restaurant was closed only the bar was open.

a more varied selection of food in bar and restaurant.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

early bar closing

the cafeteria saved the day with drinks and bar food

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

coffee from the bar was delicious

second time i have stayed here both times mini bar not working

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

r the winter) and a pool and great garden space for the summer

breakfast was the best we

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

fantastic swimming pool

the rooms were nice and clean, the pool is great

lovely grounds and swimming pool

lovely swimming pool, tasty breakfast and very nice and helpful staff.

sits at the end of quite a lively area with plenty of bars

breakfast was pityful

the spa was not open when we stayed as we were out of season

30 staff friendly pool closed spa good but difficult to book

location spa breakfast

good location nice breakfast

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

breakfast

breakfast not included in the price.

gym was nice and clean

one of the plates in the snack bar was quite low quality for such a place.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

no complains. perhaps the gym could be somewhat better equipped.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

lovely pool and garden area

only disappointment was that the pool wasn’t quite open yet because it was early may

there is a nice swimming pool and a garden

beautiful views, a lovely terrace and an amazing swimming pool.

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

staff is very supportive, and the rooms were super clean and every day we had room service

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

gym

free parking and car charge points near the cafeteria

large tv, bedroom heating, comfortable and large beds. free car parking.

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

late check out mas tarde

breakfast was good and the price was very good if you think on everything that the hotel provides

staff, good breakfast, bar & food available

locatie, easy acces to metro to madrid goodwill breakfast.

no bar or restaurant outside breakfast hour

breakfast was very good

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

was very comfortable, staff were very helpful, room service was great and food at the restaurant was splendid although not cheap

wanted to have massage but the spa was closed

i loved the hotel and next time i will come with my kids for sure.

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

i was glad there was a 25 hour gym that i used to burn off all of the delicious food on

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

room service kept our room nice snd tidy

the pool was really good for family with kids

the gym has all the equipment you would need and also you can use the sauna

pack clothes , the beds were very comfortable and the curtains were completely black out and the breakfast had everything you could imagine so worth

speed of wifi

its personnel at reception, the room space and cleanness, having an agreement with a very good gym at walking

bathroom products average. no gym facilities

nice bar area, comfy beds

the breakfast and the friendly staff were great !!

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

very comfortable bed. cleanliness. perfectly adequate breakfast.

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

very helpful staff and great breakfast.

great service and great staff. juan at the bar was great.

could not fault anything - apart from the bar closed at 11

the room was very comfortable and clean, good room service, im very happy

room service only available until 23:00.

the pool is a bit small but good for kids and also for doing laps