the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

gym is fine business room is good , you can take printouts of you want shuttle service for near

with bar and restaurant right there you aren&#

sports bar was underwhelming

the pool and whirlpool were great!

it's always a pleasure staying at the renaissance. my grandson loves the pool.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

the hotel had a nice heated pool for my kids

over fifteen people multiple kids under 16 unattended

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

the room was fairly clean , tv was very nice ud83dude0d & being that we have a newborn the kitchen was the most important part to me and it was up to par

the pool was full of adult drinking instead of enjoying the pool

and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

room size and amenities were great. good size gym with heavy dumbells.

everything is very new and the breakfast is good, have a lot off options.

it took exactly two loads of laundry to get the scent of mildew out of my clothes

room service not available at night

shuttle to o'hare was timely and professional

we requested room service and did not happen

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

also there was no room service

shuttle took too long to pick up at airport.

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks (+) liked the bar area & rooms were very clean, spacious & (+) the bar area was nice (-) maybe like a drink coupon for the bar (+) nice to have a restaurant and bar on site (+)free shuttle to o hare airport, nice bar and breakfast. (-)we returned from the concert, the lobby bar was closed

very clean, front desk staff knowledgeable always happy to help, pool and gym very good

gym is great

so clean! exceptional staff. great pool and hot tub area.

shuttle driver was amazing

really appreciated the hotel shuttle service

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

the breakfast was not good.

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

the pool is a nice size, bright, with big windows

my daughter loved the fountain in the kids pool

staff were great, the room was nice enough, and i really enjoyed the gym and pool

convenient location, nice clean room, free shuttle

gym equipments need to update.

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

breakfast, nice choices and good value

the breakfast expensive

had no room service at new year evening

no room service

bell captain and staff were very helpful. room service was tasty. housekeeping was good

been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

shuttle to ord is very dependable and pleasant

and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids