swift check in with clear instruction on wifi and parking - free

parking wasn t too much of an issue at the side

comfortable stay with free wifi and parking

swift check in with clear instruction on wifi and parking - free

there wasn't room service but i quite like that because i don't like people going through my stuff

a sewer outside it, when you opened window ot was the most foul disgusting smell, i had 3 young kids with me

was not hot and awkward to hold plate and lift kids on food counter at same time no space to

there was 2 wedding parties while we were there and kids aged 10/12 years old running round till 5am in the

this was booked for our kids not us but they loved it

daughter and her two kids had a room further down the hallway which i didn't visit however after they returned

6pm and the receptionist informed me that our booking was for 2 adults and not 2 adults and 2 kids as per our

me and my kids really had a lovely time

located near the train station shopping precinct walking distance good for kids.

the night staff were lovely and made a fuss if my kids

many uncontrolled kids at breakfast

room was loverly the kids booked for us for my birthday, was loverly sitting out the back

kids can use a swimming pool only 2x a day for 2 hours each time

to get the kids into golf

swimming pool times are restricted for kids. they can not swim in the morning.

they helped to handle screaming kids and keep them busy

kids playing outside the window at 11pm

u advertised a nice relaxing peaceful stay but there was a prom on and kids outside our window with a disco

to many young kids drinking alcohol and shouting

cobwebs in room small, quality playground would be nice for the kids

not great if it's night time and you have kids to look after

there should be a lounge where more mature guests could go to get away from screaming kids

8 quid for a kids portion of pasta was way to pricey and a rip off

party meant a lot of noise, kids running down corridors into the night

liked the ample parking and free, check in was quick and efficient

staff were friendly and helpful, the bar was comfortable, the room was really clean and the overall experience

a sad experience for my wife and kids birthday

children's room just met our kids expectation

the bar, breakfast, wifi and parking were good.

welcome, clean & comfortable room, lots of free parking, a nice evening meal and quiet night

to find with great car parking

in was effortless, sofa bad already made up for the 2 kids

so if you have kids and teenagers who like to sleep the place is not for you

lovely peaceful location, friendly staff, great breakfast

excellent location staff very friendly rooms were very clean and cannot fault the breakfast.

plenty of free parking

nestled in very nice grounds by the golf course

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

close by, safe and free parking

strong wifi signal from room 9

there is not coverage for cellular service and the wifi was very poor

food was delicious and received a 10 money off voucher, kids also eat free which is a real bonus

the breakfast was nice with plenty of choices, even with a kids corner

we ate in the restaurant the food was fantastic and with kids eating free great value for money

restaurant and bar area food good and excellent value with kids eat free promotion

staff to the lovely food, we love swimming in the pool and relaxing in the big bar area with the kids, such a

the history of the building is so rich and the decor really fits the property. ample parking.

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would

too much trouble, she took us to our suite and showed us where our complimentary tea, coffee and breakfast was

parking is some distance from the entrance to the hotel and the gravel unforgiving

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to

moved our room to a ground floor one, delivered room service silently, supplied a cot bed, high chair ready at

tasty and great of options of breakfast.

breakfast could be served until a little later on a weekend.

parking was easy

the bar in the hotel is beautiful and cosy

we had a group of 15 adults and 2 kids and they shifted furniture to fit us in the bar on a saturday night -

we were having a bit of a break from the kids

place seemed to be run by kids and there was nobody with any authority to deal with our complaints

kids running round slamming doors was annoying but it is school holidays so can live with it

was lovely spacious room for 4 of us (2 adults, 2 kids)

no one asked the parents to control their kids behavior so we left early as the noise was

were horrendous & air con machine dripped all night in kids adjoining room

had decent option for kids and adults

the mcdonalds, too close and full of junk food that kids just love

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

swimming pool was too cold for the adults and kids and my kids were shivering when we went down to the pool

when we did get in it was full of kids and noisy, no explanation from staff of where the spa was so we walked

didn t sit in place water ran out shower dropped a lot and the hotel needs door staff to stop kids squeezing

the bar areas were noisy with loads of uncontrolled kids

and the final straw to this is they kept me awake all night, i just couldn't sleep, the kids run up and down

site , you can t use the hotel pool as it states as it s rented to outside and full of kids, all food was

2nd night, there was a party, and as soon as we walked in the whole place, stunk of drugs and kids running up

i really liked pool for the kids and it was nice to get eat food in 2 different place

just unfortunate with the kids football event

visited the leisure pool ,friendly staff in aorocaj noticed was lots screaming kids even though was after 6pm

so very genuine, funny & brilliant with my kids - they loved him

we arrived by motorbikes x2, and they moved the cars to enable secure parking

very friendly staff and good parking for large van.

had a really nice comfy four poster bed with a garden view. breakfast was superb!

friendly, good breakfast, parking.

