Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the view, cleanest and great service at pool and front desk
i used the pool, sauna, and the spa parlor
i used the pool, sauna, and the spa parlor
breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout
temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is excellent
i like the breakfast, the clean room when you returned from a day out
the breakfast is good and the beds are comfortable.
good breakfast though small selection. very comfy beds. secure and good room cleaning.
the parking lot.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
parking is on natural soil and got muddy after the rain that day
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good location near centre but quiet with own parking
parking
the wifi service was great
the wifi was not stable
was well located just outside (but within easy walking distance) to the city center, had safe parking just
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
spa is bad
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
definitely need to improve the wifi and the television, out of the five days only one day the television worked
staff was friendly dinner area was good to work indoor parking was good
but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went
maybe breakfast service earlier for early risers
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
no gym available, pool in reparation process a cheto in my room, no wc paper at my room
t the buffet) was average
location was excellent. excellent breakfast. will definitely book this hotel again
free parking on the other side of the block
hacienda-style hotel with a stunning covered pool
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
attentive (did not even care to help us with our bags even though we came with three small kids and there was
the wifi was intermitent and not too fast.
booked the hotel since it said there was a spa at the facilities, however when getting to the hotel we were
there was a kitchen, for guests, with coffee and tea
parking is available on the hotel premises, but it is very small
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the beds are very comfortable, the room service is exceptional, and the central garden is very charming
nice staff and secure parking. good location close to the main square.
good breakfast, convenient location and parking. authentic building.
location, secure parking
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn t
we wanted to stay in the hacienda, but our rooms were outside the property in the golf club nearby
we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far
rooms look like a 1970s condo in florida- very tired, lousy sheets, sparse kitchen, limited hot
hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must
with kids playing in the tub tends to get on the floor
i was close to pool and many kids playing some of that noise got in the room
the pool was hotter than the jacuzzi.
room service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast choices were very few and there could have been more
the hot breakfast food had ham or bacon on it
free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for
breakfast staff was very helpful and cheerful
it was a good clean room. they had free laundry service.!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and
also a pet friendly hotel
locked parking area and enough parking
new building, great restaurant and gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast
front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service
secure parking, incredible restaurant, but the one thing that sets it apart from everywhere else is the
our room service tray sat outside our door for hours
breakfast would have been nice.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
liked the covered pool
sadly the mini bar was not equipped for a late check in like mine very sad.
business centre no wifi and hopeless
pool and hydro pool are advertised as heated, but they were both very cold during our stay
the pool area was not clean and overcrowded
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
kitchen was very well equipped, including with stainless steel cookware
the gym was perfect
a great value with nice rooms with kitchen.
only complaint was the pet charge
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the staff was incredibly gracious about helping us park in a place that we would be able to get out of
and the swimming pool outside, they make warm which it very nice
comfortable hotel, clean. room service was good and staff were courteous.
the pool was not clean. the tiles joints were dirty.
nice terace near the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet had a lot of great options, comfortable and clean beds.
breakfast was absolutely fantastic
breakfast price was a little too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
the kitchen made us two burgers and fries
good breakfast
very clean, good breakfast, lovely staff
the parking is not secured, though we had no problems
breakfast on the day we were there was only ok - although it was cooked to order.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
staff does not speak english very well, water filters in the gym cooler were dirty.
great room, comfortable bed, very nice gym and pool.
great room, comfortable bed, very nice gym and pool.
they have a climatized pool
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi password didn t work
the amenities in the room are good, bed comfortable, wifi, fast and reliable
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
wifi not so good.
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
very good wifi
delicious breakfast, spacious room with extra bed / crib for free
the breakfast was really good, buffet and with a lot of variety
the wifi is fast, and the beds are comfortable
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
it would suddenly spit water out, it was quite frightening for the kids
the little kids park and the open outdoor space.
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
/ no wifi in rooms
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great breakfast! friendly and helpful staff.
good choice at breakfast despite being very busy
the breakfast service, not enough, bad quality
wifi wasn t great, and location is bit far out
my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very limited options for included breakfast.
the stay included breakfast (though it wasn't mentioned in the reservation)
nice parking area, right outside your room
someone stole our trailer trail lights that was in our truck parked inside their parking lot.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had an extra charge for kids breakfast
turned on and off every few minutes with a noise that made it hard to sleep (especially for my kids)
the pool was small and the water cold
i loved the heated pool and the gym is ok
are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
great buffet nice pool and playground for kids very good location
there s not a kids area
but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared
we also enjoyed the pool area and several of the restaurants
small parking lot, but everyone found space
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
many kids banging on doors, the floor or the ceiling, screaming and running around
pool area was a little crowded
i enjoyed the breakfast and excellent service.
breakfast was free
great breakfast, quiet rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
beds are comfortable, there is a pool and kids area
the receptionist was really nice and helpful and there is an area where kids can play next to the pool
and the cholula nearby, it's also not too far from the center city by walk they heat the swimming pool so you
parking available good bed and very clean
very friendly staff parking in front of the room restaurant
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds are comfortable and the rooftop pool was great for the kids
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.
in puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that
breakfast was amazing (enchiladas poblanas