not enough parking , and need more staff at front desk for check in

quiet location with hugh parking space and friendly staff.

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

parking was easy

very strong smell of rotten fish in the parking lot

the breakfast food

nice location and a lot of good restaurants nearby. well equipped gym. nice and modern rooms.

pressure, convenient location, clean rooms and common areas, polite staff, nice assortment of breakfast items, easy check in/out

it was amazinggggg i love the pool waterslide breakfast the staff was really nice and kind with us, our cat and our

didn’t have breakfast

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

pool deck was very very slippery. our kids walked slowly and still fell many many times.

ood to have if you re having big baggage)

free parking

there were no santizing wipes in the gym area. breakfast could have more variety

the availability of ev chargers.

the gym could be upgraded. breakfast could do with a bit more variety

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

breakfast included

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

super fast wifi

i really liked their staff and their hotel was very clean . the pool was relaxing .

the restaurant and room service was closed, leaving meals a problem

location for a quick getaway,free parking was a plus

the room service and food as well

breakfast room when it wasn’t over crowded with kids

more variety for breakfast. ham, bacon.

service, breakfast, location were great.

breakfast first floor with direct access to car and we have a small dog so was perfect

advised by comfort inn over a month ago that early check in was fine

bed was very comfy and got breakfast was excellent

the room was clean. the breakfast was okay.

breakfast was good, well setup clean and refilled as needed

room for the breakfast was super full so there wasn't space for me to actually eat but thats not really

9am finish to breakfast was too early 9.30 would be good

were traveling in an electric vehicle, and it was very convenient that the hotel had parking with ev chargers

the room service for food came quickly, but was not very good

location, price, cleanliness free parking and free wifi

wifi wasn t working during our stay, and the lovely gentleman that checked us in told us it was

pool inside, quick service, close to highway but not noisy at all & easy access to many stores

ev charger was great breakfast was good

the pool was great and the continental breakfast was great

size of the room and all the room had to offer,that i could make my kids supper they didn’t have to live off take out, the pool, the staff were friendly

the room was huge with a complete kitchen and living room

i want the hotel to improve the quality of their complimentary breakfast

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

limited room service!!! poor restaurant.

liked that there was a side door that led to the food court and subway station the gym was nice as well

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

room service shouted and knocked the door to door at 8am in workdays

ev chargers in the parking lot were easily accessible and easy to use

as always to have a laundry and gym on site when travelling for multiple weeks

breakfast was great

didn’t have time to take breakfast … it’s really a great place to encourage my friends and family to visit

the gym was super basic

nice bar - and desserts but very pricey drinks

next to transit and yorkville neighborhood, spacious rooms, clean, wonderful breakfast and pool

is good not far away from the center but in a very active street with nice shopping stores the gym is good

the route from the pool back to the room was a bit confusing.

you have to ask room service to bring you water

first morning breakfast we went to wasn't good

the breakfast was good

we had been to the bar previously and that made us decide to stay here

terrible breakfast and overpriced

room service breakfast menu was very limited

reakfast and dinner) was fantastic

especially the change room of swimming pool is beyond description

gym and spa,

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

great facilities and location. gym outstanding! staff very helpful

the reception desk clerks were very friendly and helpful, but that cannot be said about room service

have allowed an early check in for us around 12noon and we had a late check out as well and they have stored our luggage while we explored waiting for our evening

front desk staff and room service was great

it's too bad that there was no room service.

laundry facilities as well

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

central location, luxurious decor, nice boutique gym.

the las cation, the staff, the gym, the room

food at room service was mediocre.

excellent room, friendly and helpful staff, nice pool, great breakfast

the room service food was not great

ordered room service breakfast, paid for a pot a coffee and did not receive it

valet and room service staff top notch

the lounge bar especially lovely

every room service order we had was messed up and did not match what the menu said

breakfast wasn't included

coin laundry with a conveniently located gift shop in the lobby that has all essentials

wifi has to be connected every 24 hrs

laundry facilities on site was a huge

to the subway, king bed, close to a variety of eateries, bar and cafe on site

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats within walking distance

central location gym and swimming pool facilities.

they allowed free early check in

great location, late check out was offered

access to small gym and pool as well

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

great location, staff, laundry room for guests, they made usa feel like home

actually didn't have the breakfast, i just didn't have time

a gym without a sauna and steam room for the price would exceed the expectations.

rooftop gym

they even accommodated our request for a early check in

spatula, & lights not very bright so hard to read a book without sunlight unless you read it in kitchen

few things could have made my stay even better: - upgrading the gym equipment, maybe with more of a focus on free weights and less on the complicated

two bedroom is great for families with older kids, or two couples

2 washrooms and full kitchen were very helpful as

i wish breakfast garbage was recycled. paper, plastic etc.

the water was chargeable, no room service unless some one ask for it, no proactive service from the hotel to make customer feel

excellent breakfast

as well as having a coffee machine in the room there was also tea and coffee in the foyer and breakfast was very good

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

i asked for an early check in as we travelled by train and room was ready upon check in

paid xtra for the breakfast and it was not very good

having access to an in-house coin laundry was very convenient

also super close to sick kids hospital - a great place for parents to stay

the room was very convenient with a microwave and paid laundry facilities

and dinner included, the size of the room, comfortable bed, location, atmosphere, personnel, gym included, rbc atm in the hotel, quick elevators

24 hrs laundry and dryer + gym

very well located breakfast included laundry facilities

close to everything. free breakfast and laundry. i liked the gym

no window in the rooms, gym was small with old ish equipments.

we relaxed at the lobby bar for a quick bite to eat and drink and we were met with this amazing human being

the pool and gym are great. awesome view of cn tower from our room on 37th floor

good room service

the helping are so big and they should have just let her have a kids size

fun kids activities at the time entertained my daughter