pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

people, superb hospitality, great location, closed parking and the breakfast was very delicious

breakfast is good. cost needs review

beds comfortable, hot water, and ok wifi

other than the breakfast, every thing was perfect

facilities pool food location clean

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

hotel offers water, coffee, tea and laundry service

bar has a decent selection of liquors and cocktails, but don't expect too much and also is pretty

the front desk staff were excellent and spoke spanish and english the breakfast was amazing i've traveled all over the world this breakfast was the best i've ever seen

from breakfast to the special dinner, the crew was always open to help, thoughtful and present

wifi was good and there were convenient power outlets by the bed

swam in door warm pool with view of the premier outlet

it was a good clean room. they had free laundry service.!

wonderful clean room and great breakfast.

breakfast staff was very helpful and cheerful

the hot breakfast food had ham or bacon on it

the breakfast choices were very few and there could have been more

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

wifi non existent on 2nd floor

wifi didn't work sometimes, that's the only real dislike

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

the wifi reception was very poor in various rooms.

there is parking space with security

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

they had parking places and the gardens were nice

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

close to all the sites to see and they have room service that's very quick

location wifi

wifi

we could do an early check in as fortunately our room was ready

free wifi with good signal in the room

the breakfast could have been improved by more variety.

very nice historic building, early check in possible, spacious room

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

great staff. good size rooms. lovely garden and free ample parking.

the pool has a great view as the terrace bar

secure gated parking

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the pool is well kept

the pool and the room were a little bit cold.

big comfortable room, friendly staff,swimming pool

very clean, friendly staff, good food, my kids loved it!!

no chairs around the pool!

architecture, style, swiming pool, bar and excellent staff

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

pool setting was lovely but water cold

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

the rooftop pool with the view on the cholula pyramid is unmatched

itself

the rooftop pool is not really for swimming.

beautiful hotel and grounds, relaxing rooftop pool area

the pool open a bit late

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

i like the pool

amazing spa - try the massages, worth it

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

i like the swimming pool and the relaxing of the room.

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi password didn t work

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

wifi not so good.

the front desk staff not to helpful the room service bad

quiet. pool

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

the little kids park and the open outdoor space.

if you have kids, the pool is great and has warm water

my favorite part was the pool, the gardens and the view

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

the pool was not clean.

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

big room, easy fairly secure parking

having safe parking was a plus