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

we did not have the opportunity to try out the dinner or lunch but there is also a nice bar open in the evenings

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

great location for what we needed, plenty of parking.

laundry storage right outside room - how very badly planned

the pool was great for the kids

fantastic stay with the kids. really spacious room and fabulous surroundings

the grounds, the facilities, especially the pool which was open to kids at specific times

mobile in a space of 30 mins, and even after i had gone down to explain that we were putting our kids to bed

having said we didn't complain because it was just nice to have a night away from the kids

the takeaways on high st, i only travel up to see my kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

good to find family rooms with separate beds for kids

wifi was a little hit and miss but other than that, very good

either they have rats running and scratching about or a guest had a pet

we had a family room (31) for 2 adults & 2 older kids

fruit juice was like a cordial and not even our kids would drink it

luckily we weren t a family with kids

it said a large double with two single beds, however we had a pull out sofa bed for the kids which took up the

it's quite an elegant hotel and our kids are prone to being a bit crazy at times, but we were always made to

the place is really good and we like it. kids love it and the people are nice, too!

we stayed only one night as we were with kids and tired after long travels

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they

spacious room with access to the shared large balcony with a huge chess set that the kids enjoyed

kids weren t allowed into the pool until 2pm on friday which was a bit of a disappointment but

we loved the fact that there was a shallow swimming pool for kids and they gave us noodles for the children

my kids love to stay here

would stay again as the kids there stay too

surprised no one has raised this previously as suites are usually booked for those with kids

in the morning many parents drive in to drop their kids

clean and pool good for kids

one of the kids beds you could feel the springs through it

only let down is the pool area - perfect if you have kids but for a nice couples day probably isn t ideal

up bed in room 18 was soooooo hard with springs poking through i got a numb arm ( the kids pinched the other

the kids were happy with their options but they chose from the adult menu

as we had 2 little kids and lots of luggage / buggy it was a bit of a nightmare

booked room only for 1 adult & 2 kids

kids had own tv and we had separate one

great food at the bar and restaurant

swimming pool would be lovely and only add to the ambiance and facilities, however i could not fault our

we had room service which arrived reasonably promptly and i have to say the burger was one of the best

the library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor

might be best to room teachers in same area as kids

were superb, from check in to check out and everything in between , got hungry late at night and kitchen was

was good - buffet style, with a good selection; but limited options to order fresh from the kitchen

rooms are spacious and quiet full-size kitchen and a laundry, which is very nice.

except for the speed which my gluten free toast arrived, i waited 10 minutes and had to return to kitchen twice

was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really

no beers, ales, or ciders on tap even though the bar has taps visible

reception and bar area was nice and relaxed

plus a lounge, a bar and food available

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

screaming kids in corridors at 7 am and in spa..

family suite was enormous and perfect for the kids and us

no kids menu in the restaurant

no real outside area for kids to let off

this meant that it was difficult for the kids to sleep once sunrise hit

kids and parents screaming and banging late at night

of hot food but the included coffee was like dish water and tables basically non existent with kids running

had a family room as we was travelling with young kids

kids enjoyed very much ud83dude04

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

breakfast was a lovely bonus

honesty bar is a nice touch, breakfast was delicious

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could

we didn t have breakfast

garlic in the avocado for breakfast....

friendliness, cleanliness, pet friendly

sadly we came down for breakfast too late and missed out on our much anticipated full english - entirely our

room was very comfortable, breakfast good, staff friendly and meals in the evening good quality and convenient

lovely accommodation. great room. friendly staff. breakfast was excellent.

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

they asking me for work permit which i had no problem but have little kids running around the hotel

i am very upset that i had to put my kids through this which was supposed to be a holiday

the staff absolutely disgusting attitudes swearing , especially when kids were around

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

parking, free wifi, ease of journey to work from this base

we had no room service on the second day so the bins were not emptied

plenty parking friendly staff nice and clean very happy, i stayed 15 nights

was clean comfortable and value for money and a good breakfast as well also excellent parking

location was great. staff were really friendly and helpful. they were lovely with the kids.

piano in lobby with kids making a racket

lots of kids running round in breakfast room

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

very loud party going on wasn t ideal with kids trying to sleep

excellent breakfast which kids enjoyed and clean room

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

to allow older kids in same room when searching universities as it is an expensive time

pool was very warm for kids also

breakfast was really good and my partner's sister's kids loved the fussball table

