wifi non existent on the second floor

lovely room, great bar downstairs really friendly staff. great value for money.

even though there was a bar downstairs we couldn't hear any noise from our room

the bar was excellent

the bar is really nice, very friendly and laid back

the breakfast set us up for the day and was good for the kids to

was very uncomfortable, it seems it has passed its time, felt every spring and bump, even for the kids it was

also we didn t see any gym and/or pool

wish the gym had more space

and roomy sofa bed for kids

a peaceful very comfortable stay in a great setting, good gym, and food. can't ask for much more

only thing was the man running the bar when we got back from concert was really miserable and not very friendly

fast wifi in room

the lobby was cozy and there was even a gym on the lower ground floor

the gym equipment was also adequate and breakfast was filling

official check in time and despite there being rooms available we were told we could only have an early check

explained everything really well and helped me arrange my late check out

for late check out but didn’t expect to hear the cleaner banging about in the next room

paid an extra 10 pounds for late check out at 1pm witch was useful as i went on a night out round

charges for tv, wifi, late check out, keeping ur luggage with the receptionst also for a charge

the sunday morning went down to breakfast and there was only one guy running the kitchen

30 to be told the kitchen was closing

no ac. understaffed in the kitchen, they appeared to lack support.

south kitchen nearby is good quality vegan food

ate in the restaurant and the food was lovely, cooked in front of us in an open kitchen

there were no instructions on how to use the wifi, so you had to ask reception about it

we also previously enjoyed a drink and pizza in the bar on a sunday but now the bar doesn't open on sundays

tried their best, but the bar was being run by one person as was the reception and during busy periods it was

looked like kids been thrown in

did not eat at the hotel but bar prices were very reasonable

late check out was really helpful

we also enjoyed a very nice atmosphere in the bar each evening

attached to a really lovely bar and restaurant

the whole stay - location, room, bar and breakfast - were excellent and the staff were welcoming and helpful

great sized, clean comfortable rooms and excellent breakfast and late check out as std.

the bar is really well stocked and a delightful bartender added to the experience

flicked from scolding hot to cold constantly while showering which was very dangerous for the kids in particular

no on-site laundry mat.

breakfast, great choice of full english, continental, plenty of options for kids

the rooms were lovely and the gym was really good. the breakfast was amazing.

i had a massage which i really enjoyed while my husband used the well equipped gym

young kids running around the hotel knocking on doors at midnight

kids requested bed was an uncomfortable fold up bed

we loved the room, the breakfast, the pool and spa facilities - and were very pleased that we paid to upgrade

the breakfast buffet, the spa facilities and the bar area contribute to

pool and spa facilities were all really fantastic also

quality hotel, excellent staff, great facilities, used the pool and gym, very nice

hotel is clean and the staff are friendly, breakfast is great and the spa facilities are also really nice

gym, good swimming pool friendly staff secure car park with cctv and barrier clean room, good view

facilities - gym, sauna/steam room and swimming pool

gym sauna and swimming pool are excellent. staff are very friendly..

i had issues with wifi bandwidth during my calls

bar restaurant and spa facilities on site

on that we were only toldabout the week before and that the restaurant would be closed and the bar so had to go

like laundry bag and slip, or hairdryer, were not on the room

off road parking place is a bit narrow.

would have liked access to a kitchen, but it wasn't on the advert so can't really complain.

two things come to mind: first, the wifi has restrictions on it that included most youtube videos; second, i

wifi was good

free parking always useful, albeit on road outside

room was good for the family. pleasant bar / cafe area. pool was great for the kids too.

could do with plastic bags in swimming pool for wet swim wear

it is clean, accessible, pet-friendly, and the staff are great!

to home but it was my husbands 40th and i wanted to stay somewhere as a family with our 2 small kids as well,

the changing room for the pool is a little bit too small.

