has a lovely spot with a nice chimney

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

cheaper to buy breakfast in bar rather than restaurant (toast only)

restaurant was closed only the bar was open.

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

a more varied selection of food in bar and restaurant.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

well located. the breakfast was ok, not the best, but ok for the price

also, the breakfast was really bad: fruits and yogurt were in bad condictions and the bread was hard

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

a nice, clean room, a good breakfast

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

fantastic swimming pool

the rooms were nice and clean, the pool is great

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

very nice view from balcony, good bed and friendly staff. pool was also nice.

spacious rooms, friendly staff, nice pool, location close to hiking trails

lovely pool and garden area

peaceful, nice pool, close to mountains and town. good parking - free!

very well located for our purposes, very cheap, nice breakfast, i will come back.

breakfast

free parking, great breakfast, friendly staff, nice room

staff was super friendly, and the breakfast was awesome!

friendly staff, and accommodating my need for late check

gym was nice and clean

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

it was nice to have a gym in the building even tough it is very small

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

large space and private lift entry

bar and breakfast was excellent and staff very pleasant

a good bar fridge, good storage and cross ventilation

had the only suite which was lovely with a four poster bed and a spa bath

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

service at the bar was slow. someone had to be called to staff the bar.

had hoped for better gym/exercise facilities than what was provided

the spa didnt have space available and needs to be cozier and the breakfast was already closing the

hotel, very welcoming reception, the spa is excellent, the hotel itself is very beautiful, we enjoyed our stay, and would recommend it

very limited bar offerings, no restaurant so limited bar and room service. menu offered.

hotel has an ev charging point and is in the centre of the old town.

car parking was easy and there was an ev charger in the garage that u used for my tesla

) with 2 ev chargers, 1 of which a tesla destination charger

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

rooms were large and well appointed with mini bar and filter coffee machine

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

free , secure parking

nice hotel with a great bar restaurant

however on sunday the bar and restaurant are closed in the evening

no working wifi in the room

had a car rental so the free parking and location a few kilometres outside the downtown area was perfect

bar downstairs was very noisy at night, and the price of the room was quite steep for what it was

loads of parking in the actual hotel and close by

no public transport to segovia near hotel. bar at the first floor.

there was plenty of parking space, and there was a nice little bar/restaurant in the facility

staff is very supportive, and the rooms were super clean and every day we had room service

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

quiet area and free parking

large tv, bedroom heating, comfortable and large beds. free car parking.

free parking and car charge points near the cafeteria

good value for the money, fair for a one night stay in business travel, with free parking.

amazing room, stunning view, nice gym and helpful staff.

the spa was cool & the suite was exceptional

the staff are amazingly helpful and the room service is impeccable

wanted to have massage but the spa was closed

the only thing getting the rate down is the gym

location, close to my office swimming pool friendly staff

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

vid) it could be better maintained

gym and spa was not working which made us upset.

gym and pool was very good

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

nd the kids in particular) were very disappointed

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the room was spectacular, the pool and lounge area was perfection, the gym facilities and the overall hotel experience

cool rooftop bar too