no wifi i was informed that it was being upgraded the week of my stay

more parking spaces would be nice

parking was a bit limited but a staff member moved her car so i could park in her space.

food was good, the whole place had bags of atmosphere with 14th century timbered beams, decent parking out back

only had 1 brandy in the evening at the bar and you didn t have any more thought bring a pub you would always

the wifi connection was quite poor at times.

wifi was a little intermittent in the bedroom, and phone signal was also not great

bed and pillows were a bit hard for my liking room service was hit and miss and quite

no room service, no ability to charge things to the room, no guest menu or light-bites type food for

lovely location with reasonable amount of parking spaces.

there was a mother on her phone allowing her kids to scream and shout and behave dangerously, whilst i appreciate

wifi was a little glitch in this room but they made such an effort for us due to a birthday stay

clean, quiet, with golf course views. goid value for money. friendly helpful staff

we like the comfort and space, and access to the swimming pool and others offers in the gym

wouldn t hesitate to go back, friendly and efficient staff, lovely room and pleasant bar and restaurant

wifi in first room wouldn't work at all and the room was pretty shabby

not got clue about running hotel our room had broken toilet seat and shower flooded bathroom no room service in

good location good sized room parking available on site good evening meal and breakfast

bar and restaurant area very tired looking, its been a difficult year for the hotel bar industry

parking was a bit tight but it was ok

10 charge for having a pet

nice size room, sofa bed all made ready for kids

the accommodation, staff, breakfast, free parking, and the location.

ve been nice to have had mushrooms with breakfast, but that s just my preference

were given a pet friendly room with bath (for us), as requested

the breakfast was all plentiful and served to you rather than a buffet which is never nice

dinner and breakfast very good and the service was outstanding

parking on site or nearby

plenty of free parking

didn t have breakfast but the room was lovely and our dog was provided with a lovely bed and treats and she

vaulted roof, beams, uneven floors, mighty brick fireplace

as usual - really friendly - nice room following request - great food from the restaurant - ideal parking

parking to the rear of the hotel which is a bonus

bed - large bathroom - meals in the hotel are fresh and very good - location is super and parking at the hotel

wifi - no details of code ...

their own health issues so i applaud the manager for employing the lovely cleaner i met having my breakfast on

cooks an amazing breakfast and you are made to feel very welcome

the breakfast is fantastic

breakfast was good

the breakfast was excellent freshly cooked full english room very nice

wifi,no main desk to check in, only helped by nice girl in salon

didn't like leaving, wanted to stay longer, excellent staff, loved talking to jasmine over breakfast

breakfast was good and room was very clean and staff very helpful.

no fridge even though there is a kitchen

kitchen closed at 9

good location plenty of parking comfortable bed

the wifi worked ok, albeit fairly slowly

full, old fashioned sash windows that let in cold air and were black and mouldy around the edges, wifi was non

wifi was very poor

of money, very reasonable price with plenty of parking

rooms are lovely and staff were friendly. room service was quick and the food was good quality.

they were having wifi issues throughout all of the rooms, so while we were trying to work in the morning before

staff upgraded my boyfriend and i and put rose petals on the bed as i said it was for a surprise anniversary

times , just love this place , staff friendly and helpful food enjoyable, my only criticism is bar prices are

no information in the room on facilities and room service etc

no bar to sit at after our meal

plenty of parking. staff were really helpful and friendly.

it was a lovely little room in a nice pub. very reasonably priced with plenty of parking.

music in the bar was too loud, too noisy.

staff, fantastic food, free car parking across the road, a comfortable bed - added up to a great stay for me

bar staff very nice and helpful and the chef cooks some great meals

outside space and bar a good bonus

good to have bar to have a drink in with friends

was very clean with a nice bar which sold nice food, staff were very helpful and friendly too, definitely

wifi was a bit patchy. breakfast wasn t included in the rate i paid.

and cheery even at that time of day our room had a good outlook no fiddling about to connect to wifi, it was

excellent facilities, loved the pool, and excellent selection of food for breakfast

play corner inside hotel, playground outside and restaurant/bar family friendly, with speedy room service too

enjoyed the spa facilities, had a lovely stay have been before and would stay

the night of our arrival we called room service and gave our order for some reason there was a confusion and

everything was great with free parking on the street right in front.

room service which was good but food often cold on arrival

there were also issues with room service, where we wanted a bottle of white zinfandel with two glasses to our

breakfast service and food was wonderful

the adjoining spa is pure luxury and we took full advantage with cocktails in the spa pool

parking was available right outside the room which was really useful when your carrying items from

clean and spacious, very easy to get to, plenty of parking

spacious , smart tv , wifi

wifi is a little hit & miss, i could get it on my laptop but not my phone whilst in the room but

its clear there is refurbishment happening and near where the parking is looks like a building site

wifi initial logon data capture too invasive for just a short stay

the bar service was also excellent and the brunch we enjoyed on the 2nd morning

wifi provided by hotel was very poor

great room good food and a really nice feel to the bar and dining area

money, close to stanstead but quiet and the room was lovely with really nice shower products and breakfast was

nice room clean. wifi. big bathroom near shops

excellent and very professional a real credit to the hotel, the sunday roast was delicious and breakfast was

that was our en-suite and the toilets in the bar

great location, really clean, great pub downstairs and the breakfast was sublime.