staff, comfortable beds, clean, beautiful and comfortable furnishings downstairs in the bar and waiting areas

ease of checking in and room service plenty of variety on menu

tv and wifi that actually worked

comfortable and clean room with great wifi

bed was exceptionally comfortable. excellent wifi facilities

room was very bland and unwelcoming, and i believe a pet had been sleeping on the bed as i woke up feeling very

early check in and late check out compared to other hotels in the area

poor wifi

this hotel is very pet friendly with no extra fee for pet

leads straight into the open plan dining area which has a relaxing atmosphere from morning breakfast to coffee

location was excellent and they were very accommodating the bar was friendly and loved the beer garden too

en suite room was spotless and comfortable and despite being above a bar there was no noise

lots of places for breakfast outside as there no food available, just normal bar snacks

very clean room, lady behind the bar was very helpful in assisting me to my room and guidance

the bar was an added bonus offering a good selection of drinks to suit all

staff, very clean and comfortable room with plenty of safe - made great use of the well equipped gym also

in shower , security mechanism on the door great addition for alone people large tv and comfy bed breakfast

only room service

location near town centre, gym, friendly staff, good breakfast, air con in rooms

and coffee in the cardboard no real work station in room gym was a bit lacking and having to login to an app

excellent breakfast and room service meal too

had a super comfortable night s stay here, staff were helpful in arranging early check in upgraded us to a

room service was a little slow, although food was very good.

asked for an early check in as we had a very busy day/night, took a note on request & they made it happen

wifi in my room was hard to connect

wifi could have been better. maybe more written info in the room

pool area needed a clean, was also kids bombing into the water with no adults watching

the bar and restaurant staff were top notch

for soda water from bar , 10am wed morning , was given lemonade instead

no laundry facilities, no bathroom fan in room 411

wifi in the rooms is a little weak but otherwise it was great!

very helpful and friendly staff. room comfortable. bar lively

compared to the value price for two adults, it seemed a bit expensive to bring a dog

wifi wasn't that strong enough for where our room was so there were certain things we could not

i had a late pint in the bar which was very busy even approaching midnight

breakfast was only a cold continental and very basic, no kids cereal

location, friendly helpful staff, comfortable room temperatures, nice breakfast

quiet rooms ,friendly staff close to meadowhall for shopping pet

free open wifi that didn't require a password

kids can see you nakec when u r taking bath

was excellent, maybe should have been more staff on the bar when we arrived back at the hotel after our concert

modern, comfortable hotel with well appointed rooms and easy access. great breakfast!

room, great location for restaurants and the gym and wellness centres is excellent with super helpful

free parking free wifi comfortable bed cleanliness

the utilita area, and it was a 7 minute drive, best hotel rate in the area i really enjoyed the breakfast and

fairly priced drinks & reasonable price for a late night room service

helpful staff, convenient spacious room, well appointed bar and lounge all in an elegant building and lovely

friendly, professional staff. lovely setting. ample parking (most of the time). quick service.

we were in the new annexe which meant we had to go outside to get to the restaurant and bar

wifi worked well but we had no mobile phone coverage so problematic if you don t have whatsapp or

room and bathroom comfortable bed, wifi free and tv, warm welcome on arrival

the swimming pool that's photo in your facilities is next door and has extra cost in order to use

a bit of the downside was the pool/ spa next door expect for one day pass to use the pool or facilities there

good size car park and good gym next door .

much cheaper than other hotels nearer to the eis where my kids participated a sports event

very clean, very friendly staff, comfy bed, good choice of breakfast, free parking.

room service breakfast - beautiful apart from sausages which i think may have been kept warm so

there was enough space for our kids to play without feeling cramped, and the overall cleanliness and attention

spacious room staff were very friendly and helpful rooms clean and tidy pool was perfect for the kids nice

the pool and sauna, gym and jacuzzi were a very welcome amenities for us

exceptional wifi provision and good ambience.

wifi, could not contact hotel by phone as number on the site was not recognised

no wifi working.

service great room great value for money easy parking overall a great stay would recommend to anybody because

the staff were very friendly. excellent well lit parking.

easy parking, convenient, i liked the firm mattress, and it was affordable.

