only downside was the other guests use of balls and missiles in the pool where i was with grandchildren

we didn’t have kids but looked to be lots to do for them

once wifi code was entered, it stayed all the time we were on site

breakfast was good as was the rest of the food

we didn t have kids but looked to be lots to do for them

i had to ask at the pool bar for cold milk

the pool had plenty of sunbeds but my only niggle was rubbish left in the floor even though you could

at breakfast - the scrambled egg was not good and the bacon was undercooked.

great fitness room and jacuzzi

was perfect size and never any issues getting beds, plenty to do for children with kids activities, pool tables, ping pong, cleanliness of the rooms was very high and the staff were

i used the spa and it was great

gym lacks proper equipment for such a big resort although i'm probably biased on this considering

the fact that children and families were well looked after in their own dedicated pool area and restaurant gluten-free and lactose free food was available for

we didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

there was a nice pool area for adults only which is a bonus if you haven’t got kids with you.

room & view, super friendly staff, impeccable service, great food at the restaurant, quality of spa treatments

the staff ,the food ,the pool absolutely amazing best place in lanzarote

early check in/ late check out and all other requests w/o any problem

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

the quality of the sausage on the breakfast

the pool bar closed early as we would have loved to have spent some evenings there instead of going

although it says, dont reserve sun loungers, everyone did, so pool area filled up quickly.

i took part in two yoga classes in a studio in the hotel gym

relaxed breakfast buffet with the best coffee we have ever had at a hotel breakfast

the room and gym and facilities

the gym was only communal gym in the complex across the road with other local residents

very busy - so although beautiful it wasn’t adults only - can be hard to relax with kids running around

breakfast was fantastic

the pool area was also fabulous, with lots of space making it very easy to socially distance

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

room service food options

the only thing missing is parking

evening room service menu not great but so many options close by

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location in puerto del carmen and

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll cook you

plus the staff/owner is super kind and the breakfast

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly chat

a real highlight is the beautiful garden to relax in and pool and the terrace on which breakfast is served

the breakfast is something else

the pool area was busy but managed to find loungers whenever we needed one at various times of the day,

the food was excellent, the swimming pools are very good.

we had preferred club rooms which gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit

breakfast was also fabulous with a great variety, including gluten free section

-we ordered room service that never arrived and all we got the next day from the reception was

variety of breakfast

didn’t use the restaurant but the buffet breakfast looked really good

type hotel but very clean with bar & small outside terrace

excellent location, breakfast, staff

we arrived quite late but there was a lovely little bar 1 minute down the road for a late drink and olives

the wifi worked really well and it even had laundry facilities

parking area

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking is available on the street with plenty of space

great location, lovely clean hotel with friendly staff. wish the gym had air con though

the gym is ok, but the wall is

pool area and view

changing rooms in the gym out date

heated 29c outdoor pool

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share experiences with other guests

the breakfast is an experience and we fully recommend it

to detail in the hotel and at breakfast

the service was the best and the room (suite with the pool) as well

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

there is a gorgeous spa and there’s a well equipped gym as well

location, breakfast and dinner were fabulous

spa average, gym small

presume monzie is restaurant & bar manager as she was always there and simply lovely to everyone and like wise staff under her

service, professionalism, friendliness and the gym was exceptional

also first pool was heated

entertainment in the evenings so the hotel bar was empty

gymnasium needs more equipment and heavier weights

food was good. close to the beach and nice pools with pool bar.

well equipped for self catering spotless clean with great pool areas pool bar staff were all

buffet dinner and breakfast superb

nice gym, small but good

breakfast was the best i’ve had on any holiday

we also enjoyed the pool, the bar at the pool and entertainments

gym was small and basic and wifi is a bit hit and miss

the pool is perfect, we used the heated pool with plenty of sunbeds

disappoint, staff were unbelievable, reception, guest relations, cleaners and the most amazing bar

the water in mini bar was so expensive at 3

after breakfast there did not seem to be any bar facilities even for a coffee

kids club great- my daughter asked to go

main adults restaurant, free 2l water in the room daily, breakfast was great and the pool snack bar was good enough too

the pool s bar close very early

the location, the pools, the spa, the two different areas for families and adults only.

the adults only pool and bar very relaxing and a great cheese and ham toastie with a beer at lunch time

executive area was poor was not luxurious, breakfast wasnt great, the cups were chipped and some morning therd was missing cutlery , the coffe

the rooftop sun deck and pool are very relaxing and great bar

the wifi was perfect and the ac was working well

room was very nice and clean but not too big it has a nice small pool in front of the beach nice restaurants around easy to walk

after unpacking we made our way up onto the roof terrace where we found to our pleasure the pool was heated and it was very quiet and peaceful

location, adults only, roof pool.

loved the gym

i had some treatments at the spa which were amazing and chance to dine in the krystal restaurant one evening, both worth trying

i enjoyed the spa facilities also

the pool is warm and there is a small gym should you feel the need

the dinner and breakfast buffets had lots of choice and the dining room and outside terrace were lovely

breakfast fantastic and the pool was lovely

beds, fabulous rooms really friendly hotel good entertainment spa fabulous and treatments great

pool leisure classes spa staff fab food

breakfast was like in 5 star hotel

loved the fact that could use gym early as necessary

we had breakfast in the hotel, it was great, lots of choice, cold and hot every day, waiter serving coffee

the bar which was normally empty when no entertainment was very busy, but we didn't enjoy the singer as

absolutely fantastic hotel, really lovely staff, very quiet around the pool, plenty of beds

loved the location. the pool area was great . breakfast was the best part

no music at pool

kids, gourmet people, and everybody will like it

all foods during the breakfast, lunch and dinner were very taste

location - the beach and beach is amazing. helpful and lovely staff. early check in.

(sunny rooms are poolside)

selection and variety of foods for breakfast

wasn't any wi-fi for the whole week but i was able to use wifi across the road at the h10 suites

also it was adults only so the pool area was really chilled out

wifi is free all around the hotel but you need to pay for using the safe in the room

bed very comfy, breakfast was fab

i couldn t connect to wifi the entire stay. not a big issue, the only negative point i have.