central , lovely food, fan which was great , parking , clean

the breakfast was beautiful

we were able to have a lovely meal in the evening and breakfast (included in the price) was lovely

for 1 night it met our needs. staff were very helpful and breakfast was good.

great location, really clean, great pub downstairs and the breakfast was sublime.

was fine in all respects (room, food, staff etc) apart from the wifi - far too weak to connect except sitting

excellent free parking, thank you, if i m in the area again, i ll be

great location, good breakfast and evening meals. free car parking and free wifi.

great location immediately of the a12 lots of parking

wifi is a little hit & miss, i could get it on my laptop but not my phone whilst in the room but

great atmosphere in the bar and dinning area. all the staff were friendly.

couldn t connect to wifi for some reason

well located for my needs fabulous shower room service fast and accommodating

nice to have proper tea and coffee making stuff in the cupboard, friendly staff and plenty of car parking

dinner in the pub was exceptional as was breakfast

car parking on site, early check-in. restaurant downstairs serving amazing food.

the wifi could have been stronger.

wifi was awful

parking was easy and the staff were friendly, we had a good meal in the restaurant

no bar to sit at after our meal

unable to get tea or coffee in bar after 3pm

breakfast was excellent

location was great and the breakfast was excellent,good quality and plentiful.

our room was quite dark. there were some issues with the wifi.

breakfast

plenty of parking and next to toby carvery, petrol station and m & s food hall

was travelling with kids n elderly people and was not made aware at checking about this electrical work going

breakfast was great

room service would have been great

they serve bar meals but right opposite is a toby carvery so we went there

was excellent and freshly refurbished - staff on reception and bar are superb and really friendly - ate in the

parking to the rear of the hotel which is a bonus

free parking

was excellent - i would order for a specific time and my meal was always ready - reception and bar staff really

the restaurant has an excellent choice of dishes, ideally location and nice village location, parking at the

the breakfast (i had two) was absolutely delicious and there was plenty of it

the breakfast was brilliant and the beds really comfy.

the breakfast is fantastic

their own health issues so i applaud the manager for employing the lovely cleaner i met having my breakfast on

the breakfast was excellent freshly cooked full english room very nice

pub is a lovely old building by the river with a nice bar area and great food

lovely room and decent bar prices, lovely staff

facilities such a the very old pub, bar and restaurant

the key fob entry system fully and then served me with a smile both in the restaurant and bar - note to employer

the staff were also very friendly and helpful as one of the bar staff helped me check into the car park opposite

wifi decent

wifi in the room was very bad but andra in reception did her best to sort it out and it did improve

great helpful staff, opened the bar after closing time for us. great breakfast selection

limited gluten free options for puddings, nothing on room service & limited at breakfast with no obvious bread

we had room service - the burger was fantastic

great facilities, pool was perfect delicious breakfast very helpful staff perfect views over the golf

they haven t quite got things like towels for the spa and from the room sorted.

wouldn t hesitate to go back, friendly and efficient staff, lovely room and pleasant bar and restaurant

lovley warm room ,good bed ,very little noise staff and facilities excellent good gym and pool

the gym also has a really good range of equipment although most cardio machines apparently needed a

very pet friendly

tv didn t work and to top it off it s housing refugees so theirs kids playing up and down the hallways

nice 10 day stay in the hotel friendly staff nice bar breakfast was self service ideal location for exloring

lovely clean nice little gym and pool sauna steam room staff very friendly

we were therefore mystified when we arrived to be told there was a 40 per night pet sanitation fee

no wifi available for my stay which was disappointing.

parking for hotel residents was a bit hit or miss as there's not enough

the only problem was with the wifi, which did not work.

food in the bar downstairs was fab and staff all so polite and helpful

breakfast was good. handy for exploring the town. wifi was good.

very nice for all the swimming pool and spa

didn't get time to use the pool but our son visited the gym and said it was well equipped

were super friendly, from check in, check out, breakfast staff and room service staff

location, friendly staff, reasonable room size, airconditioned rooms, parking facility, wifi

good location of the hotel. clean, spa open and comfortable.

it still mentions the fact you can dial 0 to order room service

pub food was superb, the onion petals delicious

booked the junior suite fantastic room all staff so nice and polite breakfast is lovely fresh made to order

beer garden, friendly staff, cracking breakfast, lovely area.

lots of car parking

meal, breakfast and room all fantastic

the room we were allocated had a small kitchen, we were surprised that there were no glasses provided

convenient for our party at the crondon golf club

the wifi was very patchy

on site parking was plentiful and easily

my room had no wifi and poor telephone reception

bar was very clinical and looked very empty

wifi access

wifi signal weak in the rooms

wifi does not reach all areas as advertised, others had mentioned this too

lovely chilled atmosphere in the bar afrer our theatre visit

the breakfast was unbelievable, unfortunately i was so hungover i had to eat slowly but it was one of

friendly welcoming staff, tea room and cosy bar at reception which gives a good welcoming feeling

the first night the room service was good

hotel great bar fantastic breakfast, new town centre

thank goodness for free wifi so i could watch bbc news on my iphone

on the website there is room service available, this was not on offer when called to reception

laundry cupboard open and sheets on floor

breakfast is self-service with cooked food prepared on request in the kitchen

photos had kitchen, no kitchen in apartment i was given

no view from the room. wifi is laggy.

