the temperature of the pool is perfect

facility provided parking at no charge

they picked up our laundry at the laundry center down the street for us because they were going to close before we

amazing spa - try the massages, worth it

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

the pool was not clean.

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

beautiful hotel and grounds, relaxing rooftop pool area

pool is small, it is only for staying a little bit

we didn t check out the pool, but the breakfast was delicious

the pool open a bit late

rooftop pool nice as well

the pool and attention

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool is clean and the whole hotel has a great vibe

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

pool setting was lovely but water cold

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

big room, easy fairly secure parking

having safe parking was a plus

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

breakfast was ok

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

great location, very friendly staff, very good wifi connection

location wifi

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

wifi

great location, big rooms, secure parking, good beds

the location is very convenient, including free parking for hotel guests

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

hotel is very nice, well located to the sights. has a good secure parking lot.

parking area is very narrow, no well signaled and difficult to move

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

wifi didn't work sometimes, that's the only real dislike

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

wifi non existent on 2nd floor

the wifi reception was very poor in various rooms.

big comfortable room, friendly staff,swimming pool

the pool and the room were a little bit cold.

the pool is well kept

it has a small playground for kids

pool area was a bit dingy. no seating once you got out. both minor complaints.

free and secure parking available

the residence's garden is wonderful and the pool is really huge

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

great staff. good size rooms. lovely garden and free ample parking.

huge grounds, there is a park out back with beautiful landscaping and access to a big pool

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

breakfast can imporove

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

i like the breakfast a-lot

clean rooms, nice service, comfortable bed, good breakfast.

breakfast

i think the breakfast options for the buffet could be a bit better, but overall it was good.

room service and food was good

valet parking, my daughter left a necklace on the bathroom sink and went out

only entrance to the hotel is up an elevator through the parking lot

there s no shadow in the pool

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

the breakfast was the same every day.

toilets with water logging, lockers were not working, most negetive answer from receptions, breakfast was very basic one bread per person, disappointed with overall

the breakfast was delicious excellent very good the location is perfect

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

parking is a bit tight but works out.

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

the breakfast is top, the hotel is also really nice and very modern.

incredible breakfast, perfect location, excellent staff, big room.

very good breakfast confortable room

rooftop bar with a nice

great hotel, staff very friendly and supportive. great restaurant and breakfast was excellent.

maybe need to have a variety of breakfast

wonderful clean room and great breakfast.

the hot breakfast food had ham or bacon on it

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

the breakfast choices were very few and there could have been more

clean, relaxing, breakfast included although limited options.

was a heated pool and decent gym

free parking under the hotel

the breakfast was excellent. the quality of the products was great.

nice room. breakfast was fine. amazing view from the room!

pool is bigger than expected with warm water, so you can enjoy a swimming time even if it s cold

very good breakfast and the location was great

the breakfast buffet is great. nice clean rooms and very helpful staff.

clean, great continental breakfast included, could do a late checkout, i askedb for a room with a view towards the volcanoes

wifi, no ethernet cable at bussines center.

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the staff in the dining and bar where great !

location parking service in general dinner at the hotel restaurant

the pool, the temperature was so high!

breakfast free parking perfect location to go outside the city and next to a outlett

the bar staff were a+ the swimming pool was great

there is a kitchen with a fridge for guests to use

the attached restaurant served a good breakfast (included)

amazing breakfast, very helpful and friendly staff (carlos especially and mariana the manager), clean and

the location and breakfast was fabulous

there is a cafe next to the hotel, part of our stay included breakfast there and food was top notch, we actually also decided to have lunch there a few times

the spa services were fantastic