming kids running

plenty free parking

fab all round service and a superb pie and chips in the bar below

no disabled parking

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

previous spas - no where near as good as previous ones, basic gym and pool is very small with kids everywhere-

info on pet friendly issues

leisure facilities with pool and gym

ev chargers were unavailable

lack of hot food on room service after 09:00

kids running round all public areas, including past rooms etc

location, shops chippy close bye,kids park,bus stop outside,,

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

loud music, gangs of kids outside, no kettle or drink making condiments

of a pub and the noise was terrible, from people shouting outside and underneath the window to kids running in

accommodated three kids and very helpful

locks on the doors need to be more secure and my advice to parents it's not a place for young kids it's a

lovely spa bath

parking was simple and

spacious room size , comfy beds , lovely bar and restaurant , lovely staff , ideal location

food was nice and kids enjoyed having plenty of choice

had everything needed for a trip with kids for a tournament

great breakfast, could use all facilities. kids loved the pool.

location was great for the kids , the pool was warm , the staff were friendly and helpful

everything was in walking distance near the hotel pool was nice for the kids.

everything is good. my kids enjoyed pool time lot.

45pm only to be told that kids were not allowed into the pool after 6pm

kids swimming timing has to be same with adults thanx

lots of doirs slamming and kids playing in the corridors making lots of noise.

there were alot of kids who were left unattended by their parents

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

room only had a functional snooker which the kids enjoyed all other gadget weren t

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

parking could have been better.

the staff were amazing, room service breakfast was so good

room service, great breakfast was amazing

parking a little difficult

really, maybe wanted a swim with the kids but could not get a space due to covid restrictions

that said nice kids and they try hard

00pm which is amazing so i can enjoy myself after kids go to sleep

there were very restrictive hours for when kids could swim

spa times for kids are quite limited and apply to teenagers as well

had to spend a night out without kids

but after spending the whole day out playing with the kids, all we needed next was a shower

replied we only change them on the third day also only 1 beer on draught and it was run by young kids and bailiffs

fine for breaking a long drive from dartmouth to caernarfon with kids

big room for me my wife and the kids we were at a family party and it was the ideal size room for us to stay at

we were able to check in early and every effort was made to ensure the kids were happy

staff, excellent value for money, great breakfast and loved the activity packs for the kids

it was clean and good size with kids

nothing really as i felt that it was a nice experience and sort of kids / family friendly

very comfortable stay for our family with two young kids

for the kids, and having the room devided so the children were in there own part of the room

room had a little archway annex with 2 single beds for the kids

my kids slept on the sofa

i have no issues beds were clean wifi for kids devices couldn't ask for anything more

room was big and had a separate area for the kids

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

wifi could be faster, but can t complain for the price we paid

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

good wifi, cheap beer and food comfy bed

also, whenever leaving the hotel we were asked to leave our key but this was at the bar and, when it was full

location, pricing, bar , no wifi in rooms, rooms very very small, no working desk

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

possibly want in a hotel room, bath robes, slippers , clarins products, biscuits etc etc etc breakfast was

location for villa park especially since parking is included

turning up and finding entertainment for the kids on a night time was great

the location was fantastic and the kids had a ball

i did add the ages of both kids but it only booked two adults and we had to pay 80 in addition on arrival

our kids loved all the thomas themed stuff in the hotel, and we got a free upgrade to the thomas theme

facilities in the grounds was great n safe for the kids, breakfast was really good lots of choice and all the

second time it was full of kids so couldnt use it and the changing room was terrible

the kids loved the pool

not all children want the usual kids menu of nuggets chips and pizza

lovely leisure centre attached which is great for the kids

the kids loved the surprise stocking on the door

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

bathroom and kitchen was immaculate

the parking is private and safe

apartment was comfortable, clean and quiet. parking was secure and free.

that there was a bath with lots of hot water, facilities to do basic cooking and plenty of parking

busy spa n no kids pool

charge brake fast for kids. and i missed one breakfast . they dont give me full refund.

kids loved the stay

food was pretty good and lots of kids choices

i went with 2 kids and we could use the pool etc after 8

ideally would have preferred one room as we have small kids

no hot chocolate options for room for kids, again evening staff sorted this

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

great to have star city across the road to keep kids entertained and some good dining options there also

location was slightly noisey with kids walking past and the dual carriageway

couch bed was not comfortable. ok for kids but not for teenagers.

this hotel was clean and value for money me and my kids enjoyed staying here.

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were

kids were in room 212 and there was a peeping sound that refused to stop

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

room was lovely, nice and roomy with a great kitchen area

we stayed in an apartment, so having a little kitchen was a really nice addition

in the living space, there was a tv sofa and a kitchenette

multiple time of complaining about the no wifi

thing that could have been imporved for me would be more vegetarian options in the restaurant/room service menu

com states room service but there isn't we ordered deliveroo but we wanted the food from the restaurant there

room in partucular had a view of the kitchen extractor, a dirty flat roof and a set of derelict

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few

is when we returned from a music event at around 11pm we were unable to get any food as the kitchen was closed

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive

kids enjoyed the breakfast menu

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and

although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on

great for a family with two young kids. priced like a travelodge but with so much more.

staff were so helpful with accommodating kids, making us feel welcome and going out of way to hold doors, arrange

my kids were thrilled with the ice lollies on arrival and having the car park booked in advance made

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

access to university gym and pool, walking distance to restaurants, bars and shopping

room service knocked on my door even though i had asked to late check out

wifi within room goes slower!

use of the university gym was very useful and appreciated

staff were lovely, they have a beautiful bar area and dinning area

my kids and i really enjoyed that bit

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

95 @ head, kids eat free

sofa beds for the kids were really uncomfortable