we were given a complimentary breakfast and late check out as a way of apology which was not expected but very gratefully received

there was ample parking too

collect your take away evening room service from reception

breakfast was lovely

excellent in all respects. staff very friendly and courteous. good choice on the breakfast menu.

of staff looked like school kids and didn't have a clue what they were doing

rooms and lovely staff bar next door is a bit pricey not sure if this was actually part of the hotel though

smell was fantastic throughout and the room was clean with good facilities, the bar lady/waitress was really nice and very accommodating along with the kitchen

lovely quirky accommodation with a lovely bar & restaurant on site

comfy bed, let us have late check out for free

it was clean, lovely room with a cool walk-in shower, lovely bar downstairs and fun, friendly and brilliant staff who took time to look after me

food in the stag restaurant was excellent and good variety of menu options for dinner, lunch and breakfast

the restaurant and bar areas have a great vibe with people coming and going

bar well stocked and very friendly staff

was an event happening in the bar on our arrival of which we thought would have finished by the time we settled in and went to

luckily we had drinks in the bar instead

perfect right from checking in to room service 10/10

we regularly use this hotel because of the location, gym and general comfort.

another customer entertaining his female friend from the other end of the hallway when there was kids along the corridor

very nice room. good food. straightforward ev charging.

no flannel or bar soap in the bathroom.

the location, facilities, cleanliness of the room, the parking, the bar was reasonably priced, the staff were friendly and the breakfast was amazing

there was also a lounge with 2 sofas and tv which i wasn't expecting but was amazing with 2 kids

food was lovely both evening meal and breakfast

breakfast choice was exceptionally good to suit all needs

this is only a minor downside though and kids found it fun to go through all the doors

wifi strength was decent

the wifi,,,i needed to work in the evening and it was just awful

reception & bar staff helpful, cheerful and efficient.

free wifi and a fabulous good size tv on the wall which is a bonus

free wifi

very friendly staff and lovely vibe in the bar snd a really lovely dinner

ideal location for us. very welcoming staff. lovely cosy bar area, excellent food.

the rooms are lovely and there is a rustic bar and restaurant with a nice feel to

super dog friendly, clean, great bar with fab staff! good bar food menu! great value for money!

friendly staff and cute bar and

to the car park could be improved, and as i said earlier car parking is a bit difficult getting the apps to work properly

location. friendly staff. ease of parking and checking in and out.

tv and wifi don't work

room was very dusty, smelt of damp, beds were very springy and couldn t connect to wifi at all

hotel is right in the heart of the town, the only thing to improve the experience is car parking, it is a nightmare getting apps to work properly

an arch and within room was divided into 2 parts making it look like 2 bedroom which was ideal as kids were not in your face

i was over looking the lorry park who kept there engines running most of the

kids loved the nice, clean environment

king bed with pullover bed additional kids bed and a cot neat and clean

twin beds were in a second alcove part of the room which made putting the kids to bed easier as we could darken that part of the room easily

wifi password didn't work but i never asked so i could have been using the wrong one

the hotel is right next to sherwood forest and there s loads of parking

the noise from the bar below up until about 11.30.

plenty parking

we had a meal in bar on our first night food was really nice again lots of choice could not have been better

acces - so perfect for us as we were at a wedding at the rufford mill, also availiabilty for an early check in which helped massively

the food was very good plus the breakfast was to much for me but well cooked

was comfortable, breakfast and dinner were very good

bar and restaurant good value

the staff, the location, the rooms, great parking

breakfast was lovely and the staff were

excellent choice for breakfast, top quality produce

plenty of options for breakfast too

included breakfast was delicious

the rooms are amazing, the meals in the evening were super delicious and the breakfast was up there with the best too

a bit outdated, could here cars on the motorway nearby, the spa bath did not work just made a noise, extractor fan really loud, shower tap really stiff

was lovely and loved the spa bath after a hard day

it was clean bar an empty forgotten vodka bottle in the bathroom cabinet

spa bath that didn’t work, cigarette burns in bath, radiator would not turn off in bathroom so

it was quiet and not too busy. beds were comfortable. kids felt safe.

excellent breakfast and dinner

warm and friendly welcome very clean cosy lounge bar adjacent

we had dinner in the red lion next door which was lovely and had a nice bar area

location was amazing lovely views.. breakfast was sensational with lots of choice on the menu

ev charging point

i had no time to use the gym anyway, but there wasn't much to this one ud83eudd2d

*free wifi

we were staying with our two young kids and asked for anything extra extra blanket and were told there is no blankets

there was a problem with the wifi strength which o needed for a video conference

good location, nice bar and

excellent staff who were very helpful. superb leisure club with pool,gym,sauna and spa pool.

the pool is so warm and wonderful for small kids. really nice facilities.

was not working today because we payed for late book out so we could have extra time in the spa but the jacuzzi was not

room and shower in the pool and gym area

daughter and grandson loved the swimming pool - available all day and well used by families and by us, when we arrived, before we set off

complimentary ev charging. spotlessly clean. very spacious room.

wifi not working

location, great breakfast with lots of choice, comfortable beds, plenty of parking, good wifi and most of the staff were friendly and efficient

we chose a bar meal with room service

comfortable seating areas around hotel and ample parking

they enjoyed the toys in the bar area and breakfast was very child friendly

there was enough space for our kids to play without feeling cramped, and the overall cleanliness and attention to detail left us

the breakfast, free kids dinner, pool area, and that the rooms were quite large

the 24 hour room service & the option of having breakfast delivered to our room was fantastic

comfortable rooms room service available which is great

great atmosphere in the restaurant/ bar sometimes busy on thursday quiz nights but definitely a place i would

i'm sorry to write but the bar when ording was not the best experience!!

