we really enjoyed the breakfast and pool before heading out to explore madrid before catching the train

lack of gym ;)

the breakfast room is lovely

slow service at breakfast.

small gym but nice to have that option

they need to improve the food options for the breakfast.

bar staff were slow and

bed, mini bar and bathrooms

spa is catastrophic

the breakfast options were the best i've ever had

my partner found the gym facilities quite claustrophobic. excessive prices on mini bar items.

very attentive staff clean pool

the breakfast was amazing. room service is fast and efficient.

gym was closed almost my whole stay

in many ways from the handicapped shower for my mom who could not walk to the double bed for my kids

gym should have more machines

knocking on the door by room service on a room down the hall woke us up a couple time one of the nights

staff super friendly and helpful. good gym.

staff, location, the room, the breakfast

very personal, great breakfast

the hotel is perfectly located great bar and so hip and

gym was very small

wifi was a bit patchy in my room and kept disconnecting

we arrive before check-in time and they gave us the key to our room earlier and also allowed free late check out

the design, the stuff, the spa and final the decor and the chic vide added to the best breakfast area

lage, early check in at 0730 am with € 45 charge

liked the location. staff at breakfast and at the bar area were super nice.

the bar at the hotel is basic and cosy which i like

superb location. super helpful, efficient and friendly staff. great breakfast.

location, well appointed rooms, god good and chilled out bar area

the hotel bar and restaurant downstairs were both equally excellent

you can find taxi stands, subway station, gym, park, attractions, very good restaurants and very good shopping at walking distance

gym also very well equipped

big rooms, clean bathrooms, rich breakfast

the buffet breakfast served at the restaurant has a great variety of different foods

met friends for coffee in bar

the breakfast

the room was cold and mini bar didn t work

wifi was so slow, we could not even connect from our room

also, the wifi was a bit spotty at timed, but maybe because i stayed all the way in the back

nice people and clean , lift and wifi and location close to gran via

wifi was a little slow. fuencarral street is a little busy.

the wifi didnt work very well.

room was big and clean its well managed and they also allowed us early check in , without any extra charges

beautiful rooms & excellent breakfast & restaurant. very good service too.

breakfast and brach restaurant are excellent

limited breakfast menu for the included one

gym 24/7, smell all around the common areas, service and staff were so helpful and profesional

special mention for lap pool, gym and spa facilities which really enhanced the experience

i were to be picky, the bar had a good selection of spirits but little else

the staff were excellent and the bar area nice with complimentary water and fruit.

it has a charming reception and bar area

there was no towel bar to dry wet towel - no hangers for pants (they would fall off the type of hangers provided) - no

bar was only open in the morning which was disappointing

it consisted of a dining area table to sit 4/5, a kitchen supplied with large fridge/freezer, dishwasher, hob, microwave, kettle and associated

the room was spacious nice and comfortable bed, kitchen with amenities,

place was very clean, nicely decorated with really comfortable beds and aa almost fully equipped kitchen

kitchen, table & bathroom were very clean

coffee, tea, and some water in the kitchen would have made this an 11/10

after waiting 20 minutes for taking an order in the bar

persons behind the bar, no one came ) we have heard that they need another 2 minutes

very helpful check in staff . friendly porter . good bar .

the location was good and the gym facility very nice

gym not enough equipment and layout

close to everything, super-clean room and bathroom, quiet, great bed, small bar fridge and kettle

laundry place, carrefour express is just next to it

we arrived early and zero issues with early check in

bar available

trying to charge 60 euros for a single bag of laundry.

gym could have been bigger.

even the mini bar seems to be well maintained

mini bar fridge made a big humming sound

a bar ( drinks only) would have been nice where you can order at the bar

there is a bar accross the street, resulting in noice until late at

breakfast is great

service is excellent!!! lobby bar very cozy !!

i need to do some work in the day before enjoying relaxing from time to time by the wonderful pool

breakfast

swimming pool area could be improved .

breakfast at hotel was worth the price

great service, friendly staff, delicious breakfast and great location.

gym could be a bit better equipped

room service, room smells, tight shower, broken curtain, broken aircon, horrible view and more

4 restaurants in the hotel so if you don't want to eat outside you have plenty of options for a room

eggs where cold, there is not a lot of choices swimming pool is very

building is a joy to look at every time you return to your room and the rooftop bar is a perfect place to rest after a day of sightseeing

wifi is a bit weak and you can only stream from your phone if you have an android, which sucks if

gym was a nice bonus as well

the breakfast had loads of delicious options too

very convenient located and friendly staff. gym opens 24 hours.

sounds of the door open and close constantly from the next room (kids) but not so bad that needed a

came with our kids and we were very happy with the room

breakfast buffet was nice

breakfast, rooftop bar was very nice and all personal very nice and helpful

accessible, good service, spacious rooms, exceptional breakfast.

excellent customer services early check in with out additional cost

we very much appreciated the early check in

breakfast was so good. location perfect. staff very friendly

supermarket across street for all food needs and granier cafe also across street for tasty breakfast every morning