bed was very comfy and got breakfast was excellent

spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

good location plus they have laundry machines

laundry facility

hot breakfast was good. hotel was nice and clean.

were traveling in an electric vehicle, and it was very convenient that the hotel had parking with ev chargers

feel that there should be some sort of a menu in the room for your room service at the restaurant we didn't even know you had a all day restaurant in there so if

requested room facing parking lot so that i could see when my ride was there to pick me up

broken glass in parking lot.

kids running like crazy down the hallways throughout the evening till about 11:30pm

ev charger was great breakfast was good

popular spot for sports teams so be prepared for lots of kids.

lots,of noise and kids running in the halls and rough-housing

hot plate breakfast was delicious, breakfast servings lady was very friendly, always smiling

kitchenette was well appointed, but when we attempted to use the utensils in the cupboard; some

to go to spot when i m in that area , parking is great staff is great and the rooms are perfect

super fast wifi

was quiet and clean. room was a spa suite. clean and bright. enjoyed our stay.

though the pool and gym were clean, towels were not topped up and the used towel basket was always full

rooms are comfortable and quiet, room service was excellent

quiet location with hugh parking space and friendly staff.

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

parking was easy

parking and location

conveniently close to golf course.

bed was comfortable and wifi was stable

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

free parking and breakfast and pool and suites with a separate door and living room!

wifi was slow pillows were bad

big rooms, very clean hotel was modern pool and gym were nice

the availability of ev chargers.

breakfast was great with make your own waffles, eggs, bacon, potatoes, and all the other usual

the laundry facilities were just what we needed.

convenient location , breakfast and clean room

the gym had just 3or 4 equipments with some not even working

wifi much improved from previous stay

was nice that the hotel has a nice little restaurant with bar next to the front desk for breakfast and dinner

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

service technology wifi terrible

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

is good not far away from the center but in a very active street with nice shopping stores the gym is good

friendly and accommodating staff, amenities like the pool, breakfast was excellent

the gym is incredibly well equipped and the refillable water stations are a great touch

the room, pool, and valet parking was exceptional!

very nice pool, though a jacuzzi would have been nice too

seems to be no daily room service but fresh towels were delivered to our door without delay when we asked one evening

also, wifi was limited to 3 devices

very friendly staff, decent continental breakfast and top marks for cleanliness and service.

very central, great staff, laundry to use at reasonable cost

hotel accommodated me with early check in and late check out at no extra charge

didn’t get to have the breakfast we paid for because we couldn’t find where to go

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

the bathroom had a plastic shower curtain and looked like school gym facilities

the breakfast was good

location and modern style staff were friendly great gym

the bar in the lobby is one of the best served area, the one server let me order a bottle of champagne

also, there were too many people in the swimming pool in the morning, it would be nice to have some privacy

one small recommendation is to think about building a finish sauna in the large spa area.

breakfast was not so exciting, 3 eggs ,grapefruit juice ,1 strip of bacon and 1 sausage for $33,

reakfast and dinner) was fantastic

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

angelina and her breakfast, réception and the staff in general

accessible room with a king bed (other rooms mostly had double beds) which included complimentary breakfast

great location, breakfast was awesome and the roof terrace an absolute sun trap.

rooftop gym

breakfast was very tasty and quick which was nice because we were in a hurry

breakfast buffet menu needs to be changed per day

i love to take a bath, but do not like to showeri also liked the computers next to the bar that i was allowed to use

wifi connected without incident

the room was very excellent and the breakfast was really good..

the pool was closed, it was so disappointing but they more than made up for it

no power bar or electric outlet to connect all our electronics

everything, a wonderful relaxing time. the bar staff just superb

amazing location pool and spa nice bar and nice restaurant room valet service good

pool was under maintenance so couldn't use it

room service was good, breakfast also good

r those vegans out there) staff were

i enjoyed a prenatal massage in the spa as well and it was also excellent

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

excellent service from concierge, doorman, front desk, room service, cleaning staff

good location , very friendly staff especially the cleaning and kitchen staff

the water was chargeable, no room service unless some one ask for it, no proactive service from the hotel to make customer feel

i think my favorite part was the breakfast - did not expect such an abundance and variety of food

view from the 10 floor, and very quiet, a great breakfast, we will come back again

and needed to go a room way before check in and when i called and asked if at possible for an early check in even just for one of my two booked rooms they were able to get us in immediately

fantastic gym facilities, great location

requested an early check in but was never notified about it

nice place to stay in downtown toronto gym, sauna, pool and jacuzzi are good

bar is excellent

room with balcony and kitchen

they also gave me extra detergent and dryer sheets when i had to do a second load of laundry before checking out

two bedroom is great for families with older kids, or two couples

gym equipment is outdated and not so good

accommodation, aimed at the business market but great for a family on the weekend as it had the kitchen which helped us prepare food for our little one

perfect for shopping, sightseeing, subway, restaurants, etc… the building also has a nice small gym with everything you need from weights to cardio, and an outside courtyard

location was great, comfy bed.did not order food, security was good.great laundry facilities.

the speed of wifi in the room is a bit slow.

able to get an early check in too

the bar is sub standard compared to the rest of the hotel.

cookie at reception and early check in, very friendly desk

self service laundry facilities was a good bonus

on the ground floor it has a room with some games like table tennis and there is a gym open

no window in the rooms, gym was small with old ish equipments.

breakfast and early check in

gym

great swimming pool. fitness center is ok, but with outstanding views

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the building but definitely a nice romantic place to go for adults though

room service food could be better

nice indoor pool and restaurants

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was reasonably priced and tasty

loved the club lounge, the kids really enjoyed that experience

they gave us a bonus $50 credit, so we had lovely room service breakfast delivered exactly on time

kids were gutted upon arrival as the pool was closed and there were also a lot of renovations which

were upgraded to a cabana room which was great for our older kids

room service was excellent

everything, location, room, pool all was amazing

excellent location, helpful and courteous staff, and the bar and restaurant on site were top notch

the warm pool with the cn tower view.

used the gym and there was a good range of equipment in there to use and it was nice and clean

18th floor lounge and pool

breakfast was excellent, the room was beautiful, quiet and clean and the library restaurant was

breakfast - scrambled egg was bland and toast not hot.

gold experience breakfast was wonderful

the breakfast was amazing

we unfortunately did not get our spa appointments because they were already booked up

room service was very fast and everything was amazing

e to the bar annexed to the lobby)

lobby area- bar was great, location excellent, staff was very good as well. very clean.

staffcwere amazing especially kristina in the bar and the directir of security.

the location, facilities especially swimming pool all of them were amazing

it is clean, they have a nice pool, sauna, gym'

our kids love the rooms and pool area, while we love the location and value

i did not like having to pay for wifi service in the room.

wifi is not free.

rly check in, late check out)

room service

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

the staff was friendly and very accommodating during my stay

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right into the room, was a

, steam room, gym, room cleanliness

the rooms were clean ..the room service was good wasn't amazing but it was good..

i had room service and the food was just fine.

spa is good also

from their beautiful suites to spa amenities

had ev chargers in parking garage but they're verrrry slow chargers

location is incredible. swimming pool and hot tub facilities are great.

one thing that stood out the most to me was the gym

staff are very courteous, the char bar staff are well versed in mixology, the rooftop addition is classy, and the hotel is in close

great bar food and cocktails and really friendly staff