Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was close to pool and many kids playing some of that noise got in the room
with kids playing in the tub tends to get on the floor
pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must
very nice heated pool. a very relaxing time after a busy day.
room service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking convenience
me the breakfast was good enough, the staff very kind and about location is a nice place if you are
easy access from highway. breakfast.
the parking lot seemed very secure
proximity to the airport cleanliness complimentary breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast choices were very few and there could have been more
breakfast staff was very helpful and cheerful
maybe need to have a variety of breakfast
breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,
very crowded & busy the area in which the hotel was. very hard to get into the hotel parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
very clean, good breakfast, lovely staff
the parking is not secured, though we had no problems
we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing
breakfast on the day we were there was only ok - although it was cooked to order.
breakfast was incredible as usual. love this property!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
staff from kitchen / restaurant were too kind to offer me a pill and baking soda
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
new building, great restaurant and gym
also a pet friendly hotel
staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
our room service tray sat outside our door for hours
front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service
the pool doesn't look very clean or clear...
clean , pool, service extremely friendly ,high quality hotel
breakfast is too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
great facilities that include a nice gym, pool, spa, restaurant, and more
pool and hydro pool are advertised as heated, but they were both very cold during our stay
sadly the mini bar was not equipped for a late check in like mine very sad.
liked the covered pool
the pool had longer hours so i could site see during the day and swim at night/early morning
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
free wifi
wifi not included
the staff was incredibly gracious about helping us park in a place that we would be able to get out of
hotel and grounds, nice swimming pool
hugo on the bar took excellent care of us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice
breakfast was excellent friendly staff, quiet rooms
with soft beds, great wifi, lots of plugins, hdmi for streaming to tv, good showers, and good parking
the breakfast was amazing, the room was perfect!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet had a lot of great options, comfortable and clean beds.
breakfast was absolutely fantastic
breakfast price was a little too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great service and location, quiet, clean and with parking included really happy about this place
it s clean and the breakfast was actual my really good, remarkable considering it s just a hotel buffet
size of the pool.
was no water pressure in the shower hotel was full so to get breakfast was not easy
they need to clean breakfast area
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we went out and looked around and our new, beaufiful room tht opened out onto pool was ready
the room was super clean! the breakfast was awesome
also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it
t the buffet) was average
no gym available, pool in reparation process a cheto in my room, no wc paper at my room
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
was well located just outside (but within easy walking distance) to the city center, had safe parking just
the wifi was not stable
off-street parking is included
the big and convenient car parking is located just opposite the entrance to the hotel
parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very limited options for included breakfast.
nice parking area, right outside your room
someone stole our trailer trail lights that was in our truck parked inside their parking lot.
the stay included breakfast (though it wasn't mentioned in the reservation)
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is served late (9:00 am), and dinner stops early (7:00 pm).
the breakfast is buffet style
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
definitely need to improve the wifi and the television, out of the five days only one day the television worked
staff was friendly dinner area was good to work indoor parking was good
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
kids enjoyed the pool
the pool needs a lot of maintenance, specially after kids
the sky bar was strange but nothing wrong just did quite fit the building
the pool needs a lot of maintenance, specially after kids
hotel restaurant had good coffee and unlimited refills at breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
also, there is a very noisy bar just at the corner
parking lot is located several blocks away the hotel
they don't have their parking on site
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the breakfast is exceptional, with the exception of the
queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast
although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great
the breakfast was included, we thought it was only a continental, but it had more options
breakfast was perfect way to start the day, and the location was perfect
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good choice at breakfast despite being very busy
the breakfast
my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy
great price and free breakfast is a plus
wifi wasn t great, and location is bit far out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
it has a small playground for kids
very clean, friendly staff, good food, my kids loved it!!
pool area was a bit dingy. no seating once you got out. both minor complaints.
it has a small playground for kids
easy parking, good staff and clean rooms.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there was one negative thing it would be that the wifi in the rooms is not the best
the pool area has great views of the pyramid and you can see the volcano
aware that there is no bar area, no room fridge or drinks other than a mineral water
itself (an old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a
the rooftop pool with the view on the cholula pyramid is unmatched
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
veces el wifi fallaba un poco, lo mismo los servicios de tv
booming music from bar across street until late on weekends
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
perfect service, valet-parking good breakfast very friendly staff
breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child
breakfast- food and service fantastic
very good wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi password didn t work
the amenities in the room are good, bed comfortable, wifi, fast and reliable
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
wifi not so good.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
it would suddenly spit water out, it was quite frightening for the kids
the little kids park and the open outdoor space.
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
i also appreciated to have secure parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had an extra charge for kids breakfast
turned on and off every few minutes with a noise that made it hard to sleep (especially for my kids)
the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown
i wish the pool was a little bigger
the gym has great equipment for a hotel gym, david at the bar was excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
there s not a kids area
but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared
great buffet nice pool and playground for kids very good location
lovely heated pool
room was very loud to the street in-between of the parking area
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
many kids banging on doors, the floor or the ceiling, screaming and running around
buffet breakfast was exceptional, the best we have had on our whole trip
liked the staff, the temperature of the pool and how clean the room was , i would like they left more towels in
to make sure i was having a great experience in puebla tank you from the front desk to the kitchen and the ladies
the gym, the pool temperature, the breakfast, the room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
parking is on natural soil and got muddy after the rain that day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
spa is bad