the pool was to small

very nice outside sitting area and nice large gym with lots of equipment

modern facility, breakfast was great - plenty of options, extremely clean, quiet

breakfast was not great

kitchen & ironing board and iron in the room

ev chargers in the parking lot were easily accessible and easy to use

kitchen area was a bit dirty, even after breakfast.

breakfast was great

breakfast was excellent. lots of selection kids really enjoy pancake machine.

the in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped

i enjoyed the use of the ev charging during my stay.

there was a gym and pool which was very clean

the bed was extra comfortable and the location easy to find with free parking

loved the 24 hour gym and the staff was super welcoming and friendly

the room satisfied all those requirements with wifi, places to plug lots of things in

one feature i especially appreciated was the availability of multiple ev charging stations

the room service

not about hotel but casino, when there was a concert i had to walk all around the building

was beautiful and parking was easy in the security controlled covered parking structure

we were disappointed about lack of room service breakfast

it’s everything you need for an airport hotel when you’re travelling with kids

shocked, that a sheridan group hotel is using plastic knives and forks on room service

no room service at night

our late arrival was accomodated by the shuttle service and the desk

when we walked in our kids

breakfast had a lot of options but not a lot of healthy alternatives or stuff the younger kids

proximity to the airport. large room with kitchen facility

shuttle was efficient and ran reliably

loved the room, great space and the kitchenette really makes it feel homey because you have cups, plates, cutlery, a good size fridge

no outdoor space for young kids.

and spa were closed but listed on line as being available

could not reach room service on either number they supplied.

blame the property, but because of covid the restaurant was shut and no room service

cleanliness, room service and room

pool/jacuzzi area is dated no coffee machine in my room no room service satellite tv was not working due to canada wide power outage but this is not the fault

the pool and gym were good facilities to have

it provided complementary breakfast to save me a lot of time

used the gym and the transfer bus they were great

shuttle to the airport is way too small and can never accommodate everyone

breakfast, the pool, and the overall ambiance

shuttle bus was free and a wonderful service

just enough for our first night stay family after 30 hours flight the bus shuttle from airport is what we needed with six members and six

friendly reception staff. great facilities including gym and pool.

the pool was open from 6am until 10pm and likewise the gym

friendly reception staff. great facilities including gym and pool.

wifi included in the price.

great facility. but in this day and age. free wifi is a must.

the front desk staff gave me a complimentary upgrade so i didn't have to share a bed with my kids

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

good wifi

a good number of free ev chargers which is great

the size of the room and the mini kitchen was the best of anywhere i have stayed

the gym and pool were great as

breakfast is the same everyday i was there. it's good but need to switch around with new menu.

good breakfast, laundry room very useful and very spacious family suite

pool has to be open later. i’m a trucker and i come in late

pool was small and cold. not enough towels.

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

i didn't like the fact that the hours for the pool and gym close early and open late!

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

facility like pool tables, or table tennis just to pass the time, especially for the kids

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

free wifi, great food in the restaurant, free business centre, close to the

the shuttle, the breakfast, the room & room service was excellent

located right next to the airport with free shuttle every 30 minutes.

need to pay for parking. wifi was not good.

the gym is nice, you can easily do your workout there and it looks like it was renovated recently

they have a nice gym, the breakfast was great and the free shuttle service to the airport.

they were noisy

of hotel, restaurant, bar were exceptional

large rooms with kitchenette and living room + friendly staff

free breakfast was great as well as room service

love the happy hour great breakfast we had a red eye from victoria, we liked having an early check in $50

breakfast was great!

my kids and i thoroughly enjoyed the breakfast buffet and the omelette bar

free shuttle from airport

everything is fine, it’s just that the fan in the pool area makes the surrounding cold.

location, facilities, shuttle service and staff.

good gym and pool and decent if pricey food

the bar was well stocked and the restaurant had a very reasonably price menu

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

the pool and fitness area

pool had a scum line around the surface where kids had written in it with

the pool area is clean and pleasant

restaurant was good and check-in and dining staff were so friendly and patient with my kids

