chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

great value, good staff, safe, great little pool

very clean, friendly staff, good food, my kids loved it!!

it has a small playground for kids

the pool is well kept

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

breakfast was ok

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

the wifi reception was very poor in various rooms.

wifi non existent on 2nd floor

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

wifi didn't work sometimes, that's the only real dislike

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

wifi

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

parking area is very narrow, no well signaled and difficult to move

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

the location is very convenient, including free parking for hotel guests

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

calo). it has an own big parking.

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

the heated pool was enjoyable

swimming pool next to the room. too noisy

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

amazing spa - try the massages, worth it

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

pool setting was lovely but water cold

the pool and attention

great design around the hotel, pool, rooms

the pool was not crowded and although not large, was fine for swimming a few lengths

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

we didn t check out the pool, but the breakfast was delicious

beautiful hotel and grounds, relaxing rooftop pool area

the rooftop pool is not really for swimming.

itself

big room, easy fairly secure parking

having safe parking was a plus

very good parking. friendly staff. nice room. good privacy.

there is ample parking onsite

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

parking was supposedly included but its actually a reasonable 100mx per 24hr

secure gated parking

wifi worked well

very comfortable room , good swimming pool and very good food in restaurant

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

wifi

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

arrived staff was alright, the day after they were really really not nice, had problems with the wifi and their answer was

the front desk staff were excellent and spoke spanish and english the breakfast was amazing i've traveled all over the world this breakfast was the best i've ever seen

breakfast free parking perfect location to go outside the city and next to a outlett

good parking lot

the breakfast is really good, good location and very comfortable room!

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

the location was great. i did not have breakfast

the breakfast choices were very few and there could have been more

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

breakfast can imporove

i like the breakfast a-lot

breakfast

clean rooms, nice service, comfortable bed, good breakfast.

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

the breakfast was the same every day.

breakfast was ok

toilets with water logging, lockers were not working, most negetive answer from receptions, breakfast was very basic one bread per person, disappointed with overall

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

the ballet parking don t want to park your car, and then ask you for

only entrance to the hotel is up an elevator through the parking lot

food was cold when we ordered room service and almost all breakfast food was cold at the buffet

i liked the gym facilities and room service

valet parking, my daughter left a necklace on the bathroom sink and went out

parking is a bit tight but works out.

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very