was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

like view from hotel very close to the beach, sea, hotel was clean, breakfast very good,staff very friendly

breakfast and dinner could be better

excellent location, breakfast, staff

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

it was well equiped (full equiped kitchen, washing maschine and coffee maker) and very nicely furnished

well equipped kitchen

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

it was so spacious with contemporary decor and all the kitchen and bathroom accessories we needed and more

couldn't connect to the wifi straight away but a quick phone call was easy and swiftly dealt with

on the day before we were due to leave i finally saw a manager who said the wifi could only be fixed when the

joyce from the kids club was outstanding she was so good with the kids and my daughter really was so upset she

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out

free parking

available all day for all inclusive customers including breakfast, lunch, snacks, dinner, pool bar and

another positive aspect is the large free parking area directly in front of the hotel

room, pools,restaurants,parking,air conditioning

property has great facilities, friendly staff and the deals in the spa for couples were

the gym was small and poorly equipped

inclusive bar stops at 11pm

staff were very helpful and friendly, the buffet breakfast had a great choice and was

no room service

welcome was brilliant so very helpful at reception, and staff all around the hotel poolside bar and restaurant

quite and comfortable room, wifi is good, free parking, breakfast is nice, nice pool with stunning palm tree

quite and comfortable room, wifi is good, free parking, breakfast is nice, nice pool with stunning palm tree

lots of variety for breakfast & dinner-the best

out day facilities spoilt a very good holiday basically a none private red hot shower room in gym by

missed more options at the snack bar (olives, peanuts ) the internet connection wasn't that

accomadation is desperately in need of updating wifi 7 / day parking is a big problem

gym terrible, mostly of outdated and broken of equipment

the adults only

the pool and gym area are kept clean, the food is lovely, the staff are helpful and always smiling, the rooms

there is a gorgeous spa and there s a well equipped gym as well

the only hotel in lanzarote with infinity pool and jacuzzi in hotel room or balcony

tub not cleaned during room service unless specifically requested

there was no bar area not to much of a problem as we brought our own.

staff were very friendly & efficient, pool facilities excellent

plenty of parking space both in front and behind the property

i was self catering but breakfast looked quite busy yet the pool area overlooking the sea was never

wifi was very poor

pool and sea view , clean comfortable well equipped apartment with a secluded balcony that got all

adequate wifi

the heated outdoor pool is one of the best heatwise that i have ever come across ,especially in january

staff members were exceptional throughout the hotel, from reception to kids club, restaurant and bar to cleaning

balcony with laundry dryer, we just brought our laundry pins

the staff at breakfast, lunch and dinner were very friendly and on top of everything great staff

coffe.worst ever( only good from a bar when u order)

breakfast was good as was the rest of the food

the small gym was ideal for me to use in the morning before breakfast

when i went for breakfast i got told that it was not open yet and they told me to go to the bar and i could

pool towels free

but kids had no internet issues on their devices so not a big deal variety of drinks in evenings for

wifi was not available in room! it was available at reception, but not worked well (too slow).

having to pay 6 euros a day for wifi

plenty to do at this hotel with large pool, jacuzzi, sauna and gym

25m heated swimming pool is superb

the whole site was kept clean and tidy throughout our stay. the gym was well equipped

kids club very good, lovely staff, my youngest went by choice nearly every day of our holiday

had a great time, l would have liked a small bar you could sit at the counter for a few pints, but not an issue

accommodation perfect for what i was looking for, reasonable priced drinks in both the pool bar and evening bar

breakfast

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many

the quality of the sausage on the breakfast

- small criticism however there was no evening entertainment or even a residents bar that we could visit for

the breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

the service was the best and the room (suite with the pool) as well

although it is a busy town, parking was surprisingly easy as well and it s central location on the island

the breakfast is an experience and we fully recommend it

one of the kids slept in our bed for the whole week as the other room was seperate

size of rooms with balcony staff excellent pool bar lovely

went half board, dinner and breakfast were really good

the layout of the kitchenette is not good as you could seriously hurt your head

more kitchen utensils in room.