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

kids liked the bunk bed

was checked in early and was perfect for me and the kids

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental

the pool has splash time for kids but beware that is the only time the kids can swim

the kids had loads of fun

spa was excellent and offered flexibility for kids

we arrived just as they ended at 6p and the kids were heartbroken they couldn t use the pool before we checked

perfect with our four kids

clean, nice gym. adequate. friendly staff

wifi poor

the dinner menu was a little overpriced but the bar menu was not bad.

contacted the hotel and arranged some extras for the room, and some complimentary cakes from the kitchen, a nice

room service for breakfast was a total sham, pre ordered at the reception and also completed the

the wifi was a bit hit and miss and took us a while to get connected but once on it was ok

was excellent, staff very helpful, location good, nice gym, room comfortable and good access to wifi

only thing that disappointed me was that i was told by the front desk that i couldn t get room service due to

no gluten free bread at breakfast.

on the monday morning, the cooked english breakfast was superb, the thick yoghurt perfect the staff were

if fridge could be added to room for kids milk and food.

free wifi

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

location, quiet area, clean, tea+coffee, free parking and friendly staff

we managed to get an early check in which was fab and a parking space which made things very easy

allocated parking is a real bonus

early check in at 2:00

the apartment was very clean , the bed was comfy, and the kitchen had utensils so that you could cook for

was great, the bed was one of the most comfortable i've ever slept in, the amenities in the kitchen were first

well equipped kitchen with washing machine and good sized walk in shower

everything ok but need to provide small bed for kids under 3 year

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

pool tables and playstation for kids to play with. great breakfast with choice of hot food

lovely hotel had a lovely breakfast

decor, friendly staff, breakfast!

great location kids loved it the breakfast was lovely

adults, 2 kids, 7 & 9) stayed overnight and were very happy

staff were very helpful and kids loved the choices at breakfast.

one lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with

but children surely should be stay up say past 10am unruly kids with poor parents ruined the night but hopefully

decided on room service for breakfast on our second morning

we loved it here so clean cosy, staff very friendly and breakfast was delicious

i requested an early check in as we were travelling from gatwick after a very early arrival and sol arranged

room service breakfast! staff are great! interesting rooms! good location and really very quiet!

lots of space for the kids to run around

only thing which is not the hotels fault, was the noisy young kids running around and shouting at 2am in the

fantastic grounds with loads of space for kids to explore, play and pick blackberries

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

breakfast service & products used are great

nice hotel bar and dining room

well stocked fridge and bar

if they want to keep guest of fhe rooms in their lovely bar and terrace they need to adapt a better

on arrival we logged on to wifi and the hotel welcome page offered to email a discount voucher for the a la

wifi connection kept dropping off in our room but that really didn't spoil our stay at all

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

access from the mail street, where the gym is located, is poorly reported

room service for food when i got in later on

no hairdrier, difficult connect wifi

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

the worse night with the kids i ve

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

had suite kids had put up beds in the living area at first walk though it looked really amazing

delicious breakfast specially menu according to satisfied ud83dude0b my kids , healthy, fresh dining

every member of staff was helpful and so kind to me and my kids

even a pancake machine which impressed the kids

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot

young kids, the kid section by the reception area was entertaining for them

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

very engaging and were very good with the kids

overall stay is good. however no tv channel for kids.

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

the hotel is immaculate throughout and a great breakfast served in the morning

loved the small gym - all the essentials are there

the bar were serving elo themed cocktails - nice touch

pole was hanging off, only 1 light worked, the 2 room, wasn't much better, tried to run my kids a bath no hot

plenty of car parking and the staff were fantastic and swiftly checked us in

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t

central location to all facilities . rooms really spacious. plenty of car parking spaces

kitchen/lounge is a great addition

candy cane for the kids

watching monster trucks live which was only a 5min walk, breakfast was good and at check out the kids were given

the staff were very helpful when i checked in i was told i had to get another room because i had kids

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

kids- how about a children s play area - this could be great for bored kiddies

they managed to help us find adjoining rooms for our kids

gym is pretty sizable and could benefit from a bench and few more weights (i d trade-off one of

trouble with wifi

room service menu very very limited at night

breakfast was good and having a drink in the bar after the theatre was a great end to the evening

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for

wasn t clear the spa wasn t for under 16 s we wouldn t have stayed here and the kids were very

booked this room for our 10 years anniversary to be away from kids for a night

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

i didn t call down to reception as i didn t want to wake or alarm the kids

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

very comfortable bed with good tv and free wifi also a nice selection of drinks

would have liked a night cap in the bar when we got back but it had closed at 8pm.

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

are friendly and helpfull location is fantastic bar is responsible prices for bham city center