we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value, secure parking

room and breakfast

breakfast is very poor and not tasty

location right by the beach, with a few bars and restaurants nearby

breakfast with so many thing private parking for the car you can sleep very quiet if you have stufs in your car the staff is so

large parking lot

only thing they could do to improve the property would be the addition of secure parking for motorcycles

some of the things for breakfast were rather low quality, such as the waffles and the bread.

breakfast pancakes and eggs undercooked quite offten.

the wifi is excellent and the car park with its ev charging point being a real plus

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

missing a pool outside.

spa fabulous

the rooms are so beautiful and the spa was easy to get into and enjoy

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

i liked the grounds and the appearance of the gardens and pool.

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

the outside pool is not heated

it was a pity to pay extra for the pool and spa.

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

the shower was excellent and breakfast was scrumptious

they serve a very nice dinner at a reasonable price, breakfast is great

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the breakfast was excellent, and the staff could not have been kinder and more accommodating

we enjoyed diner and breakfast at the hotel, all very tasty

nice pool area and helpful staff with many tips

gym and service for pizza and sushi. we were allowed to enter our room earlier.

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

it was clean and fresh the pool area was beautiful

although there is pool and a gym

ev charging very reasonable and great

the room service food was of a

welcoming staff, room was very clean, wifi was great, very quiet and cosy

breakfast and gym were excellent

poor wifi, noisy neighbors

brand new, with bed the size of a football field! breakfast was excellent and good value.

all. breakfast special the service from ms. zurine

great stay on the way. late check in, clean room and great breakfast.

extensive breakfast buffet

modern clean comfortable with outside terraces and a good bar and dining room

the hotel has secure underground parking and ev charging points

good bar and food.

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

location away from touristy congestion, friendly staff and good parking garage with ev charger

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

closing time of the bar (11.00pm)

nice bar area

great bar for drinks and food

facilities, free ev charging

early check in was much appreciated

actual laundry on site

that kids were not allowed even with supervision the go to the gym or spa

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and the overall design and feel of the place

sadly i had booked the hotel for its pool but it was not open as it s seasonal i was told

the size of the gym.

the gym was tiny

lovely modern hotel with good wifi.

late check out and hotel allowing us to leave bags and car free of charge until late afternoon

some bar food availability

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

great location, extremely clean and comfortable room, great breakfast

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

ev charging was available for us too

pool and terrace bar have fabulous views, and the underground car park with freely available ev chargers made our stay in san sebastian very convenient

location, amazing view over san sebastian bay, swimming pool, spa & gym.

- amazing view from the room and rooftop - parking conveniently located under the hotel - good room service - friendly staff and very

room service food was shocking.

comfortable rooms and ev charging in the parking below

wifi could have been stronger and secured

a booking of a huge group of kids (american kids with absolutely no manners) and putting them in rooms on the same floor as

breakfast was excellent

no gym, no swimming pool, no roof top bar.

the view. location, ev charging in private garage. our second time here

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

location close to shops and bars and restaurants for pinchos

were very friendly and did a fantastic job helping us with pintxos bar recommendations, area directions, and navigating the james bond-like underground parking

we could however open the windows, although with a bar below it was a bit loud at times

also, the wifi doesn t work either

wifi was quite slow.

great location to visit san sebastian. nice as a pension! cleaning room service every day.

wifi strength is not that strong, but it my be my

small but clean and comfortable room, good wifi, very nice and helpful staff.

location, cleanliness, hot shower, balcony, wifi, warm

room service was very thorough and the staff engaging

wifi in our room in some places was not that good, so if you need high speed, you must be in a

we stayed for one night with our dog and didnt have to pay the pet fee

wifi,, was a pain

hotel, great stuff valet parking very clean, beautiful and modern great bar and a

gym, sauna)

was nothing i disliked but i was not aware that the breakfast was not a buffet

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

breakfast was not only very well taken care off, the staff was extremely helpful in finding us a

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

bar and restaurant next to it was perfect and breakfast was

room was a bit noisy at times as there is cafe/ bar below

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival