only thing that i can’t say i didn’t like but, would have been a plus is the pool wasn’t open

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

breakfast was great

breakfast sausage and eggs were not edible

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

breakfast faboulous

the kitchen and breakfast nook were exceptional and there was a shopping mall that was within easy

breakfast distribution.

room is sparkle clean! breakfast is self-served, refill everything quickly when almost done.

clean, beautiful rooms, great breakfast, and hotel manager and staff going out of there way to help

requested early check in due to having to go to a play around check in time

the pool was the only thing missing maybe next time

they had a gym and pool ready to be used

everything was great the front desk the bar the staff and playing a pool game was wonderful

i didn't mind cause kids are small

we had two queen suites and were very impressed- a full kitchen with a dishwasher

i loved the breakfast so delicious

definitely with a big family with little kids

pool was closed

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable and well thought out

we really enjoyed the room and the location! we didn't eat breakfast.

most of laundry applies wasn't work

hotel is excellent, clean, people are helpful , it is a great location and includes breakfast

complete kitchen facitly, love the refrigerator, too

great for the kids to get fuelled up for the day ahead

the on site laundry facilities were a bonus

their laundry in very nice

hotel was a great location,near the sojo spa (5 min by drive) walking distance to nice restaurants and shopping

i payed 4 breakfast but that man told me that i have only 2 and i have to pay 2 more if i want my kids eat

they were consuming alcohol and it was just not appropriate for a family with kids it was disgusting the people were drunk, dancing inappropriately i had a 4 yr old and a 10 yr

the view is also great from the lounges and the outdoor pool

the kids are not allowed in the pool at the hotel

gym access was great, but it was filled with

the fact that kids can't use the pool at all

the bar was always booked and was not family friendly

their slogan whatever whenever obviously doesn t apply to room service requests

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

coffee bar in room with nespressso machine made the morning start great, nice shower

two times that i ordered room service, the food was either undercooked, under seasoned or stale

great location, the hotel gym is well equipped. beds are very comfortable.

elevators took ages to arrive small gym view was not very nice.

live entertainment in the bar on weekends

morning coffee shop and evening jazz bar were a delightful surprise

gym needs updating and had some mold and rust on equipment

the gym needs an upgrade.

wifi works well too

wifi

front desk staff, charmaine really made us welcome and set the bar for service

no robes, no room service,

gym was closed and we couldnt workout the enitre time there

only the gym and an indoor pool that gets very stuffy/greenhouse during summer; also that pool needs to be restricted to

really looks after its guests, we were able to get a last minute reservation at the hotel bar which had an incredible view

who takes their id to breakfast

brian was great and the room service

pool is a bit smaller than what i would like