Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
because we were only staying overnight we had not time to try out all the facilities but the pool looked
it needs some upgrades and the bar and food were mediocre
pool needs to be refurbished, many opportunities
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
horrible room service and many items were unavailable or poorly substituted.
the breakfast was good and the service.
in was really long,nobody informed me that gym is temporary closed and reataurant is closed at 8pm
breakfast and excellent airport location
waited way too long for lunch entree and had to signal for coffee refill at breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was delicious.
the breakfast could be better.
the staff members were able to speak english, thia takes up lot of time and energy to translate, breakfast needs
wifi was good
view , basically all windows face the parking lot
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids ended up with a lot of bites in their bodies
clean great airport shuttle location
shuttle service wasn t there when arrived
convenient to the airport and a starbucks next to the hotel was a plus! and the shuttle
every half hour shuttle from and to the airport
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
good breakfast and nice staff
location, really near the airport and they also have a shuttle to it (every 30m ca
location and shuttle services to airport
the continental breakfast has good options and the service is also good
room service was closed at 8 pm.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
attention, service and breakfast
pool wasn t working and no parkinf
for the night and took the shuttle to the airport
it was in a private sector & i loved the breakfast.
no parking spaces available
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we enjoyed being so close to the airport and having a hotel with a pool for our kids before our departure from
kids liked it and the staff was very helpful
quick room service, very close to airport, free shuttles to and from the airport, clean pool, very nice and
great to the people and swimming pool
the breakfast and on site restaurant was very good. room service was also available until 11pm.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
great location...clean facility. the food was great...kids had an awesome time..
breakfast buffet was excellent!
good price with breakfast
excellent service and great location. decent breakfast.
no cable, wifi was very slow, no smart tv, breakfast was ok but not great
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
there is not room service or agreement with any local restaurant for food deliveries after
there isn t room service
very comfortable beds and really good breakfast
the bed was good, and the breakfast
free airport shuttle and breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
room service was also
the parking space
location, room service, housekeeping
pool
hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pet friendly rooms only had one double bed, i made the reservation for two beds
breakfast and fast wifi
staff is slow - check-out, getting laundry took way too much
isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast
breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room i stayed in was a huge suite, it s great for family with kids it has a separate living with small dining
kids love it the breakfast and the kitchen staff really nice
my in laws and their 2 kids (5 and 6 year olds) were told they were out of rooms with double beds and almost
my in laws and their 2 kids (5 and 6 year olds) were told they were out of rooms with double beds and almost
kids running around unsupervised being disruptive to other guests
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the airport shuttle is a plus, including the driver was very nice, also the breakfast was good much better than
we arrived in the late evening, called for the shuttle which came very quickly
shuttle from and to airport is excellent. great breakfast!
could improve the ud83eudd5e breakfast
staff was courteous and professional. hotel was clean and accommodating. breakfast was great.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no access to swimming pool for repairs
shuttle to the airport was great
pool is closed.
the shuttle service was reliable to and from the airport
i requested a shuttle from the airport to the hotel and they were there within minutes
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
place, confortable bed, you can access several international and national tv channels, decent breakfast
the value for the money increases if you intend to use the gym, pool, etc
top notch free breakfast, the best i had in a hotel in mexico
location close to airport, nice and clean room, good breakfast, nice staff
and a convenient store few buildings away, so this compensates for the non-availability of room service and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service
location, comfort, and last minute availability. the hotel also offered airport shuttle service
the location the gps told me wasn't the correct one and the hotel parking, very limited
was great, they also had shuttle service that could take us up to 10km around, i liked that
associates shower was spacious shuttle
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast wasn't included and it was quite pricey for mexico (almost $200 usd)
good breakfast
gym was quite small, with few equipment
were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area
due to people smoking outside late at night, and it was confusing to access the hotel from the parking area
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
need a lot of training are slow and they never make eye contact looks like you re dealing with kids
parking
excellent breakfast menu (continental), and reasonably priced
no secured parking, no closets, no mini refrigerator to store food, also needs a vault to store personal items
location atmosphere price breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
bathroom pretty old, pool was very cold also my eyes get irritated in the pool
on saturday 11st, pool was not warm enough
indoor pool and the cleanliness of the rooms
gym and pool are always very clean
parking could be more secure but they were doing some renovations at the moment
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they've got a solid gym, a small outdoor basketball court, and a small outdoor pool
the rooms on the homewood side have kitchenettes and feel a bit nicer
they've got a solid gym, a small outdoor basketball court, and a small outdoor pool
there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target)
the parking process.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
poor shuttle bus service not 24/7
breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy
as son i exited my car the security was asking if i really needed to park on a handicap parking space
overall cleanliness excellent breakfast buffet!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good
24 hours room service which was great especially after traveling for so long
parking was easy, breakfast was good and the restaurant was great
nice pool and gym
awesome staff. free airport shuttle.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
were a sport team of kids and the couches and the staff of the hotel didn't work with them to give to the others
when i requested ice through room service, i was told i would have to walk to the bar/restaurant and get myself
pool closes at 10, bar at 11:30, wish they were open later
one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because
husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
small room, low breakfast, bad soundproof high price, weak wifi, noisy ac.....
working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card
breakfast everywhere have sausage and scramble eggs, here not, you need to pay for an omelet or
the continental breakfast is very
location was nice and easy to find, they also validate parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was
looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that
that they don't need a credit card, parking, breakfast included, staff service.
