you have a fully equipped kitchen

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

loved having a full kitchen

pool was nice and warm

breakfast could have been slightly better - fruit was not in great shape, no gluten free options,

surprised to have a little kitchen and sitting area very spacious

full sized fridge and kitchen were nice

breakfast was very good and the kitchen staff were helpful and pleasant

the ev charging stations were important for us

property was clean, staff was friendly, pool was nice to have by selves by appt

having the practically full kitchen amenity in our room was great for us as we were in town for a sporting event and this

had to pay for breakfast

midnight and kids/adults partying in the halls

my kids loved the place

nice gym

would have liked to have breakfast room service but it didn’t start until 9:00 am

no gym facility.

room clean amazing wifi

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

there are no signs that the laundry room is in a huge building

because it was an apartment it had a kitchen so you could make meals

had 4 different devices to test it with) despite promises to give us a

wifi never worked for us

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

also the connectivity bar didn t allow our tv to display our computer

they have a few pool toys (noodles, balls) for the kids to play with

professional atmosphere great complementary breakfast comfortable room lots of parking close to hwy 403 for those headed to toronto or london

breakfast was very good with variety of options, kids enjoyed a lot

went into making sure my husband, who is celiac and can not have gluten, was taken care of for breakfast

player kids and their family members kinda overran the place

clean spacious room with kitchenette

full kitchenette with microwave and large fridge

just extend or push forward the breakfast time by 2 hours as your hotel is too cozy to leave the bed early

towels we had to grab some from the work out room, and there wasn’t many instructions for the breakfast, just kinda figured it out on our own

kids were not fans of the breakfast, also when i called to book i was told the pool was open, however, they failed to mention that it was completely booked for the entirety of

facilities excellent, gym & pool

the pool was closed down

say is that when i was there so were many many children's hockey teams and while i love seeing kids enjoy life and have fun

pool area & bar were great

pool and hot tub could be cleaner dirt and debris but no different than other places ive stayed

for a shower on check out reception did not inquire of our stay nor speak at all on leaving breakfast was poor and in location where cold wind entered the area every time someone came through

wish that the breakfast had started a little bit earlier as we had early starts on both days, but i understand

room was clean and spacious. breakfast was good. lots of seating for the breakfast excellent.

for the price, breakfast is good

breakfast was good and there was a variety from day to day.

she apologized & gave us an extra late check out

bar open, breakfast was not buffet

breakfast selection i have ever seen in a hotel

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

bar was over priced and drinks were not made right

love the kitchen and that breakfast is included.

the breakfast was ok not excellent but hey it was free :)

very spacious room. two televisions, and all the things a person would need in the kitchen.

no hot tub in the pool area

rooms are very spacious and comfortable with a nice little kitchen

breakfast was fantastic and the workers were extremely helpful

wish the pool was opened- no fault on the hotel as it’s because of covid and it’s lockdown

great location. clean. good facilities. pool, gym laundry room.

breakfast was great

free laundry on site was wonderful

having a restaurant & bar onsite makes this place even more convenient

i did like the kitchenette in our room

7-year- old was bummed that there was no jumping into the pool haha - no complaints about the stay, a fantastic choice, highly recommend

the room was clean and pool and spa were open and very enjoyable

good facilities such as laundry, tho i didn’t have time to use

kids running in hall until 9pm

kids screaming around the reception downstairs while checking in

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

i would have went to the dollar store and bought a bunch of stuff for the kids but it was just very inconvenient there wasn't much really to say about the place

no room service

wifi signal exists, but it is often lost for no clear reasons

good wifi good access control clean room and bathroom room had a kitchenette and fridge

great room, excellent location. gym needs more weights and better pads.

wifi is terrible...didnt manage to log on at all..pool is tiny, and no hot tub

beautiful big rooms. clean. kitchen was nice. breakfast was buffet and delicious.

noisy kids running the hallways till 11 pm

location and the swimming pool

com forgot to register the free breakfast included with the hotel, so we had to revisit the front desk and await verification

no 24hr room service no mini bar in the room bad coffee/machine no shower cap

no breakfast everything was good

it as a ev charging station for free

swimming pool. location near easy exit to highway 401.

the bed was nice and comfy, as well as the pool was amazing.

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

rooms were ok size, pool and gym were great, check in was easy.

onsite ev charger was a welcome feature, and worked well

food ordered from the restaurant using room service was not very warm when it arrived

pretty decent gym

the free coffee/espresso bar open 24 hours is wonderful

the hotel offered free amenities such as free wifi and parking

the kitchenette was stocked with cutlery

we really enjoyed being able to cook our own meal with the kitchen

complaint i have about hotel is that there is only two spots out front at entrance for handicap parking and there was a guests that kept parking in the spot without handicap sign so we ended up

must ask for room service before 1600h for next day

room service didn't make our room