also first pool was heated

great pool and slide and gym

wifi not great

absolutely perfect for families, spotless clean friendly staff pool area fantastic for kids

kids upsolutly loved it and nice bonus was the football area,gym and entertainment

kids loved sylvia

- parking around is always

plenty of activities by the pool for the kids and adults by entertainment team

small gym full at 8am

breakfast buffet more than i expected, parking and location just great

sofa is not comfortable and kitchen facilities are minimal

pool area looks inviting

location great pool for swimming

spacious and clean ac was good cleaning pack left for arrival pool was very quiet and clean free parking available

kitchen needs scissors.

room service was late by over an hour twice - i had to chase as it had been forgotten

wifi was terrible evening entertainment very poor

staff, very clean apartment with pool views

we mooched an extra breakfast and lunch that day

music was too loud at night, no room service, daily cleaning was poor

good breakfast , we did prefer the open dining room but sadly had waiting list for tables most days

the rooms are large with kitchen families

positioned between playa blanca and marina rubicon so all of the shopping, restaurants and bars are within

the water in mini bar was so expensive at 3

sauna / wet room are currently unavailable for safety reasons - but jacuzzi's and gym are still available

parking is available on the street with plenty of space

parking area

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

new towels every day or so, nice pool, air conditioning, great beds

large gym was a bonus too

swimming pool was immaculate, food in bar smelt really nice but we didn’t go in there this time

the pool area is great, there is a playground for kids and the resort is few minutes walk away from marina

if gym was open.

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

spa was nice

very short staffed the wait at the bar or for service wasn t acceptable.

breakfast was good with huge selection of food, fresh juices and not bad coffee.

very good breakfast, helpful reception, premier suits have private pool with bar

full size beds, bath, balcony, room service is completed on the button each day

the heated pool could be warmer

this hotel was brilliant for fun with our toddler, lovely swimming pools and also baby and kids clubs and

room service, staff, cleanliness, facilities, view, pools, spa

good room service. staff is friendly.

room service was good

attentive, polite staff great food, especially in premium bar area

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful

provided nightly was excellent with some of the acts being the best we ve seen on any of our spanish holidays

you could use the hotel app at any time to order amenities to your room or get it cleaned the gym was great,

the pool area is beautiful and so relaxing, great food at the pool bar too

maybe a small bar area in reception or honesty bar or even alcohol in the mini bar

the pool was gorgeous

sun beds outside every room and plenty around the pool

particularly liked the fact that you could empty the mini bar to use as a fridge during the stay and the safe

and with plenty of parking available, i never had to worry about finding a place to park the rental car

the breakfast is something else

plus the staff/owner is super kind and the breakfast

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent

no sockets in kitchen area

still no wifi saw men strolling around but no sign of sorting it out

pool bar closed at 6 little early i thought

parking available

parking is superb

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the time it was still honouring past bookings so a lot of lillos in the pool,

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location

is a sophisticated and exclusive hotel for discerning adults of all ages

the breakfast was fab, great choice from fresh fruit to however you like your eggs

gym facilities a little limited and air conditioning in gym might have been better our room was

amazing pool and lounging areas, fantastic food and location is ideal

s very busy - so although beautiful it wasn t adults only - can be hard to relax with kids running around

staff were absolutely lovely, especially with the kids (3 & 8) and the whole place is absolutely spotless

service is 5star, the private beach, the infinity pool, the sun loungers all around the property taking in

the pool area was also fabulous, with lots of space making it very easy to socially distance

location, kids friendly, new

the staff were excellent, the breakfast superb and whole facilities super clean and lovely

more kitchen utensils in room.

no wifi in rooms and noise very early in morning mainly from kitchen

breakfast fab, cleaning of rooms was amazing, and staff were very friendly

the wifi doesnt work in the rooms only in common areas. it works brilliantly on the beach!!

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion

i would have liked a gym on site

the breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have

early check in/ late check out and all other requests w/o any problem

gym was small

gym please add more free weights

always sun beds available, no mad rush before breakfast to reserve

and helpful very clean good choice of food good varied entertainment nice atmosphere easy free parking great

but kids had no internet issues on their devices so not a big deal variety of drinks in evenings for

the small gym was ideal for me to use in the morning before breakfast

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

we discovered a quieter space down by kids club, with a little more space

the parasols in the pool area had holes in them and were ragged

pool area was lovely, great choice of pools to choose, nice gym also

great food, facilities and lovely staff from cleaners to reception to bar and restaurant

starts at 8, which in my opinion is a little late, especially when there are families with kids staying

staff were very helpful and friendly, the buffet breakfast had a great choice and was

room service sometimes too early in the morning

location, buffets were amazing with great selection, pool fab, lounging area fab, spa treatments amazing and

the snack bar and bar services were great, not much queuing and staff were always pleasant

wifi was the only downside very slow.

should ve given us buggy friendly room considering they knew we were coming with kids

it would be useful to have maybe a 3rd member of staff behind the counter at bar during the day

wifi was patchy but didn t come on holiday to watch netflix!

