the bar is a bit small and food selection limited.

communication from room service staff was lacking, delay in order and one not received.

there was no room service.

their slogan whatever whenever obviously doesn t apply to room service requests

room service did not visit my room at all not even to make my bed.

the fitness room was dirty

fitness center-too small

kids had to stay away from the pool during day-time

from the location, the interior design, the restaurants, the lobby bar and cafe

style of the room, beautiful views from the room and size big enough for a family of 4 (2 adults - 2

the gym is not good.

ich was not available on our trip) which should be larger and fit a proper day bed in it for kids

the gym was nice and fully equipped

after an long overnight flight and arriving at the hotel at 7am i was granted and early check in

breakfast small room if we were two no room service lunch time

room was overall very clean) -there should be slightly improved food options for in room dining/room service, considering that this is a 5-star hotel

only bar and restaurant at the hotel were closed saturday night for a private event which was

modern, yet comfortable great gym

room service

unfortunate that children can t join the gym or pool

with the pool for the kids

the location the pool and the service overall

the mini fridge in the room and free tooth brushes available at the front desk because both my kids neglected to pack them

room spotless, great safe location , great staff, has a pool and a hot tub

expecting to have room service but none was available

i needed to register almost all my information to get access to the free wifi

not

i definitely enjoyed room service.

no room service if you arrive late from airport and bar/restaurant hours could be better

gym was closed and we couldnt workout the enitre time there

machine in the lobby was broken, breakfast was not complementary amd the gym facility was very small and

i also loved the restaurant for quick dinner and breakfast and the fact they have a small gym to workout

staff were incredibly nice, and allowed us to have an early check in which was super helpful to us, being an exhausted family of 4 with 2 kids

we didn t have a chance to use the gym but appreciated that that was an option

breakfast system was slow

bar and restaurant on location and several locations nearby

the room service staff did an excellent job

the second night, a large family group moved into the same rooms and their kids ran wild screaming in the hallways until 1 am

like many other hotels now), wifi good, friendly staff, good price during the

if you have kids, check out the color factory which is only 2-3 blocks away

the room was small but very clean and the gym was brand new and had everything i needed

breakfast guy was unfriendly

great location very comfortable room cute bar lobby area and a nice sit out

bonus point is that the gym is

so we spent very little time at the hotel but it provided everything we needed - quick and early check in, clean room, comfy bed, etc

helpful, took time with answering questions; room was clean and great size - loved having a kitchen available as well

the location is excellent and the kids loved the hot chocolate and hot breakfast buffer

breakfast was very good everything clean and well laid out

definitely got a late check out

the facility very clean and the breakfast was amazing

location, staff, often getting an early check in.

the gym is simple but enough to get a work out and the washing room also very convenient to be able to

the lobby register at 11 am), they greeted us with 2 bottles of water, provided room service, the gym was well-equipped and had water, ice, and restrooms next to it

staff, very clean, great location and super bar for a late night cap

good bar next door with decent food