the restaurant and bar are very tastefully decorated as are the rooms

we managed to park up at the side of the building (they do ask if parking needed when booking)

we did late check out which was a god send

drinks at the bar weren t overpriced like many hotels seem to be

of the hotel the friendliness of the staff the outside seating area the on-site parking good

location in a very nice area, plenty parking

check in, loads of free parking, wifi good, great location for magna centre event, nice old building with brass

was connected to the bar and grill

lady was incredible kind and helpful, good food in restaurant, big car park so no issues with parking

had issues with wifi while i was there but not major problem

super friendly staff, clean accommodation, good food, plenty of parking.

it had plenty of parking, good wifi, and was very dog friendly

the tv wouldn t work as it did not connect to the wifi

location suited my needs, lots of parking and very friendly staff

great parking, great location

newly refurbished room. good wifi . rooms separate to pub. free parking.

i couldn't access wifi as the signal didn't stretch

wifi was via the cloud, which was pretty rubbish, like it is everywhere else in the world

no wifi in rooms, but works well in the main building.

free, private parking

was not given a wifi code at check in

wifi password hidden in draw

got into the bar we had lewis and ian,sharron and jodie all the bar team were amazing

great place, parking and carvery nice

excellant breakfast and bar meals

great location ! super beds , breakfast excellent , staff first class .

did assist and helped to resolve the matter by contacting the owners to return to their furry kids

spa facilities were fab and the treatments were excellent value for money

nice and clean room,plenty of car parking space.

room service was a big faff about although i was offered complimentary breakfast for the

both the evening meal and breakfast were

i love the open kitchen vibe, it was a little noisy when the chef shouted out the orders and for service

staff excellent as was dinner & breakfast

good parking facilities, thank you all very

parking was a little restrictive.

parking, especially for disabled, only 1 space

me the only item missing was gym facilities although if you like walking there are the extensive gardens and

the 'gym'

a bit of a gym buff and chose the hotel as it was good value for money and stated it had a fitness suite

aesthetics of the manor, lovely gardens, room service was efficient and the food was delicious

car park is spacious, but keep your wits with kids and

wifi wasn't working for some bizarre reason and the kitchen closes at 9pm!!!

my family love staying here and my kids think it s amazing

clean room, with a great layout for kids as they had a separate room off ours

place to stay, very comfortable, spacious rooms, great location, stunning views and free onsite parking too

the breakfast in the morning was a highlight - and the guy running front-of-house was very friendly

the bar and lounges were very cosy

great breakfast, nothing negative to say

not keen on choice of breakfast cerals but oviously they have to cater for all

location- best pub in town. extremely accommodating staff. great food and value. onsite parking.

- from the welcome, the size and ambience of the room, the bar and restaurant and the friendliness of the staff

plenty of parking

dinner was delicious and also breakfast

advance request to have rooms together which was possible, as was early check in

tight parking spaces for suv's. no usb plugs in room

it was quiet and not too busy. beds were comfortable. kids felt safe.

also, there was no restaurant or bar facilities and no toiletries for the

room to stay in room 212 great shower very comfortable bed and a really strong wifi single

wifi worked great despite being in a far end room

had a double bed and bunk bed (to the delight of our 2 kids) in our family room

however the food was fabulous, evening and breakfast, and all the staff friendly and helpful

the bar was lovely and well decorated

large car parking areas

only free wifi in public areas.

the breakfast in the morning was perfect

conveniently situated, early check in not a problem. easy to find.

such a lovely, clean and fresh room. great food and bar too.

wifi in some of the rooms and you only get in the wifi if you have an icloud account- which i don

wifi and service was poor in the room so couldn't work

great staff good food nice room and loads of car parking space

wifi was not working and i was told that it hadn't worked since they reopened after lockdown.

wifi was fairly sluggish.

parking is right across the road and included with room costs

breakfast was 10/10 pet friendly

arrived early, expecting to maybe spend a couple of hours in the bar

free parking is a bonus and there are facilities near by (pub)

more beer selection in the bar would ve been nice

wifi wasn't working

com they have an excellent restaurant, plus there is a sandwich bar right next door, for that early morning

parking, awesome host super clean and very impressive room

the wifi signal was weak, although 4g worked well.

