comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

the wifi is excellent and the car park with its ev charging point being a real plus

good restaurant food , excellent breakfast , fresh fruit, juice etc easy parking

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

good breakfast too

breakfast pancakes and eggs undercooked quite offten.

the breakfast had lots of options and was yummy

the pool is old

nice breakfast

and if you think you ll take a nice dip in the pool think again

breakfast was amazing, and the spa, and the hotel team were great

location was great, wonderful terrace bar outside, good breakfast buffet & professional and nice staff

bar staff were kind even when we wanted a drink late into the

missing a pool outside.

spa fabulous

the rooms are so beautiful and the spa was easy to get into and enjoy

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

i liked the grounds and the appearance of the gardens and pool.

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

the outside pool is not heated

it was a pity to pay extra for the pool and spa.

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

awesome swimming pool with proper depth, lot's of sun beds on two levels

gym equipment looked very tired which isn’t unusual but not really an issue for 99% of people

it was clean and fresh the pool area was beautiful

the gym is not worth to mention

the gym could be better.

they serve a very nice dinner at a reasonable price, breakfast is great

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

we enjoyed diner and breakfast at the hotel, all very tasty

the breakfast was excellent, and the staff could not have been kinder and more accommodating

everything - design, location, surroundings, staff, breakfast

the hotel has secure underground parking and ev charging points

great views and location. kids loved the free sweets! clean rooms and good facilities.

great gym on the premises too

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

expensive. the gym was closed.

ev charging very reasonable and great

was further out of the town than i expected the bar wasn't always open and not a great arrange of

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

the room service food was of a

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

location away from touristy congestion, friendly staff and good parking garage with ev charger

good bar and restaurant with a terrace

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

nice bar area

the hotel also benefits from the bar 'pepe', 2 minutes walk

the view. location, ev charging in private garage. our second time here

was tasty but too much effort to have to choose from a menu when you have young hungry kids

is just perfect ud83dudc4c staff extremely helpful and lovely bfst and bar options are great

were very friendly and did a fantastic job helping us with pintxos bar recommendations, area directions, and navigating the james bond-like underground parking

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

gym is rather small and smelly

great rooftop pool

a special hotel with beautiful roof top pool. the room with a balcony was a great place to relax

reception & bar area

answer at all after several calls) and no assistance from the reception in that

room fully serviced with mini bar and tea/coffee making facilities

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

high quality breakfast and plenty of resting areas in the lobby

comfortable bed, excellent breakfast, good location, small room area

did not have breakfast there. location excellent.

pool and terrace bar have fabulous views, and the underground car park with freely available ev chargers made our stay in san sebastian very convenient

ev charging was available for us too

location boasting magnificent views of the city from the rooftop bar and pool

room service food was shocking.

didn't use the gym, spa, or pool

facilities, free ev charging

great gym very tranquil hotel

that kids were not allowed even with supervision the go to the gym or spa

early check in was much appreciated

pool is nice but not so much when full of kids