lovely. staff food, accessible room, ev charging

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

wasn't any changing rooms for the swimming pool and our room had a few cobwebs and spiders in the corners

kids liked the bunk beds

hotel was beautiful, the grounds were stunning, great parking and the rooms where lovely

it is only 5 minutes walk from the town centre, has good parking and an ev charger (a rarity in the new forest apparently) (+)the car park had ev charges.

room was lovely, very comfortable for myself and two kids

rarity in the new forest apparently)

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

very good wifi connection

free carpark with several ev chargers

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

excellent breakfast, staff very attentive and friendly

the room was large and extremely comfortable and the breakfast was good

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

annoying little midge like insects at head height when using outdoor pool

breakfast didn't run as smoothly as it should

pool area a nice change for the kids

gym and spa

30pm when it wakes all the kids

bar and resturant staff should ask for room identification on each serve and we had £57 of cost on

excellent location. pool area was really nice. kids loved the games/cinema room

beautiful location with lovely spa and pool

great family hotel, but not obtrusive for those without kids there

outside pool looked a bit murky and was quite small

showers in spa not working

gym tired

the bar and seating area is beatiful and homely

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

outside pool open and lovely for the kids

ev charger available

we came in an electric car, so the ev charging point was very welcome

from front desk helped us to find more places to visit, all facilities are great including parking

the pool was an absolute delight as i was staying on one of the hottest days of the year

the outdoor pool is simply lovely, a well kept area with comfy rattan loungers

it’s charm and history and period touches and it had ev charging points for customers

ev charging point in car park - main reason for staying here! (it's a pod-point 7kw)

staff were excellent and very friendly food was exceptional free ev charging

great location, dog friendly, free ev charging, friendly and helpful staff.

stuff makes it look more of a sports bar rather than a country retreat, the noise from kids running around being left to do what they want is quite something especially when the rooms

great to have ev charger on site

the food was amazing but took a long time which the kids struggled with a bit

hotel was lovely only little things i would say are that the wifi didn't reach our room and the pool was a little cold

room, spacious, nice small pool for kids, in middle of forest but with a pub/restaurant next door

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were so relax because of them we were so

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

and bar staff really friendly and food was lovely

the restaurant & bar are very good & the staff friendly & attentive

the breakfast room, bar and spacious pub garden were a couple of minutes walk from the rooms

a suite, but the bedroom was smaller than my kids standard king size

the bed was extremely comfortable and the breakfast was delicious

staff helpful and friendly breakfast outstanding and location perfect

the honesty bar downstairs was also a nice touch

breakfast, honesty bar and free cakes were a really friendly touch and well received

will definitely go again and bring kids next time to see this beautiful area

there were tennis courts, a golf driving net, table tennis table - plenty to do if you want to be active and a short drive into

2 pools, gym, croquet, kept us so busy we hardly had time to see the new forest

wanted a quiet relaxing weekend away from the kids with a hotel that was cosy, peaceful, had log fires we could sit by and relaxing facilities we

n't expect augusta quality putting surfaces but still good fun)

only fault was having to register email address for the wifi, with the expected but unwelcome spam emails received

we chose this hotel because of the ev charging on site and on arrival it wasn't working and the hotel does not bear responsibility on

they had an ev charger the dinner was passable

poor choice of kids meals (she just wanted a pasta dish

excellent breakfast and polite, efficient staff

the pizza on room service wasn t very good

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

stocked bar and snacks in room

lobby and bar with relaxation space was wonderful.

the bar and breakfast service was terrific and fun

maybe a bit more options available from the snacks bar (like cereal or something) but it was fabulous

room was really good and the kids love it

the lounge/living room was a nice spot for relaxing in the evenings and the gym a nice add on

to have late check out, but a tad annoying to have housekeeping wake us up

the gym was very small. not comfortable to be more than one person there at a time.

was perfect and easy to find, however the ev chargers where constantly in use due to the gym

ev chargers were always full so i didn t manage to charge despite checking multiple times.

easy to use, ev chargers in car park coffee shop, room tv

very handy having free ev charging

ev charging also available

excellent staff, facilities and breakfast ,ev charging. leisure facilities. quiet room

also bar meal prices were same as for the restaurant making the restaurant decent value but the bar

distance with just one hand to carry food to help you could have a table or two in the breakfast bar

very lovely place , staff very nice , so many veiws very tranquil place can be little pricey at bar but if your looking for a a get away this is perfect near only 2/5 min walk to

loved the facilities of the gym and swimming pool and the room was spacious and comfortable

free ev charging was very useful

and free ev charging for ev owners

great that they had the ev chargers as well

it was a very pleasant surprise to find an ev charger available for use by customers

easy online check in, excellent wifi

the location is good, and there is ev charger onsite

ev charging point handy, location is within a few miles of everything, food was cooked/ presented

car park, only one ev charge point

staff wasn't very helpful when we questioned about ev charging

ev charging station on site