i was slightly disappointed about time limits in the swimming pool for the kids, but i was given this information

there were very restrictive hours for when kids could swim

00pm which is amazing so i can enjoy myself after kids go to sleep

that said nice kids and they try hard

the portions were generous for kids and adults with delicious cheese cake

locks on the doors need to be more secure and my advice to parents it's not a place for young kids it's a

accommodated three kids and very helpful

close to town. good parking. own night life

for money would definitely stay again the hotel is going through a refurb at the moment so no bar open on site

late check out at noon, included in the price

previous spas - no where near as good as previous ones, basic gym and pool is very small with kids everywhere-

and the pool and jacuzzi were really nice

friendly staff and very comfortable. ample parking.

feel like i was done over paying 70

unfortunately the wifi in room 125 did not work - so disappointing.

family facilities- playground, woodland walk, selected family swim times, family changing, kids menus

great interior design and a lovely swimming pool for the kids

we were there with kids - i was taken in by the colouring table, book area, sweetshop and film nights which is

were looking forward to using the spa however, it was absolutely full with kids even after the time it was

pool was really busy (kids holidays)

loud music, gangs of kids outside, no kettle or drink making condiments

location, shops chippy close bye,kids park,bus stop outside,,

they use the pub mainly for events so lots of kids screaming, doors banging and banging going on in the room

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

kids play room was not open due to fixing it up but park across the way done the same thing

considering the likelihood of kids in this room

throughout the evening we could hear big groups of kids up and down the surrounding street on very loud motorbikes

being on the top floor with kids, lots of stairs. bar prices expensive.

was spacious with separate beds in the ante room for the kids, restaurant and bar served well (within the limited

hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle

very friendly nice and clean and the food was really good plus the kids loved it.

like kids had done it

lee want above for us all, even baked muffins for the kids breakfast

approx 10 pound in uber, room cleaned daily, disappointed no swimming pool as advertised, kids took their swimwear

was not great in taste and prices were extortionate with no separate kids menu available we were left disappointed

door was also hanging off 1 hinge, which was a bit unsafe with children around (we arrived late, kids sleeping

pool is brilliant for the kids, beds are comfortable and rooms lovely & clean

kids ate free which was a bonus

prices of food and drink. room had no bath. kids camp bed really uncomfortable.

we had problems with kids running round the corridors making noise and with my daughter being autistic she

ideally would have preferred one room as we have small kids

location was slightly noisey with kids walking past and the dual carriageway

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

great to have star city across the road to keep kids entertained and some good dining options there also

no hot chocolate options for room for kids, again evening staff sorted this

location for villa park especially since parking is included

too ad the bar was closed but all minor

after the event i attended at aston park returning to the hotel, the bar was overly busy

beds, the attention to detail was incredible, the victorian theme was so lovely, even down the breakfast the

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

had a fantastic stay the kids really enjoyed the park

the location was fantastic and the kids had a ball

kids entertainment was ok kids enjoyed it. breakfast was lovely beds very comfy

i did add the ages of both kids but it only booked two adults and we had to pay 80 in addition on arrival

turning up and finding entertainment for the kids on a night time was great

the walls are too thin and we were wedged between families with kids on each side

our stay 3 families no kids this time

the pool, the restaurant, the bar, the staff, the hot tub area, the food was all very good

also the wifi was very slow

the best service i have received in a hotel before,particularly the waiting and bar staff

no discount for no breakfast, a pathetic explanation re supporting the kids

rooms look recently renovated very clean staff very obliging early check in was no problem

of free parking

room was a bit small and they were having trouble with the wifi while we were there.

the hotel is super pet friendly

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

this hotel is very kids welcoming

the pool, the food and the value as the kids go eat free!

prefer separate beds for kids instead of a double pull out bed.

lovely quiet area, the pool was a bonus and the kids loved it in there

the ability to stream films in the room was great especially when travelling with kids

had a lovely big room that fitted us, the kids, and the dog comfortably

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted

would ve been nice to have a smart tv (netflix or disney available) for kids.

incredibly friendly lady at the reception &swimming gym facilities available too

the gym was also really good

room service menu - there was a gala dinner the night i arrived for another event

great comfort, free access to nearby victoria swimming pool, and friendly staff.

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

to help towards finding another place suitable for myself wife and kids to

i stayed with 2 kids they couldn't sleep till 12music was so loud

nice room with separate room within the room for kids

parking was in the back garden of the hotel where there was lots of drunk people and kids playing football,

towels noise kids were playing football right under our bedroom window where my car was parked shouting from

adults and kids all enjoyed the buffet

on one of the days for breakfast there was no white bread left which didn't bother me put had 2 kids with me

here as i was bringing my kids to thomas land/drayton manor

modern rooms, suited us fine as a family of 4 with 2 small kids

i would have preferred a double bed and 2 singles for our party- 2 adults and 2 teenage kids!

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella

kids enjoyed the breakfast menu

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

kids especially loved the pancake machine

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and

my kids enjoyed the breakfast

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams

i really enjoyed the stay and my kids loved it, we would definitely come again

this hotel was clean and value for money me and my kids enjoyed staying here.

