and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

i am a single mom with 2 kids and needed some help with my luggage

we took advantage of the shuttle service and driver was very nice

shuttle picked us up in exactly 7 minutes when it was expected

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

great amenities in the room, excellent shuttle service to o'hare.

we enjoyed the food and the bar as well

to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks in the

also, it was difficult to access the wifi

great location, great staff, lovely breakfast, shuttle service, modern

it’s economical, clean, courteous staff, with rooms equipped with microwave and a mini kitchen

close proximity with the airport and free shuttle service

great breakfast. convenient to airport. shuttle service. great staff.

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

staybridge guest had access too the laundry and breakfast

the , for this hotel, in the amenity, there is the laundry service

i like that there was a pool for kids.

airport shuttle drivers and staff were very friendly and helpful; truly an asset to the hotel

the hotel's fault but kids were running up and down the hall until very late -- after midnight

the bar of soap on the soap dish by the sink was open.

laundry not accept credit or debit cards

should have a whatsapp or wifi option to secure or request shuttle

thought the gym was good and the breakfast was simple but had potential

hot breakfast was wonderful, the staff was kind and courteous and the shuttle was extremely convenient when going to the convention center

free shuttle to and from airport. large room.

everything. shuttle to the airport.

shuttle service is great, and the breakfast was very good

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks (+) liked the bar area & rooms were very clean, spacious & (+) the bar area was nice (-) maybe like a drink coupon for the bar (+) nice to have a restaurant and bar on site (+)free shuttle to o hare airport, nice bar and breakfast. (-)we returned from the concert, the lobby bar was closed

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

their website, it says that the gym is open 24hrs

the pool also is very good if you are traveling with kids

room service: one staff member made it seem like the gratuity was not included, when i openly asked

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

checks the mark for location, cleanliness, friendly staff and a great retro style restaurant / bar

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

kids ran around during the night

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

location and parking

food was not great and no room service. would have liked more vending options.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

great pool area with sauna and hot tub

no outdoor seating. poor pool area.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool and hot tub