extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

great breakfast

cabins, great staff, lovely lake settings, delicious breakfast, and they offered a paid service to drive us to the belize border for a very reasonable

the breakfast was great, and it was an added bonus to have use of the fridge

good breakfast was also included, nice kitchen facilities and very friendly staff

amazing location right on the lake, lovely staff, great breakfast.

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with a host

we ate out 2/3 nights

min taxi each way to other restaurants) because between breakfast, lunch & dinner we had eaten everything available

you pay a lot for a room and it doesn t even include breakfast

also, including a basic breakfast in the room tariff would be much appreciated

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

the food options were delicious, including the complementary breakfast

i recommend reserving a table by the lagoon bar for dinner

the bar the bartender gave me a glass of wine that was 1000 pesos and never told me this before he

like breakfast opens shortly after 8am and free yoga was at 9am but you may need to rush to catch both

secure parking, a small swimming pool, nice yard and quiet location

check in was excellent, easy to find close to our destination tomorrow. the pool was refreshing,

cheap place to stay, very friendly and helpful staff, nice pool area, shower had hot water.

only bad part was that the pool wasn't in service

dirty, unkept, filthy swimming pool.

the receptionists and breakfast attendant went above and beyond to make sure that we had everything that we needed and

it was spectacular and so close to home. friendly staff, excellent breakfast!

does not have phone to.comunicate to the reception, does not include breakfast

seclusion from town and the privacy of the pool area

the hotel is tucked away on beautiful grounds with wildlife, a church, pool, jacuzzi, and many other amenities

breakfast was good

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so we had to leave

i especially liked the breakfast coupon and the casino

breakfast was inconsistent - staff had different answers on different days.

i especially liked the breakfast coupon and the casino

they have no pool and access to the lagoon is hard since there are no stairs to get in and out and the dock is

view from the pool

the swimming pool was fantastic and access to lake bacalar was easy

we were told that the hotel was full during our stay and we always had the pool to ourselves, were well attended to, etc

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

before we even arrived

restaurant and bar have good food/drink offerings and friendly service

a beautiful ponton and terrace to enjoy the voew, a swim or kayak on the laguna, a very friendly bar and restaurant staff, beautiful rooms, and amazing food the location is great if you have a car

had a private pool room but we couldn t use our private pool because the water is cold and the filtering was

food & drinks at the bar / restaurant were great

rooms, very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a

only thing i didn't really like about this place is that they open up the pool and facilities for day use so you get a number of people coming to use the hotel but who

service at the bar and sunbeds is great as well

the bar serves lovely cocktails and food with a great view of the lagoon

very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a swimming pool

location is fantastic the sun decks the infinity pool the garden is magnificent

parking a bit limited outside the hotel, but a large secure parking opposite

only netflix showing on tv

the lagoon/pool area is really comfy and with a beautiful view

case you would like to see the news etc), the pool was often full of leaves

breakfast was very good, wifi was only available in the

i had read some negative reviews about the wifi but it worked just fine, maybe because we were in the room next to reception

toward the back parking so no issue there) was a little rude

beautiful location with a wonderful breakfast to start the day

the location the staff and the breakfast was great the room was amazing in front of the lagoon.

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check in so they could rest

the next days the restaurant and bar just closed, probably because of not so nice weather

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

there was a restaurant and bar with very nice food and drink

the included breakfast was delicious. and being able to swim in the lake from the hotel.

beautiful location, kind staff and excellent free breakfast

breakfast is included and enjoyed in raiz, the hotel’s restaurant

nice breakfast but not varient enough

there are two options for breakfast- one is free and one you have to pay for

clean and big rooms and a nice pool

pool wasn’t full to where the water line didn’t reach clean out baskets

and the water of the pool was cold

the pool was small but perfect for what we needed

beautiful swimming pool. available kitchen and coffee. cozy rooms.

nice pool, good breakfast, quiet area.

the kids loved the pool and the pancakes

huge bed, warm showers, nice pool, ac and it’s not too far a walk from the center

service from the staff, the cleanliness and the overall facilities in cluding the pool, the fridge in the lobby and the coffee in the morning were all great

it gave us a clean bed to sleep in, a pool for the kids to play in, and walking distance to the water

we enjoyed the use of the kitchen and outdoor patio space to eat breakfast on

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can use + drinking water - sitting area in front of the

the kitchen has everything you need and free water was provided

clean room, very comfortable bed, common terrace and spacious and well equipped kitchen

comfortable beds and rooms, we loved having use of the kitchen

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip to ruins

breakfast is amazing

the pool and bar area is great

great pool area, friendly staff, fantastic food. i would recommend this place to anyone.

we are defenetely not usual “spa users” but as soon as we came in the patio we felt a great feeling

the staff is super, the bar is great and the restaurant is amazing

it has a tv and fridge and a lovely outside area where you could use the pool and have breakfast

garden with the pool, amazing beds and large rooms

it is a fantastic space with a balcony, pool, garden, incredibly comfortable bed, fridge and excellent wifi

although the pool was cleaned one day during our stay the water was cloudier by the next day so we did not feel

clean, pretty big room, sitting outside, pool and we really appreciated small fridge and coffee machine

wifi is weak

nice spacious room, very clean, comfy bed and nice pool area

and informative staff, really comfy bed, great little pool area and well located in town

friendly staff, spacious room, clean, nice pool area to rest

is not a stove / hob or toaster in the kitchen

gardens, comfortable beds and great breakfast options

they didn’t clean my room once we slept there. the pool was too cold!

the breakfast is not too varied but of a very high quality (the quesadillas are delicious)

kids enjoyed the clean pool and rich breakfast

kids enjoyed the clean pool and rich breakfast

really beautiful hotel with thoughtfully designed rooms and a stunning pool area

the breakfast was amazing, and we also had dinner at the restaurant and loved it

i loved staying there for a couple reasons: only a handful of rooms, adults only, a focus on tranquility, exceptionally nice & helpful staff

wished for: clean room, spacious bed with very comfortable mattress, good breakfast and a nice pool to swim in

the amenities are new and very nice, the pool is beautiful and the room was quiet and peaceful

while you are there i also highly recommmend there breakfast

the room and breakfast are very nice!

the hotel itself is beautifully designed, with a relaxing vibe, a lovely pool, and cozy sitting areas that make you want to just stay and unwind

lovely and helpfull staff, good breakfast, good location and lovely decoration

breakfast was great as well and there was 24/7 access to water for hotel guests

we had a fantastic room (got an upgrade), breakfast was superb and the pool-area is very nice and cosy

the internet was fast and reliable in general and the pool/ bar area was a great hangout during the heat of the day

i hope the bar will be open soon

i also got a massage at the spa downstairs, which was very nice and prices were competitive with some of the other places in

very clean great pool great service and staff good location great breakfast

wish the included breakfast had a bit more options ; especially for someone gluten free like me, as nothing was

the pool was heated ud83dude04 in the morning, it can be a little noisy in the room with cars passing

considering our experience at casa hormiga, i wouldn't book it here unless it's for the spiritual/spa experience, which seems to be their specialty

room service - meals provided by the la playita restaurant for reasonable prices

staff was very friendly and cocktails in the bar were great