staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

staff is very supportive, and the rooms were super clean and every day we had room service

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

it was nice to have a gym in the building even tough it is very small

one of the plates in the snack bar was quite low quality for such a place.

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

good location nice breakfast

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

free parking, great breakfast, friendly staff, nice room

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

fantastic swimming pool

the pool is small, but calm

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

the rooms were nice and clean, the pool is great

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

locatie, easy acces to metro to madrid goodwill breakfast.

breakfast was great and really helpful staff

no bar or restaurant outside breakfast hour

breakfast was very good

english breakfast tea bags. although earl gray tea was available

late check out mas tarde

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

the room service is verygood

wifi is always questionnable

locatio, services , excellent bar and staff

room service menu does not offer breakfast options

my kids couldn’t come to breakfast that morning since they were taking the train and i was not

gym was a bit sparse, though functional. pool seemed a little small- but again functional.

very small spa pool only a couple can fit comfortably.

the location, breakfast, room service and all the hotel facilities were great.

40 euros is too expensive for a burger and a soup with room service, but very

love the breakfast, i come to this hotel for second time just because of that

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

there is room service, but the options weren't great

we used the kitchen in our suite for breakfast and there was a supermarket within 5 minutes walk

wifi speed is excellent

good choice for breakfast and a gym

was extremely comfortable, the quality of the a/c was perfect, they had free laundry service, the breakfast choices they offered was unbelievable, staff was amazing, location was perfect

the laundry facilities were free which was a bonus

the cosy room and bar the location

i will definitely come back laundry gym it has everything

the pool was nice but a bit crowded and the laundry was a great feature

the bar area was also comfortable and all the staff were friendly and helpful

st 3g) - this

bar was really nice and relaxing

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service neither for just a coffee no working mini bar in the room and no water in the mini bar

the breakfast and bar services are commendable

we were thrilled they had a free laundry room

room was spacious, quiet and super clean, common areas such as the pool, breakfast area and roof bar were nice and the staff was super helpful and friendly

just perfect for solo travel. enjoyed the gym and rooftop bar. everything you need!

great atmosphere around the place and we liked the rooftop bar in the evenings

with inviting social areas, comfortable workspaces, a ping-pong table, a playstation 5, free laundry 24/7 and a modern gym equipped with towels and free water

negative experiences, the only part i would improve is they use too much paper packaging for the room service

everything.. the staff accommodations and roof bar and breakfast all excellent!

more things for the gym

great location, excellent breakfast, easy check-in/out, nice gym.

location, staff, breakfast, rooftop, room, everything!

rooftop bar is amazing and the localization is very good

the spinning entrance gate maybe, my kids got stuck there a few times !

size since we had kids with us and did not have enough space to open 3 suitcases in the room, but we managed somehow

hotel with great facilities (the spa is very enjoyable) - very central location - delicious breakfast buffet - helpful and friendly (+)room was excellent breakfast was superb location is second to none overall comfort was excellent cleanliness was (+)everything, great hotel, location, staff and breakfast was very delicious (+)good staff, great breakfast, clean hotel, large lobby, great location (+)the breakfast and the location (+)location and good breakfast and restaurant on 12th floor excellent friendly staff (+)breakfast was great and diverse (-)vegetables....pls add to breakfast. (+) breakfast was a well laid out buffet, well maintained, and with something for everyone

clean rooms and quick room service

modern rooms, good breakfast and refreshing pool

wifi is terrible food is subpar nothing around the hotel

the gym was a little bit cold but the temperature of the room could be easily improved.

that i paid 400$ and the breakfast was not included

the pool is a little small for the amount of guest they can host

the food can be improved, especially at the bar and restaurant

location. breakfast. bar and restaurant in premises.

speaks english, i ordered room service and the sandwiches were wet and we were still charged for them

room with an amazing terrace with view , location is great , inside the hotel there is nice bar and

you have to order room service or go to restaurant during its open hours and pay for tea or coffee

also, rooftops terrace was such a valuable bonus with great pool and magnificent views of madrid

room service menu, lackluster breakfast, annoying touch light switches that had to be touched over

breakfast due covid was through menu but still highly enjoyable

com ; calling from room to reception and room service needs to be improved

spa facilities, whilst small, were high quality with excellent treatment rooms and staff

accessible, good service, spacious rooms, exceptional breakfast.

the breakfast buffet wasn't really good

i think the breakfast was a little poor, there wasn't much to choose from

the rooms are perfect for students and kids small and cramped ( during our stay there was a full bus of kids and teenagers

unfortunately during our stay for the 2 nights, the hotel was full of kids, noises, and having breakfast there was impossible (bus tours) the rooms are very small and

need the constant and good internet

modern room, comfortable bed and strong wifi

rooms were not cleaned properly and room service was slow or never showed up

was disconnected, couldn't call room service

wifi speeds could have slightly been better, nothing much to complain about.