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn

rude in their approach to when we brought food back to hotel as food menu didn t cater for kids

is good, stayed at other clayton hotels and my kids loved it

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

wasn t any chocolate spread so my kids were not happy

rooms where too hot making it uncomfortable for the kids and i.

lovely breakfast and lovely sitting outside in the

love this hotel but if i was really going to pick fault i would say the wifi is not the best,that said it did

bar downstairs and a restaurant also a lovely pub just around the corner that did

very good breakfast, really nice room and pet-friendly!

the wifi was good, room was spacious and the pub/restaurant food was nice

despite being upgraded was above the kitchen directly next to the extraction unit

the wifi didn t work.

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

the bar is characterful with friendly staff air conditioning and wifi worked well and the bedding was comfortable

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

the kitchen and lounge area, in particular, really impressed me

it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and

and showers could have been warmer and the extraction fan in the bathroom and kitchen were

enjoyed a deep, hot bath (luxury when you have kids

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

didn't sleep until the last residents were back )just like home with the kids

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

room service ends at 10pm so again missed out on dining in the hotel

we ordered room service after 10 pm since we arrived late

the ony channels i could watch was 1 or kids programs all the others were jumping

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

i didnt like that there's no hotel wifi in rooms

no wifi in room, even in lobby wifi was slow, sometimes unavailable

no remote for tv, had to ask, menu for room service, but no phone to

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

the room has been upgraded & has been dressed with rose petals in the bed

was able to check in early, staff were great from the guy on reception where we got an early check in and then

early check in.comfortable beds.

my kids were thrilled with the ice lollies on arrival and having the car park booked in advance made

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

staff were so helpful with accommodating kids, making us feel welcome and going out of way to hold doors, arrange

although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

95 @ head, kids eat free

my kids and i really enjoyed that bit

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

if fridge could be added to room for kids milk and food.

centre staff was very nice and helpful the room was clean and tidy bed very comfortable on site parking

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new

free wifi

friendly staff, free wifi, free onsite parking, very good value for money, very clean

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

great bar with real good prices

free wifi was pretty slow, so i didn t use it

would have liked a night cap in the bar when we got back but it had closed at 8pm.

mostly everything, couldn't fault the hotel.except for the bar closing early.

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

overall stay is good. however no tv channel for kids.

very engaging and were very good with the kids

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

luckily didnt wake the kids

breakfast was generous, massive full english even for the kids

i was alone with my 2 kids so felt alarmed at first sight of the place

restaurant was nice though, and had a separate area with settees and a tv with games for the kids

not appropriate for kids

i didn't like kids making noise in middle of night

booked this room for our 10 years anniversary to be away from kids for a night

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

i didn t call down to reception as i didn t want to wake or alarm the kids

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

my kids couldn't stop talking about her how caring she was to everyone in that canteen, running

it would be great to have an option with two single beds for kids in a family room!

with my sister and two kids

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special

we had kids with us

the worse night with the kids i ve

had suite kids had put up beds in the living area at first walk though it looked really amazing

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

kids aren t allowed in the pool

this is not kids friendly or even adult friendly for those who can t swim

the spa is a nice, relaxing area (except when there are kids in)

kids under 12 not allowed in pool weekday and no kids at all on weekends.

kids has no pool access hopefully you will get one in the future

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

nice little gym

the bar staff were excellent as were breakfast staff

in bathroom television remote hit and miss, tv kept turning off gym not terribly well equipped wifi without

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

everything ok but need to provide small bed for kids under 3 year

pool tables and playstation for kids to play with. great breakfast with choice of hot food

great location, great friendly staff and allowed early check in

weirdly there's an outdoor laundry at the garage nextdoor

candy cane for the kids

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

kids- how about a children s play area - this could be great for bored kiddies

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

perks such as fresh fruit and some chocolates and candy floss really went down well with the kids

the property had a number of separate private rooms and also a shared kitchen/dining/community space being

no bar or restaurant but lovely kitchen facilities if you were to self cater

however each room has a small kitchenette and there is a bigger kitchen and dining area on the ground floor,

spotless accommodation with a very handy and well equipped kitchen area

good access with plenty of parking within a lovely setting

breakfast was really good and my partner's sister's kids loved the fussball table

was checked in early and was perfect for me and the kids

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental

for the money paid, room was not what i paid for (double room - was smaller, bunk bed room) kids running around

kids liked the bunk bed

delicious breakfast and friendly staff. the kids play area was fabulous too.

we had kids so they were very tired and we arrived around 7pm

even a pancake machine which impressed the kids

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot

kids friendly and pet friendly.

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

and the gym could have better facilities and a bit more

the wifi signal

good location and clean, modern room. the wifi connection is strong and included in room cost.

one lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

the kids loved the waffle makers! coffee was good

great location kids loved it the breakfast was lovely

very friendly staff especially claudia, good with the kids

staff were really friendly & good with kids.

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

receptionist was very nice, the kids play room is a great bonus, you can sit and enjoy a drink in the lobby

no kids park

sofa bed wasn't great solution for my kids but only option

was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really

reception and bar area was nice and relaxed

the bar could have a better range of drinks, there were no non-alcoholic options for example

l want to say that it is the staff that make this place special , front of house in bar and restaurant and the

the rooms are comfortable, the staff welcoming and friendly and the parking/wifi are spot on

are very welcoming, the aesthetics are to die for, views are breathtaking, ambience is surreal & room service

restaurant and bar alongside the spa facilities.

the bar entertainer was excellent

wifi in room doesn't work on tv so you can't cast, okay if you're only there a night i guess, (we

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check