Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare
we didn't like the room service because the meal did not match the description of the menu.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a suite so kids in separate rooms
excellent, the beautiful guest room, the whole building, the decoration, the location and taste breakfast
i would recommend oatmeal for breakfast with nuts, but the rest of breakfast is great
there is also a nice bar that fronts on the street in which you can eat
capsule we loved our stay and recommend also bar with the excellent
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
our kids enjoyed the rooftop pool
booked a single room for the four of us (2 kids and us) and there was only 1 small bottle of water and 2 towels
in the website says heated pool but it s not true and the kids were very frustrated
we liked using the gym in the morning, and the kids enjoyed the rooftop pool
gym the running machines weren't working, your should add if not 2 at least 3 working running
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy at night until 11: music playing, kids running and yelling and loud talking were echoed up through the
wifi is not working. worst wifi i have seen in all mexico. the bed is very hard.
liked room service
the parking service was terrible!
there is no parking on spot but they have an agreement with a parking nearby and you can park there for free
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
traveling with 2 kids it would be impossible to sleep this way
newspaper delivered each morning excellent breakfast , bar was good
we had problems with the wifi signal in our room but quickly the staff gave us an extra router that solve the
have to ask for coffee, tea set-ups from room service
you will have to order from room service, which is expensive
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
the door was great but you could still hear kids screaming outside - the main hall of the hotel has a strong
restaurant food and bar service not good
open the gym earlier.
rooms, good air conditioning, even a small gym on the roof, and helpful staff, great location close to zocalo
bar has no capacity to serve mixed drinks
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
close to the zocalo and safe to walk around with kids
wifi was not
close to the zocalo and safe to walk around with kids
) the building is so attractive and interesting, and despite the thick walls the wifi worked in the bedrooms
wifi is terrible inside the room.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
top restaurant and bar were excellent however the wine cost was a bit expensive per the bottle vs us cost
they could be better in communicating some extra charges like the parking cost after the first
did not have breakfast there.
to the hotel door by car since this is touristic zone and it s closed for transport > valet parking, please
no free breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the receptionist was really nice and helpful and there is an area where kids can play next to the pool
beds are comfortable, there is a pool and kids area
the parking is well protected as it is inside feince
has parking and a pool
swimming pool is small. i would like to have it a little bigger.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
it made it very hard for the kids (and us
when i had a issue in the bathroom,no help from the staff to get transportation around the city,wifi slow,room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
wifi was not working for my phone, and we tried everything
clean comfortable beds good breakfast
breakfast was good
not so friendly at the breakfast, breakfast also very small, the included one
has private parking but guests are not allowed to park themselves, you have to give the key to the valet and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had la capilla room which is perfect if you travel with smaller kids as there are two seperate rooms
wifi was excellent, breakfast was too
lovely ambiance and very delicious breakfast
we needed moto parking and they fit in the entranceway where they were very safe (thank you
room angeles was next to kitchen and too small, i paid the same price for the big spacious one
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
no information in room or mini bar and no apparent room service
the bar on the terrazza was fantastic! great views!
there is a bar atop the hotel and at night the view of the cathedral lights is spectacular
the terraza bar has been a fun place to hang out
the roof bar was a nice place to send time at night with great views over the city
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
comfortable bed, great wifi, and the shower was huge
on the menu was omelet and egg benedict, and room service was outstanding
a terrace with a small attached gym, however, there was a terrible smell on the patio right next to the gym
wifi is great too
wifi was a little slow.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
nice touch of having complimentary iced fruit-infused water and popcorn for kids
the kids loved the pool and the overall feel of the hotel.
about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so i can
on site parking
restaurant inside, pool ; the only thing it wasn t ready that first day which i wish i would of known before
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi barely reached our room.
pet friendly
everything except the wifi was great! the wifi was terrible! lol.