met such friendly accommodating staff, from housekeeping to bar staff and front of house

bar was very busy with only 3 staff who were rushed off their feet

loved the bar and the restaurant and food was good and great value for money

really enjoyed the pool too

we was able to have a take away one night and take it to our rooms and room service kindly brought us plates and knives

nice spacious room and pool and spa

lots of parking, good stocked bar

pool was too cold for our liking even other people there agreed

wifi in the rooms is a little weak but otherwise it was great!

rooms nice and clean, bar was really nice lots of funny signs and games to play

i had a late pint in the bar which was very busy even approaching midnight

knew that before we booked from the reviews but then the guests & i think it was staff delivering room service at 6am woke us up talking extremely loud along the hallway

i asked for it, the free wifi code was not provided

had a gym and rooms had lovely comfy beds

gym didn't have any free weights

bit cold in ln the bar but it was exceptional cold outside

it has a small cardio gym

bar staff also very friendly and efficient

in form to enter the swimming gym and sauna think that was too much and breakfast and dinner wasn't including when i made my

the hotel also had a lovely spa area with a lovely steam room and pool

room was good for the family. pleasant bar / cafe area. pool was great for the kids too.

love your jelly beans but everyone i bought was out of date in the bar said april 2020 sell by date but got one in date and loving

someone to check out the breakfast at the grand hotel in leeds- exceptional start to the day

room service was inadequate

lovely location beautiful grounds great breakfast choice staff helpful and friendly

the hotel was dog friendly, could even take him to the bar for dinner

great location ,very good buffet breakfast and spotlessly clean rooms

they should definitely expand their room service menu to include the unique traditional dishes of england, such as english breakfast,

breakfast options were not great and too expensive

we also needed an early check in and the hotel did that too

there were some board games available in the cafe, the kids enjoyed that in the evenings and during the day while waiting for others in our group to get

a coeliac and a vegetarian, so although the price for breakfast was very good, i would have loved to see more i could eat (fewer wheat-based things like

we were able to have a early check in for an additional £10 which we

thank you to the staff for getting an ice vehicle moved out of one of the two ev charging spots to allow me to charge my car

kids loved their bunk bed though

the breakfast was very nice, kids loved it loved the cosy rooms.

breakfast was basic but plentiful, and beds were comfortable

like a decent cooked breakfast but they only offer continental

didn t use the pool as was cut short on leaving day for us, but looked beautiful

beautiful well decorated room. spa facilities were excellent.

wifi was really strong

people using the gym park in the disabled spaces

breakfast, pool, gym, spa.

loved the swimming pool and spa

the rooms were to a good standard and bar areas very comfortable

was a good all round choice - if i had to say anything negative it was the spa - swimming pool

could've used more toilet roll and tissues than we had and there could be better signage for the pool as we had issues remembering the codes and finding the lockers, and the lockers for the hotel

think the spa needs more attention and care to it as it was quite messy by the pool / chairs was everywhere

early check in provided

official check in time and despite there being rooms available we were told we could only have an early check in if we were prepared to pay an extra £20

swift early check in

for late check out but didn’t expect to hear the cleaner banging about in the next room

explained everything really well and helped me arrange my late check out

lovely clean bar & restaurant with good quality

my visitors are able to use their safe and secure bar

with a group of kids running races up and down the corridor until midnight, then drunken groups coming back to

friendly staff from reception to bar staff early check in appreciated, especially when the hotel was busy with a wedding and arctic monkeys

great property, good breakfast, nice staff, great cocktails

couldn't see any wifi instructions in my room, nor was i offered any at the front desk when i arrived

he's not happy kids are having a bath and coming out to a cold room

from the hotel is great, except for the wifi connnection, which was very poor

gym could of been better

room service

very poor wifi!! it was really disappointing for such a nice hotel.

we opted out of room service and instead received 10 vouchers for the bar, a fair exchange for making our own bed

outside room with kids talking all night

we were traveling with two kids, and the hotel offered a comfortable and clean stay that mostly met our needs

gym not available

the breakfast set us up for the day and was good for the kids to

lovely hotel great staff super breakfast

the bar staff were really friendly and helpful and the room was clean and tidy with no noise from the

the staff was very helpful and polite very clean and the bar was great

staff on bar were the friendliest people we’ve met staying away for a weekend with and their selection of

even though there was a bar downstairs we couldn't hear any noise from our room

with a bar downstairs and a road outside we expected some noise but even at the weekend the room was very

the restaurant and bar are very tastefully decorated as are the rooms

the bar area had a great range of draught beer

drinks at the bar weren’t overpriced like many hotels seem to be

great bar and eating area and managed to eat breakfast in the garden which was a nice plus

beautiful building, lovely staff, very comfortable rooms and lovely bar with great food

allowed early check in so we could get ready for a

nice food/breakfast/room service

not flexible about early check in

and friendly and helped with carrying bags as well as supporting my personal preference of room service throughout my stay due to being clinically extremely vulnerable to covid-19

good wifi

for internet or

hotel was really easy to find and had plenty of parking spaces

wifi is awful and you have to keep reconnecting after a couple minutes and no phone signal in the

we stop here regularly, great hotel, nice lounge bar area & decent food.

the bar is lovely and comfortable

rooms are convenient enough for a standard nights sleep and staff were helpful in sorting an early check in; also a comfy bed

great lounge bar with entertainment at night

got into the bar we had lewis and ian,sharron and jodie all the bar team were amazing

nice staff on reception ,in the bar and the ladies that serve me breakfast were the best,10/10 ,lovely people

the bar facilities were a bonus for when we returned from a festival