Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
attentive (did not even care to help us with our bags even though we came with three small kids and there was
booked the hotel since it said there was a spa at the facilities, however when getting to the hotel we were
there was a kitchen, for guests, with coffee and tea
parking is available on the hotel premises, but it is very small
it looked on the picture - for example, what looked like a nice little garden actually served as parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location, secure parking
the beds are very comfortable, the room service is exceptional, and the central garden is very charming
good breakfast, convenient location and parking. authentic building.
nice staff and secure parking. good location close to the main square.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far
we wanted to stay in the hacienda, but our rooms were outside the property in the golf club nearby
bar and activities are a great plus
pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find
hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem
although located in a mall, free parking worked flawlessly and well, i love trains and they move right on the
location and breakfast
i like the breakfast, the clean room when you returned from a day out
breakfast is excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the view, cleanest and great service at pool and front desk
breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout
temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll
i used the pool, sauna, and the spa parlor
i used the pool, sauna, and the spa parlor
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
parking is on natural soil and got muddy after the rain that day
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi service was great
off-street parking is included
the big and convenient car parking is located just opposite the entrance to the hotel
channel and we couldn't plug our laptop into the box with an hdmi so we streamed shows through wifi
very good wifi too
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
excelente location and breakfast
breakfast is served late (9:00 am), and dinner stops early (7:00 pm).
maybe breakfast service earlier for early risers
but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
oh hotel, extremely helpful staff, good breakfast comes with room, or you can do an amazing buffet at reasonable
location was excellent. excellent breakfast. will definitely book this hotel again
despite breakfast for volley event was ready, they did not offer to other clients despite egg bar people was
especially the pool
the restaurant on site and the breakfast buffet were excellent
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
spa is bad
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
staff does not speak english very well, water filters in the gym cooler were dirty.
great room, comfortable bed, very nice gym and pool.
they have a climatized pool
great room, comfortable bed, very nice gym and pool.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
wifi not so good.
wifi password didn t work
the amenities in the room are good, bed comfortable, wifi, fast and reliable
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
it would suddenly spit water out, it was quite frightening for the kids
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
the little kids park and the open outdoor space.
claimed to be pet friendly but it was a nightmare
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
very good wifi
compact white very clean shining new rain shower walki in great breakfast - and wonderful staff
delicious breakfast, spacious room with extra bed / crib for free
staff ,service, breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was
kitchen was very well equipped, including with stainless steel cookware
the hotel allowed pets but the daily fee was 500 pesos
the room was great, with a kitchen and very clean and spacious.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
business centre no wifi and hopeless
for 4 people and they only put 3 towels and additionally there were no towels available at the pool
the pool had longer hours so i could site see during the day and swim at night/early morning
gym machines to old
great facilities that include a nice gym, pool, spa, restaurant, and more
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the parking was sufficient
breakfast is too expensive
the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down
front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service
secure parking, incredible restaurant, but the one thing that sets it apart from everywhere else is the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
also a pet friendly hotel
staff from kitchen / restaurant were too kind to offer me a pill and baking soda
locked parking area and enough parking
parking was super uncomfortable
new building, great restaurant and gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
free wifi
the pool was not clean. the tiles joints were dirty.
the staff was incredibly gracious about helping us park in a place that we would be able to get out of
the wifi cost
excellent room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was absolutely fantastic
breakfast price was a little too expensive
breakfast buffet had a lot of great options, comfortable and clean beds.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
the beds are comfortable and the rooftop pool was great for the kids
we could not even order room service with out major inconveince
) , the pool area was gorgeous and we enjoyed a nice drink up on the terrace as well
everything specially the breakfast and the unique building
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
big parking section
very friendly staff. a great breakfast selection
we also chose this hotel for the parking opportunity on the premises of the hotel that was free of charge
there is no rooms service or a kitchen available
location was perfect. also parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the hot breakfast food had ham or bacon on it
good breakfast
good to have private parking lot
breakfast can get improved, they serve always the same everyday, and we do not like the cardboard
breakfast staff was very helpful and cheerful
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
no hot water in shower. mediocre wifi connection
breakfast was marvelous
very nice breakfast included
and i was not communicated in advance that the pool was out of service (and will be for at least 3 more
machines were broken in gym
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is good but does not include any hot chocolate for the kids, which does not make sense
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
i could hear everything going on outside my room, especially when people were talking and kids were running
great hotel in a great location. comfy bed. nice staff. secure parking.
a big bonus was the 1-hour spa access included in the stay, which was a really nice
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good and plenty of choice and the coffee was available 24/7
great breakfast! friendly and helpful staff.
the breakfast
great price and free breakfast is a plus
wifi wasn t great, and location is bit far out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with kids playing in the tub tends to get on the floor
pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must
i was close to pool and many kids playing some of that noise got in the room
they didnt have deserts as posted on the room service menu
the breakfast had a variety of options available
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
the wifi is not very stable
poor wifi
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed and pillows uncomfortable to sleep. no room service and breakfast is always the same
room was very comfortable but could use more seating. rooftop bar was very nice.
they even have a small gym
the terrace was nice but is shared for venues/events so there was a party when i was up there, gym area is also
the gym was quite limited.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room is clean. wifi is excellent.
great location. the puebla zocolo was only a few blocks away. wifi worked great.
room service
a hand soap bar was taken every day and replaced (not always) with a new one
for free parking and not to charge for 1 hrs late check out
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids were very happy to explore the hotel and look around for the art pieces
neighbour was yelling at her kids with their room door open for the days that they were
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
s the third time we come back to this hotel and the kids are loving it
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays
resturaunt food and service was excellent; and the quaint bar upstairs a bonus
we had an excellent breakfast the next morning
very small rooms, breakfast staff doesnt speak english at all, only spanish. no gym and pool.
the restaurant was terrific with a wonderful breakfast included in the price of the room
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
swimming pool was closed
there wasnt a kettle in my room to make tea. room service tea was a bit expensive.
the wifi is very spotty.
the staff was helpful and breakfast was excellent
pool is the size of a jacuzzi with the temperature of a pool, and seems like the terrace space is
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
nice touch of having complimentary iced fruit-infused water and popcorn for kids
the kids loved the pool and the overall feel of the hotel.
nice touch of having complimentary iced fruit-infused water and popcorn for kids
on site parking
the kids loved the pool and the overall feel of the hotel.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi is great too
hotel staff helped us arrange a laundry service and deliver the cloth to our room, which is excellent for the
a terrace with a small attached gym, however, there was a terrible smell on the patio right next to the gym
roof tops all patio & gym
location, spacious and comfortable room, fantastic wifi, cable tv with english channels, clean, nice view from
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
wifi was not working for my phone, and we tried everything
clean comfortable beds good breakfast
not so friendly at the breakfast, breakfast also very small, the included one
has private parking but guests are not allowed to park themselves, you have to give the key to the valet and
breakfast was good