wifi worked most of the time, but would frequently drop you and you had to rejoin
their claims to be pet friendly. this hotel is not safe for cats. we almost lost her!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
parking was secure, free and convenient
they ve charged us 800 pesos for laundry service which is kinda insane for a normal amount of laundry
wifi
location, staff, beautiful building, parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had to change rooms because there was a room full of kids above us who were jumping off the bed onto the
great property with lots of charm. great location. free parking. .
we enjoyed the pool and the hotel's central location near the zocalo
there is a tiny bar area but it was chilly and not inviting and i never saw an employee servicing it
pool is on the roof and pretty
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
basic utilities are lacking- towel hanger in the bathroom, fridge in the room wifi was terrible and most of
no options for making a tea/coffee - has to be ordered as room service
no mini bar in the room
location, beautiful architecture, very helpful staff, excellent breakfast, great view from quiet, comfortable
pool is the size of a jacuzzi with the temperature of a pool, and seems like the terrace space is
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
there a bar next door, and on the weekends the live band plays until 11:00 pm or so
stayed during the weekend, people at the bar next to the hotel played very loud music till the midnight
wifi does not work well in room but if your on a holiday this can be a plus perhaps.
wifi is not consistent throughout
wifi was decent
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
poor wifi
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
the wifi is not very stable
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
gym and bar too small
excellent wifi
bed and pillows uncomfortable to sleep. no room service and breakfast is always the same
the gym is almost without equipment
room service breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is good but does not include any hot chocolate for the kids, which does not make sense
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
i could hear everything going on outside my room, especially when people were talking and kids were running
- parking on the spot - super friendly staff
wifi was very patchy and unsecured
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
stairs in the facilities look quite dangerous and have no barriers, so if travelling with kids - hold them tight
hotel was beautiful and the pool was grey for kids
i recommend visiting the spa and its restaurant
the space, the decoration, the pool, the terrace, the great rooms
waiters and bar staff were very pleasant and helpful
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi was really bad especially in the room
room service
room service food was amazing at a reasonable prize, the decorations are gorgeous and interesting
the gym is okay
wifi did not work
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids were very happy to explore the hotel and look around for the art pieces
neighbour was yelling at her kids with their room door open for the days that they were
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
s the third time we come back to this hotel and the kids are loving it
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the complementary breakfast was delicious
dishes in the breakfast were lacking flavour, like just a liiiittle salt could have done wonders, but around 7
the breakfast was good, hot and varied (not included)
great hotel - nice room / good breakfast / secure underground parking.
wifi cuts and is slow, for online business conferences they need to improve speed and signal
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
good location, pool on the roof well done design of the lobby area. rooms with lots of space.
the items in the mini bar seemed to be really old already
the roof terrace with pool was not well kept unfortunately
design, the carefulness, the products in the room, the jacuzzi and the pool in the rooftop, the breakfast, and
pleasantly surprised by the room service quality
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
food is very basic, just breakfast
breakfast and cofee and parking
breakfast was so bad
only thing that wasn't as i expected is there is no clear vegetarian menu during breakfast
breakfast buffet style was great. always warm
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the parking lot
the gym is really small and not good for more than 2 people at at time we were 4
very good continental breakfast, within close walking distance of several restaurants and a grocery store
we had to pay for the parking
was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
beautiful place, extremely clean and everyone very kind! also very good complimentary breakfast
was excellent, breakfast which was made to order was outstanding
the breakfast included was delicious! the valet parking staff were very kind.
also, i ordered a soup for room service and was told it would be delivered to me in 15 minutes
there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds are comfortable and the rooftop pool was great for the kids
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
the rooftop pool is gorgeous, and the evenings we spent swimming, eating, and enjoying the sunset were
staff were fabulous, views from bar spectacular.
great breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no rooms service or a kitchen available
we also chose this hotel for the parking opportunity on the premises of the hotel that was free of charge
the gym was small and did not have any mats for working out on the floor.
breakfast is average but otherwise all good.
breakfast with different types of food