its awesome to have a green space and pool indoors regardless of the city weather conditions
my daughter love the pool, very close to a lot of restaurants
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
room, dining room, meals, friendly staff, pool, gym
at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and
i like that it has a bar and restaurant on the entrance
room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace
everything besides the hours of the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
said that there was a gym, that is actually why we choose the hotel, however, the gym is closed and full of old
wifi and tv service
breakfast was ok, although the breakfast area is rather sober and crammed
to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is
breakfast was ok if you make some eggs and meat or even something traditional from mexico would be
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
there is a pool and a playground for the kids
private parking area with a guard opening the
during our week long stay, there were several times we desired room service
gym is outdated, but will suffice for a short stay
breakfast was adequate
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
we ordered room service at midnight and it was super fast
next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises
the room service phone never worked and there was no hair dryer in the room even though it was listed
i could hear the loud music every night from the disco bar that is part of the small commercial complex the
i didn't like that it was missing a hot water boiler and a changing room in the gym/pool area.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking
really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible
the parking lot, there are not signals to find the hotel's lobby
hotel was great, and breakfast was hot, ready, and delicious
parking was a bit stressful but not too bad
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as
for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years
breakfast was limited to 1 because we hadn t added our kids to reservation even though we added them
the wifi is so bad :(
wifi, noise isolation
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
and they have so many amenities for kids to play and be busy
clean, easy parking, near metro, nice pool area.
i like the gym
weak wifi connection, no room service.
waiter was super friendly, room was very clean and comfortable, delicious hot breakfast, great pool area
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pool and location
loved the view from my room and that there was roof top over pool
pool was cold, we had to stay at the jacuzzi all the time
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
both our mattresses had large patches of stains presumably from kids wetting the bed
the macroplaza is very big with lots to do for the kids
it has a pool and a gym, you just need to let them know when you would like to go to avoid crowds due to covid
breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bar did not have any red wine
gym and pool area looks abandoned, gym equipment old and broken
girls at the starbucks bar are rude they need a little more training
bar closes too early
no alcohol in the room. you can't bring everything from outside and hotel bar close early too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the wifi stopped working over night, and they were unable to solve the issue
pool closed and my room didn t have tub as i requested
to get to and easy free parking
i had to change rooms twice due first the ac not able to control and the second time due noise of gym being way
great place. terrible wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi was a bit slow, text and email communication was in spanish only.
great location, very helpful reception staff, spacious room, good gym
being pet friendly is a big
the rooms were hot, it was not easy to contact room service. the carpets are aged.
carpet smells old!
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the speed of the elevator very fast but funny for my kids
the food for room service was always the same, and not too many options
the pool it s a little small
of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi,
room service never showed up air condition never worked that well
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi was very good when working (90% of my time there in 3
room too cold for me. no way to control temperature. wifi very poor.
wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite
could not be controlled from the room, had to seek hk help the laundry service is sloppy
the bar should open at 2pm instead of 4pm? but its fine..
toy-sized pool, the spa is a joke, the restaurant is mediocre at best
had to walk 10 levels, with my luggage as the room service was slow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
room service was available until 10pm which was good and there was a nice choice of meals
we used a swimming pool a couple of times
there's a pool also which i didn't use, but looked nice
the location and safe parking lot.
easy to find,restaurants around ,stores close by,parking is good , staff will help you
Booking Options
Kid Friendly, On-Site Childcare
need to improve room service, no tv remote control, towels and coffe in room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was great, the rooms are spacious and well equipped, perfect for longer stays with kids, good breakfast included
really enjoyed the variety of breakfast choices each day
we didn t have breakfast. we had another event near by, sorry i can t rate breakfast.
the room is pretty well, the bed is comfy. we sleep good. parking is free
lobby and parking and elevator entrances all disconnected
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
disorganized breakfast
awesome breakfast! friendly staff
for pets is next to the freeway and the cars drive fast and close to the sidewalk, not enough grass and
clean, sound proof and breakfast was excellent.
i couldn t swim they were cleaning the pool ud83dude1e
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast
shocking breakfast , no tea , orange juice dispenser not working
food , not very helpful girl at breakfast .
the breakfast is not good, and the area wasn t clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
had a restaurant and bar inside
they don't offer 24/7 room service as advertised
the room service location
- the hotel wifi was ok,and mostly consistent
breakfast was cold maybe because they had a lot of people due to some school competitions the food
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is old, the room is ugly, the window was small in the corner of the room with the view to the parking
hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars
wifi could have been better
parking lot is sufficient
traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
with 5 children it s almost impossible to find a hotel that will be kind with kids
i could hear clearly the noises from the kids playing in the pool until almost midnight
to close to the swimming pool could hear kids yelling
i liked the fact that the property had a pool and slide for the kids
it was lots of kids screaming and making sounds until 11 pm at the pool which made it impossible to have an
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
did struggle quite a bit with the wifi from time to time
well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good
breakfast is old food. wifi not consistent
staff, they put me out from breakfast, bar and common areas while i need to work
breakfast was included and there was a great selection of everything (waffles, toast, cereal, eggs,
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
location and free breakfast for the kids
pool closed
a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a bar area with
mini bar just a small bottle water for a couple