parking was easy

free parking included next to the hotel

wifi slow

parking, breakfast, wifi and good sized room with huge tv

wifi wasn t working in the room.

facilities wonderful hospitality and food unfortunately agoda stated you get the benefits of free wifi and

big room great shower good wifi connectivity

as a mum of 4, getting away for two days kids free should have been very relaxing and instead i spent the nights

traveling for business again i would avoid being so close to the bars ect i also couldn't see a wifi code

location, great room, ideal for working in the evening with reliable wifi

wifi didn't work in my room

wifi was not the greatest-couldn t connect my tablet but only a small niggle

wifi was bad as kept loosing it then it would come back not the best

serious lack of wifi

wifi didn't work in the bedroom which was restrictive on a business trip but everything else was

only down fall was the wifi!

parking facilities were outstanding

option to have room service for breakfast which we chose as was only an extra 5

if we were being picky, it would have been nice to have a veggie full english option for breakfast

service at the bar the night before was horrible. you need more bar staff.

i stayed for 1 month and got even twice events in a week, loud noises running kids outside the room not a

first room l stayed had very poor wifi signal and i requested to change the room and the hotel not only changed

food was wonderful the young lady doing the bar was great .hotel great

ample parking

bar staff very nice and helpful and the chef cooks some great meals

the breakfast was excellent and good value for the amount you get as was the evening bar food which was of a

outside space and bar a good bonus

good to have bar to have a drink in with friends

booked two rooms but found they had a path running by the windows and kids running around playing football and

experience to previous stay location great parking great room great booking system easy to

brilliant location, everything clean good parking excellent will stay again

free onsite parking is great

excellent location with plenty of parking at great rates

the bed was very comfortable and the kitchen fairly well equipped

lovely bar and hotel. very comfortable room and staff were so nice. breakfast was delicious!

parking was good behind the pub

but ask about parking as it s quite difficult to park and there is a place round the back of the building

there was a good selection of beers, the staff were friendly and welcoming, and the complimentary parking space

nice location, comfortable room, convenient parking, friendly staff and customers.

this was our wedding night and the room had a lovely towel swan and rose petals scattered on the bed

the wifi was not very strong. i had to hotspot my phone to be able to watch netflix on my ipad.

nice restaurant, bar, breakfast

we cannot comment on the evening restaurant as we didn't use it, but the breakfast was to a very high standard

was travelling with 3 kids it would have been great to have an extra bed as the space for sleep wasn't sufficient

a long journey i was greeted late evening with a friendly smile by the receptionist , the bar was closed so he

i had problems getting wifi due to it being unsecured - my tablet didn t like that

staff were informative and polite and the facilities were faultless, good parking spaces and wifi was good also

the breakfast could of had beans with it.

weddings made guest parking difficult

wifi a bit patchy

the food offered in the pub is really nice too with a well stocked bar and reasonable prices

modern room, comfy bed, quiet location, free parking

friendly staff, big clean room (room 3), large shower, good wifi, tea/coffee options with free biscuits in room

pet friendly, comfortable bed, warm welcome

good choice of drinks at the bar and friendly bar staff

the bar and check in area, didn t get no sleep till 4am, then me and my other half was woken by kids playing

staff were exceptional, from the people at the front desk to the bar staff, so friendly and kind, made my visit

breakfast, lots of uber drivers in the area, very close to restaurants, excellent wifi and central location

the staff were all very helpful and the room service was very fast

the young lady behind the bar was very friendly and helpful

would be good if there was one in the room if you are bringing your pet

breakfast choice was plenty and bonus was the on site gym, small but everything you need just for a little

location was perfect for being near rochford hundred golf club

pet fees are quite high but do understand it is good they take pets

view from room breakfast food good but we had room service and never got what we ordered

to booking we called to check room service was available but on arrival (within a couple of hours) were told

breakfast good location good bar could have been better stocked

was clean, bar had live music and reasonably priced drinks

parking was almost impossible. not advertised as no lift. staff at check out not very friendly.

good choice of channels, warm and comfy and hotel staff were great and breakfast was amazing and kids were very

breakfast was good

was a stocking hanging on the door handle with cadbury chocolates, such a lovely touch for the kids, would defo

chocolates, such a lovely touch for the kids, would defo recommend staying over christmas, breakfast was fresh

wifi was also very

bar and restaurant are nicely decorated with the tables well spaced

ample parking

bar staff very friendly

good food, room and parking.

only thing i can think of is that when the restaurant is busy there is not enough seating in the bar area but

staff were all really friendly and the room we stayed in was absolutely perfect, the room service was also quick

wifi all throughout our five-night stay - even after making two complaints

barman in the bar makes different cocktails till late

very small bar area

the room was above the service yard and kitchen and therefore noisy late

at this hotel was very good, breakfast good, the people who work there was expected and the rooms was great, it

the staff were lovely and helpful, but special menrion for the lady in the bar and at

underneath kids bed was dirty. had not been cleaned properly

breakfast wasn t the greatest sausages where cheap the poached eggs where hard and there wasn t

there should be room service for breakfast especially for people with disabilities

one member of staff on at night who had to do everything check people in serve behind bar serve food

central location, good parking and excellent breakfast

reception and bar staff, very helpful

the wifi did not work, the breakfast room was dirty and grubby, the lady who served

parking can be a challenge at busy times.