good restaurant food , excellent breakfast , fresh fruit, juice etc easy parking

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

good breakfast too

breakfast pancakes and eggs undercooked quite offten.

the breakfast had lots of options and was yummy

the pool is old

nice breakfast

and if you think you ll take a nice dip in the pool think again

breakfast was amazing, and the spa, and the hotel team were great

location was great, wonderful terrace bar outside, good breakfast buffet & professional and nice staff

the wifi is excellent and the car park with its ev charging point being a real plus

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

missing a pool outside.

spa fabulous

the rooms are so beautiful and the spa was easy to get into and enjoy

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

i liked the grounds and the appearance of the gardens and pool.

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

the outside pool is not heated

it was a pity to pay extra for the pool and spa.

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

the shower was excellent and breakfast was scrumptious

they serve a very nice dinner at a reasonable price, breakfast is great

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the breakfast was excellent, and the staff could not have been kinder and more accommodating

we enjoyed diner and breakfast at the hotel, all very tasty

nice pool area and helpful staff with many tips

gym and service for pizza and sushi. we were allowed to enter our room earlier.

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

it was clean and fresh the pool area was beautiful

although there is pool and a gym

the hotel has secure underground parking and ev charging points

great views and location. kids loved the free sweets! clean rooms and good facilities.

great gym on the premises too

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

expensive. the gym was closed.

ev charging very reasonable and great

was further out of the town than i expected the bar wasn't always open and not a great arrange of

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

the room service food was of a

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

location away from touristy congestion, friendly staff and good parking garage with ev charger

good bar and restaurant with a terrace

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

nice bar area

the hotel also benefits from the bar 'pepe', 2 minutes walk

catering and bar quality is excellent and reasonably priced rooms are modern and well

great stay on the way. late check in, clean room and great breakfast.

expensive breakfast with limited choice.

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

all. breakfast special the service from ms. zurine

facilities, free ev charging

early check in was much appreciated

actual laundry on site

that kids were not allowed even with supervision the go to the gym or spa

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and the overall design and feel of the place

sadly i had booked the hotel for its pool but it was not open as it s seasonal i was told

the size of the gym.

the gym was tiny

lovely modern hotel with good wifi.

late check out and hotel allowing us to leave bags and car free of charge until late afternoon

some bar food availability

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

great location, extremely clean and comfortable room, great breakfast

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

the view. location, ev charging in private garage. our second time here

were very friendly and did a fantastic job helping us with pintxos bar recommendations, area directions, and navigating the james bond-like underground parking

we could however open the windows, although with a bar below it was a bit loud at times

street noise was loud but sound machine for the kids worked fine.

the bar can be noisy downstairs

ev charging was available for us too

pool and terrace bar have fabulous views, and the underground car park with freely available ev chargers made our stay in san sebastian very convenient

the rooftop bar seemed to have trouble.

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

the welcome from the reception man great room comfy bed with gorgeous spa amazing location lovely rooms with very quiet corridor for a great sleep thank you

comfortable rooms and ev charging in the parking below

service from the front desk to restaurant and bar staff

breakfast

cafe and restaurant good value and the bar a joy at end of the day

wifi could have been stronger and secured

room service was very thorough and the staff engaging

nuary)room

wifi is not too good dometimes

strong wifi

wifi,, was a pain

wifi was quite slow.

small but clean and comfortable room, good wifi, very nice and helpful staff.

took our own tea bags)

good wifi and kettles and mugs are available on request

also, the wifi doesn t work either

hotel, great stuff valet parking very clean, beautiful and modern great bar and a

gym, sauna)

was nothing i disliked but i was not aware that the breakfast was not a buffet

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

breakfast was not only very well taken care off, the staff was extremely helpful in finding us a