grumpy pool attendant when i collected our towels one day but all got resolved

most of the bar staff. they need to learn to smile and be friendly.

spa was an issue for me

the pool area was also fabulous, with lots of space making it very easy to socially distance

staff were absolutely lovely, especially with the kids (3 & 8) and the whole place is absolutely spotless

amazing pool and lounging areas, fantastic food and location is ideal

was located close to cocktail bar and was a little noisy at night to sleep

nice pool area - sundeck one floor above pool area very quiet and relaxing.

staff helped us with parking and upgraded us to a lovely pool view suite

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the time it was still honouring past bookings so a lot of lillos in the pool,

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning

the location was very convenient, close to a grocery store and restaurants, with parking available

wifi was only working

bar/restaurants just a minutes walk with a shop nearby, very warm welcome from the staff, pool area was lovely

parking very hit and miss. small apartments and way overpriced.

it was good to chill out overlooking the sea with the option to cool off in the pool without all the usual

the breakfast provided was stunning and dinner was out of this world, all made on site and marco

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool

a real highlight is the beautiful garden to relax in and pool and the terrace on which breakfast is served

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking

the pool area is beautiful and so relaxing, great food at the pool bar too

the pool area is beautiful and so relaxing, great food at the pool bar too

there is also a small gym you can use whilst looking out over the sea

obvious where the bar was and there are no drinks on display they were all hidden where breakfast is served and

a lovely pool bar alongside the restaurant, where a delicious breakfast was served, with plenty of choice of

attentive, polite staff great food, especially in premium bar area

little hit and miss with food at lunchtime and with room service, but that could be due to the menu being online

the wifi on the pool areas is unreachable.

location & views, short cliff side walk to the marina which had lots of restaurants & bars to choose from

room service was amazing and the facilities in our room were great

parking area

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

poor wifi connection.

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

location and friendly staff, nice pool and plenty of parking.

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is

more cooking equipment in the kitchen and bigger plates and bowls.

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is

not enough kitchen utensils

friendly and accommodating to my requests to have rooms next to each other and over looking the pool for the

the pool area was spotless and super relaxed with plenty of sun beds

pool area immaculate and really attractive

beautiful pool area and fantastic that we never had problems with getting a sun lounger

teens area and gym needs to be renovated. no ac in the gym...

pool towels available with a 20 refundable deposit and plenty of books in the bar area do you can travel

easy to drive to and parking available

kids loved sylvia

perfect for staying with kids

but the evening buffet selections were mixed and could definitely do with a couple of dedicated kids options

great pool and slide and gym

we liked the pools and being around other children for our kids to play with.

the waiter on the poolside bar went above and beyond for all the guests, he is a credit to the hotel

bad wifi signal

well equipped for self catering spotless clean with great pool areas pool bar staff were all

we mooched an extra breakfast and lunch that day

wifi excellent

no towels in spa. couldn t find showers and spa guy not helpful. needed a good clean

breakfast a little unorganised (lots of people piling in at the same time) some inconsistency in

small gym but easy access

kids have their own pool, play area so we spent our time at the beautiful, sea water, lower pool

spa treatments were really relaxing

kids club and mini disco went down a treat

the water in mini bar was so expensive at 3

room area with patio, and a generous bathroom with both a tub and a separate shower; a small kitchenette was

- enough choice of food and drink in the main adults restaurant, free 2l water in the room daily, breakfast was

food, lovely suites, very hard working staff, great drinks, beautiful pool area, kids club looked great

thalasso spa lovely and nice pool

adults only pool very small and cramped so we ended up using the larger main pool during our stay

went all inclusive - enough choice of food and drink in the main adults restaurant, free 2l water in the room

is why this is more of a 4 star than a 5 star resort), especially the basketball court and mini golf playground

the gym was quiet, well-equipped, and had convenient opening hours

staff members were helpful and friendly, the hotel was beautiful with amazing scenery and the breakfast was

room service, staff, cleanliness, facilities, view, pools, spa

good room service. staff is friendly.