fantastic,i've stopped in more expensive hotels who's rooms cannot compete with this place,the wifi was excellent

milk in fridge off, expensive hotel, no w swimming pool.

i used the gym on the evening prior to going out, i came back rather full of vodka but i know the room was

50 for a glass of sparkling water mini gym needs a proper

spa and jacuzzi

breakfast was excellent - particularly the requested mushroom omelette which replaced dinner the

i was alone and the bar was quite empty they allowed me to take my meal to my room to allow me to feel more

wifi was poor, breakfast was not available till 9:00am.

wifi could have been a little stronger.

the room was modern, clean, and bright with a tv and free wifi

is a separate entrance to the rooms so you don't have to go through the bar area but the door lock was a bit

were onto it straight away, very helpful and great communication, the room was excellent and the breakfast

friendly staff the rooms and the breakfast. easy to get to the hotel from the m1. free parking.

then breakfast included, great value for money

it didn’t bother me as i knew it was just stale water but my kids were complaining

supply a kids menu,

- the owner of the pub was delightful and friendly - the room was amazing in the pub with a spa bath which is

plenty of parking

lots of car parking also and nice comfortable double room

wifi did not reach my room. unclear check out procedure

friendly bar warm bedroom

lovely breakfast choices, happy to amend to suit guests, i admit that i am a bit picky

wasn't any heating in the bar /restaurant, making it a little chilly in the evening

the food was excellent and the bar is cosy. the rooms were really comfortable

good parking and the food was great

lovely staff, very welcoming bar and great beer

just disappointed the jacuzzi was not working and the swimming pool had a smell to it.

the room, the facilities, the room service - everything! :)

social distancing is spot on with all staff in both the hotel and spa wearing face masks

wifi

and partner had an amazing weekend the spa facilities were brilliant, food and service was faultless and the

the cleanliness wasn’t clean the windows ad dog marks or kids prints on them hairs in shower

immaculate, well located, new property with bar and restaurant.

the restaurant has a fantastic selection of food to suit everyone’s taste and best of all the kids absolutely

the only thing we d recommend is offering full english as apart of the breakfast and also a surf n turf

great location, modern design, very clean, lots of parking, ev charging, good was awesome and the staff were

nice and spacious room, very clean and pet friendly!

comfy, convenient and fairly clean. good location & parking. staff were absolutely lovely.

3rd floor, we are oap's and had to manage 6 flights of stairs to get out, twice because we had a pet with us

we were given a complimentary breakfast and late check out as a way of apology which was not expected but very

the room was a good size and the bar breakfast area relaxing.

night we booked there was no bar or food provided

accommodation was in a central location with parking on the premises

there's a lovely cosy bar area, lovely outdoor seating area and a private parking area, overall it couldn't be

is free onsite parking which is great, breakfast was fabulous really good quality produce and perfectly cooked

nice breakfast included, & great to have onsite, secure parking

room service good quality bed too soft

cold plates for hot breakfast. poor selection of bread.

of all, there was loads of parking, the appearance of the hotel itself was kept well & tidy

friendly reception staff. lovely spacious rooms. spotless clean. great breakfast.

me from our phone call and remembered what i was travelling for and made an effort to help with late check out

options for dogs, as not that pet friendly/welcome even if we could take dogs into the back area if the restaurant

a varied choice for breakfast and there was the bonus of wifi throughout the hotel

kids play area during breakfast

the view of the motorway and the noisy kids running around at midnight (not the hotels fault)

the reception team was really helpful and friendly, the wifi worked,good choice at breakfast and plenty of

rooms superb food when restaurant is open as current restrictions limit it s accessibility room service for

surrounding gardens really nice and ample car parking

friendly staff. great customer service. good breakfast. amazing rooms and decor

wifi is not good

a little treat nite for us away from the kids upgraded to one of the new rooms which are huge , beautifully

lovely hotel, luxury and a great price. room service excellent

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

the tv selection, room service .

spacious, wouldn't recommend the on site restaurant go over the car park to pastures if you have kids

hotel was in a lovely scenic location and had its own restaurant and bar but also had a second lodge on the