great to have ev charger on site

nothing really - pool looked a little small but serves a purpose.

to book a table for dinner even though the pub affiliated with the hotel was not busy and room service was not available even though we had been told it would be

the wifi the speed was very slow but that's to be expected from a hotel in the middle of a forest, it

swimming pool, restaurant serving food all day, and the additional ‘bounce’ activity for kids during half term was very much appreciated

excellent staff, facilities and breakfast ,ev charging. leisure facilities. quiet room

rather than in a conventional hotel, the round the corner location of the ferry to iow, the pool, gym, friendly helpful staff, etc etc, the list could go on and on, overall the best grounds/gardens

very lovely place , staff very nice , so many veiws very tranquil place can be little pricey at bar but if your looking for a a get away this is perfect near only 2/5 min walk to

distance with just one hand to carry food to help you could have a table or two in the breakfast bar

loved the facilities of the gym and swimming pool and the room was spacious and comfortable

parking our disabled car wasn't easy

over 45 minutes bed was extremely creaky that every movement woke us up bathroom was dated pool, gym and sauna very

helpful and location was great we walked to the pig for lunch and had a great evening meal and breakfast at

the swimming pool and hot tub was excellent

thing that we didn t like is having to book for meal times and if you want to use the swimming pool and gym

nice outdoor area with bar and pizza bar

bed and smart decor, a private outside courtyard for guests where we had a drink from the bar & a coffee from our room,

and bar staff really friendly and food was lovely

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

a suite, but the bedroom was smaller than my kids standard king size

) the touches for the kids - cinema room, milk and cookies, puree menu etc were great

the spa and cinema were such added bonuses

bar man didn’t know how to make a cosmopolitan and couldn’t be bothered to find out

friendly, helpful and welcomng; decor/ furnishings fresh, attractive and comfortable; spa staff lovely, treatments excellent and facilities clean and attractive

beautiful location with lovely spa and pool

nice room,comfy bed,lovely breakfast,friendly helpful staff,well situated for all amenities.

made extra effort to arrange the room for early check in and with flowers

breakfast was great, freshly cooked and good quality produce

the breakfast was well cooked and the

the bar has a limited choice, but operates on an honesty box, which reflects the trust that management

we chose this hotel because of the ev charging on site and on arrival it wasn't working and the hotel does not bear responsibility on

they had an ev charger the dinner was passable

room service collection well organised

poor choice of kids meals

the room the breakfast and the bar were amazing

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

the bar and breakfast service was terrific and fun

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

stocked bar and snacks in room

cosy bar area

the gym was very small. not comfortable to be more than one person there at a time.

the lounge/living room was a nice spot for relaxing in the evenings and the gym a nice add on

they allow us for late check out with a little cost, thank you for consideration

no real daily cleaning done. the machines in the gym don't work or are in very poor shape.

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

bed, decent wifi, nice buffet breakfast

delightful and as we were a group of 12 with 4 young children nothing was too much trouble, the kids loved the swimming pool & the tree house

whole place is lovely, pool and gym were really great the staff were fantastic everything was excellent, they welcomed us and our

meals were gorgeous - we ate in the bar and in the dining room

the indoor pool is great for kids learning to swim

free carpark with several ev chargers

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

spacious room and a good selection of drinks in the bar and there was a good band on .

we requested a late check out after booking and that

location, price, parking, breakfast and staff

it is only 5 minutes walk from the town centre, has good parking and an ev charger (a rarity in the new forest apparently) (+)the car park had ev charges.

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

very good wifi connection

fab breakfast and great location, great pool for the kids

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

the ev charging facility was very handy also

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

great breakfast. very comfy and big bed. lovely garden.

beautiful garden. lovely location great breakfast

great location, friendly, relaxed hosts. super breakfast!

pool was a bit too cold.

gym facilities, tv and sound system didn t work and only one a/c unit was working, no hand

and wifi signal strength were very poor, but as we chose this property to have a quiet romantic weekend

superb, literally in the forest (we saw rabbits and wild ponies from the bedroom window which the kids adored), and the rooms were a good size, comfortable and cosy

noisey kids in the spa

great that they had the ev chargers as well

free ev charging was very useful

it was a very pleasant surprise to find an ev charger available for use by customers

and free ev charging for ev owners

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife suffering a large nose bleed on our

lovely. staff food, accessible room, ev charging

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

the small swimming pool in the basement was a bonus & kids had a fab time

ception, bar and dining room)

room service breakfast was forgotten but soon rectified after speaking to reception and very tasty

staff couldn t do more for me on my arrival when i needed to make use of the ev charger

a lovely bar and gardens to have a drink before we left for the evening

parking is easy and free

it was also a shame the restaurant and bar were both closed during our stay - i don't believe this was mentioned on the website

th breakfast and dinner) was consistently excellent

breakfast was really good even though there was only room service but we enjoyed it

the sofa bed for kids was actually really comfortable

would have considered if there was a reasonably priced set menu during the evening including a kids menu, something to consider

would have been nice to keep the kids snacks and drinks in

room above the kitchen

come on a bottle of water for kids

quick which was great with the kids, hot and inexpensive

tv wasn't working well couldn't stream my phone wifi was working but not on the

we couldn't really sleep with kids

quick which was great with the kids, hot and inexpensive

the ev charging points came in handy and about 6-8 of them so plenty for all

nice comfortable rooms and excellent bar and restaurant

no 2 in the face the staff have been really friendly and the hotel brilliant food is good gym and pool great but booking the pool has been hard

buffet breakfast, and room service food was good too

amazing vibes great staff good facilities has gym and spa

it’s charm and history and period touches and it had ev charging points for customers

staff were excellent and very friendly food was exceptional free ev charging

great location, dog friendly, free ev charging, friendly and helpful staff.

ev charging point in car park - main reason for staying here! (it's a pod-point 7kw)

a lovely hotel with extra special touches like robes, snacks and drinks! great breakfast too.