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

no free parking within the property and quite pricey daily rate without breakfast

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

wifi strength can be better

turtle jack’s limited hours for breakfast and then closed between 11-12 that’s nonsense

wifi was not working

restaurant is a sports bar - we ordered the healthier options on the menu and they were not green, and also expensive

breakfast was fine but we were hoping for one that was included with the room

the pool and hot tub was a hit with both parents and kids

how clean and quiet it was. pool was amazing nice and clean.

was a large group of hockey parents and their kids at the hotel

the location, pool, spa and staff

t expect to have a such a great service everywhere: in the shuttle, in the hotel

having a pool &hottub

free bus shuttle every 30 mi

the breakfast offers, for me, are too carb forward

free wifi and breakfast pastries, plus 24h free tea and coffee

sadly, no local restaurant for breakfast.

room was a tad noisy but once asleep you couldn’t hear the planes…but my kids found plane watching entertaining as they watched them take off and land

they informed me about the breakfast and the facilities as well

were so many things for the kids to do

have no time to try pool and gym

i didn't use the gym or pool but they were available

the pool could have been more clean but it was still lovely.

the gym has equipment thats broken. the steam room did not work. so the facilities are poor.

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

they have a restaurant and bar on site as well

y spa) and a steam room

breakfast was awesome..the front desk lady was wonderful..so friendly and welcoming

using the free airport shuttle was really convenient for getting to the airport early in the morning

specifically chose this location because i was with my kids and i needed a suite with a separate bedroom

most importantly, one of the best shuttle services

good gym

the swimming pool is temporarily closed

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but other guests shouldn't have to take a hit

wifi not very good.

the furnishings were a bit outdated. the wifi login needs work - the

the wifi did not work, making it impossible to complete some work

gym fully equipped and pool water warm

gym fully equipped and pool water warm

location,room gym pool towels

location,room gym pool towels

laundry facilities were complimentary

room service was not that great

there were lots of kids running around being crazy

free parking was convenient and breakfast was good

only complaint i have is the pool was not a salt water pool

facilities, big rooms with sofa and complete with kitchen appliances

staff, amenities, location, breakfast buffet

lots of options for breakfast and it was delicious

breakfast was so good for an adult and for a kids

cold water pool breakfast

breakfast and clean rooms

facilities, laundry room, gym and breakfast was great.

room and bathroom, complementary breakfast, comfortable beds, close to the airport, free parking

the free shuttle was on time

the cable machine in the gym was old and difficult to use.

great location for airport clean gym laundry nice rooms friendly staff

while we were still sleeping in the morning before even regular check out time, we did have a late check out

for overnight stay; close to airport, comfy bed in a spacious well decorated room overlooking golf course with delicious breakfast buffet and shuttle to airport

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking, pool, coffee, breakfast) which you can't always take for

bed in a spacious well decorated room overlooking golf course with delicious breakfast buffet and shuttle to airport

the shuttle doesn’t have enough room for everyone so make sure you make your reservations for the

well laid out, nice “covid-18 bagged breakfast”, quick response when we called for an airport shuttle, booked and paid for my taxi in the morning to the airport because they didn’t have a

great location, 24 hours shuttle, great staff, delicious breakfast!

the shuttle from the airport and breakfast were a great addition

the breakfast was amazing lots of choices

breakfast was top notch

the availability of ev chargers.

no breakfast

the gym could be upgraded. breakfast could do with a bit more variety

access to any of their facilities, like gym or swimming pool

location, food offered at breakfast, pool and gym.

also had a well equipped kitchenette with table chairs full size fridge, microwave dishes cutlery and utensils pots & pans

hotel is probably spending hundreds of dollars on cleanliness, toiletries, mattresses, cutlery, gym, pool etc

gym and pool on location

free parking and breakfast and pool and suites with a separate door and living room!

it was great to have access to a laundry room too