we didn t realize when we booked that the pool was closed, wish we could have used it.

the kitchen staff made fun of her for it and the only option she could have was toast, which was

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

breakfast and room size

was dishes available to use with a full size fridge and a kitchen

loved having a full kitchen

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

the kitchen had everything we needed for a small meal

you have a fully equipped kitchen

well-equipped kitchen and everything new in the apartment plus a very large balcony and a nice view, close to the

the ev charging stations were important for us

property was clean, staff was friendly, pool was nice to have by selves by appt

having the practically full kitchen amenity in our room was great for us as we were in town for a sporting event and this

had to pay for breakfast

midnight and kids/adults partying in the halls

my kids loved the place

nice gym

would have liked to have breakfast room service but it didn’t start until 9:00 am

no gym facility.

room clean amazing wifi

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

there are no signs that the laundry room is in a huge building

because it was an apartment it had a kitchen so you could make meals

had 4 different devices to test it with) despite promises to give us a

wifi never worked for us

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

also the connectivity bar didn t allow our tv to display our computer

they have a few pool toys (noodles, balls) for the kids to play with

wish that the breakfast had started a little bit earlier as we had early starts on both days, but i understand

breakfast was a bit sparse for choices

for breakfast shortly after 9 am

breakfast in the morning was okay but the water for the tea wasn't hot at all

room was clean and spacious. breakfast was good. lots of seating for the breakfast excellent.

breakfast included was a great value

quiet rooms. very clean. comfortable beds. very friendly staff. free breakfast.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

pool was too cold and closed too early for our liking

full kitchen, massive bathroom

restaurant or bar which be be a nice amenity

we used the gym facilities too, good choice of equipment and free weights

very clean. breakfast was wonderful with very inviting staff.

complete with full size fridge, kitchenette and 2 tvs

suite was spacious, very clean, comfortable and the kitchen contained all utensils you require to make light meals

pet friendly kitchen bathroom

the swimming pool was cool. would've liked it warmer.

bathroom/kitchen lighting interconnection weird

it as a ev charging station for free

swimming pool. location near easy exit to highway 401.

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

too bad but the pool could be a little hotter, it was too cold for us

rooms were ok size, pool and gym were great, check in was easy.

exceeded my expectations, the room was very clean and comfortable, ideal for family with kids

in pristine white, functional air conditioning, free high speed internet, a really beautiful pool/spa facility, what's not to like

water in the pool/spa had a slightly odd smell

we tried getting a drink from the bar at 8:30pm and it was closed

the kitchenette had everything we needed for light dinner and breakfast

kids running in hall until 9pm

friendly staff, clean rooms, & laundry facilities are always a plus!

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

eggs benedict via room service

the fitness center was

laundry, pool, gym free big breakfast of good foods

excellent room very clean and spacious. breakfast was great.

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen, bedding fluffy, can cook in

room is spacious and the kitchen had all the utensils needed for my stay

no room service for a higher end hotel , not big deal but had to go to restaurant on site and

no 24hr room service no mini bar in the room bad coffee/machine no shower cap

the power bar for charging devices was not working, and the remote for the tv was missing.

pool and hot tub. spacious room. business centre. excellent downtown location.

kids hockey team staying on our floor…

the air in the pool area was pretty cold. there seems to be some leaks from the doors.

onsite ev charger was a welcome feature, and worked well

gym was relatively small and treadmill a bit outdated.

only issue was finding parking one night due to two events going on at the same time

the staff, pool, room was amazing

food ordered from the restaurant using room service was not very warm when it arrived

they have ev chargers for cars. easy access from the highway.

great staff and great breakfast

we enjoyed our stay. liked the breakfast. beautiful building

very accessible and close to oakville go. restaurant / bar is always good.

a very good bar on site as

the front desk also accommodated our early check in which was very much appreciated

surprised there was no grab bar or handle in the tub/shower.

we didn t use the kitchen

1st day ok, 2nd day no room service, 3rd days only towels and beds not made properly

i was pleased that they offered room service

ev chargers were always available for us to use

helpful personnel. laundry room. breakfast.

cleanliness , staff , free parking , comfort

parking is free as well

the room service was subpar.