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out

well worth the value for money everything was perfect even down to the entertainers for the kids were amazing

joyce from the kids club was outstanding she was so good with the kids and my daughter really was so upset she

day & night activities for adults & kids were great fun

particularly liked the attached bar (not included) but freshly made

a welcome pack with details of how to call reception or order room service and also a menu for room service

and all the better as adults only

we also enjoyed dinner at their restaurant, room service breakfast on our terrace, delivered poolside lunch on

deal, with the actual breakfast beaing supplied by the barracuda bar downstairs, who also provide room service

room was very nice and clean but not too big it has a nice small pool in front of the beach nice restaurants

adults only

wifi is not good at all

decor was very outdated and could do with modernising. the wifi kept dropping out.

wifi very difficult to access

attention to details inside the facilities, the customer care from the staff and the breakfast were great

when asking for an ice bucket i was told it would be charged as room service unless i ask at the pool bar, i

beds, fabulous rooms really friendly hotel good entertainment spa fabulous and treatments great

very nice staff and impressive location and facilities. the spa is a must!

excellent customer service, good breakfast, excellent facilities (wellness spa was amazing)

nothing really. it should be pointed out more clearly that gym can be used out of opening hours.

we had also payed for a late check out adding 2 hours onto our stay

the rooms are located around the pool and all a good size with modern facilities

nice pool and bar area

bed, layout of the bar and compactness of the hotel

clean and safe pool and gym

it’s unfortunate that guests cannot make use of the kitchen or fridge.

they have a “all inclusive” approach, so the kitchen and fridge are not be used bt guests

not use the fridge or kitchen pillows were very thin and uncomfortable mattress was very hard music played in

for 20 euros a day, and they have a private chef that coocks all the meals and cleans all the kitchen and the

of the meals, but people who did looked happy ud83dude0a i had to work 2 days (8hs per day) and wifi connection

the breakfast was excellent and dinner was varied and very tasty

- for a hotel like this, i would have expected a better spa - no heated swimming pool

were disappointed about the breakfast as it was breakfast specially prepared for english and german people, with

we loved the view from the infinity pool

bar staff great and entertainment (gino) so much fun

the hotel has great amenities, including two pools and on-site parking, which made things really convenient

- right next to a nice long beach (could be too remote if you don't have a car) - private parking - good service

pool bar staff so helpful too

of the staff are great ,cheerful and willing to assist with any request,the food selection both breakfast and

pool bar is very good

early check in and rooms were clean. very pleasant staff.

lots of adults and kids entertainment/activities - good selection of food/buffet(child friendly) and authentic

drinks were lovely and the bar staff always on hand to whisk up something special

laundry service is tooooo expensive

remote and tranquile, lot s of parking space, and 5 mins to corrallejo

we arrived quite late but there was a lovely little bar 1 minute down the road for a late drink and olives

the room faced over the courtyard and was very quiet. the breakfast was a lovely buffet.

good hotel for the price - wifi really good with a great location.

breakfast and dinner could be better

like view from hotel very close to the beach, sea, hotel was clean, breakfast very good,staff very friendly

the kitchen could do with a few more utensils such as a properly sharp knife and a sieve, and a few

well equipped kitchen

the wifi worked really well and it even had laundry facilities

weird smell in kitchen they couldnt smell

the bed was comfortable, apartments was clean, wifi was very

great hotel and amazing breakfast

the beddings, the wall art, the local gofio and orange sweets for breakfast casa de las flores is an oasis

the breakfast was excellent.

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share

the service was the best and the room (suite with the pool) as well

other rooms, worn out towels need replacing, twin beds need replacing should be double option in adults only,

the position is great and we met all the old local bar and restaurant staff at various places nearby whom we

staff were very friendly & efficient, pool facilities excellent

staff team, cleanliness, adults only, quiet, pool, the view and wall to wall sunshine

the breakfast was excellent