parking .. parking very limited

were amazing happy helpful kind thoughtful check in easy food really really good room comfortable breakfast

we appreciated the continental breakfast as a quick set up to our day

good selection of beers, gins and wines in the bar too

plenty of parking in the car park

plenty parking

no view from the room. wifi is laggy.

good location. 10 minutes walk to town centre free parking with plenty of spaces

no restaurant bar facilities

parking, breakfast, wifi and good sized room with huge tv

the wifi was so fast and smooth compared to other hotels that we've

apart from the restaurant being closed and having to go out for dinner, instead of ordering room

really comfortable and friendly , ideal location , nice bar ..all around great place

also i was not given wifi password, but that was just minor thing, which i solved the next morning

wifi didn't really reach to the second floor

hotel great bar fantastic breakfast, new town centre

lovely decor bar staff super attentive

my issues were that our room was next to a laundry cupboard and they started using it very early, considering

we could not get room service although when we walked to reception we were told we could order drink only

photos had kitchen, no kitchen in apartment i was given

was no full length mirror, the sponge in the kitchen was questionable as were the cleanliness of the glasses

get warm in the rooms and there's no air conditioning and depending on what room you're in, the wifi might not

towels, room wasn t set up/bed made for the kids and there was no bedding for them, the baby didn t get any

but, you have to call hotel number to get wifi password

100/10 recommend to anyone even those with young kids

big room great shower good wifi connectivity

wifi didn't work in the bedroom which was restrictive on a business trip but everything else was

spent nearly 300 in the bar and when asked if we could have some more complimentary nuts we were told we would

beautiful hotel, nice comfy bed, centrally located and easier parking.

service was excellent and room service was quick and delicious

so if the item was not in the laundry, where else could it be

plus bags of laundry right outside our room door for duration of our stay

room service was not available

nice bar with food available

the bar is opened till late but still no noise in the bedroom

only problem is the car parking

they truly are pet friendly

chocolates, such a lovely touch for the kids, would defo recommend staying over christmas, breakfast was fresh

good choice of channels, warm and comfy and hotel staff were great and breakfast was amazing and kids were very

wifi could be improved

breakfast was good

good breakfast

free parking in a huge parking lot was amazing

plenty of free parking

having option to have room service/breakfast in bed

dinner in the pub was exceptional as was breakfast

the dinner the door to the small bar was left closed and ordering drinks was an inconvenience for both craig,

and also great room service and shower

everything! was so spacious and the staff are amazing! room service was exceptional!

that many free parking spaces and if the carpark is full you have to pay to park in the uni

wifi was really good

friendly professional staff and exceptionally good breakfast

breakfast was sooo nice, much better than the bog standard breakfast you d expect to be included,

pet friendly, nice staff, comfortable, feel welcome

noisy in the bar area

were leaving very early for a flight and the chef kindly made up a breakfast bag for us

open fire in the bar and all the brass auniments around the whole place and also i am a big fan of how original

staff, room good size and lovely decor, tasty breakfast, pub and courtyard, free overnight parking- overall

everything was great staff food location parking abd room

they also had a small circa 1500 bar with a cosy fire and old stags heads and wild boar trophies on the walls

wifi patchy

all good standard. wifi on tv poor on some channels.

the continental part of breakfast was very good but the cooked part had been left to congeal.

were very nice and offered great hospitality, we took our dog with us and this hotel is very pet friendly, the

the huge parking lot is very convenient

rooms spacious, a lovely village location staff very helpful, especially chris cooked breakfast was

parking could be an issue - property sorted out our parking but maybe ask what needs we have before

the staff were helpful but it took a while to sort a couple of items like the wifi.

the wifi didn't work

day was very busy & there were some staff shortages which meant the queue for the bar was far too long, however

parking was good behind the pub

pub is a lovely old building by the river with a nice bar area and great food

facilities such a the very old pub, bar and restaurant

breakfast isn't included and isn't available until the bar opens at 10:30

the key fob entry system fully and then served me with a smile both in the restaurant and bar - note to employer

the staff were also very friendly and helpful as one of the bar staff helped me check into the car park opposite

restaurant was unfortunately closed on my first evening, although the bar menu and room service were available

wifi wouldnt connect to our phones or the tv so the provider or router had an issue at the time of

the room could do with modernising, the 24hr room service menu was restricted to one sandwich.

i chose room service and the food was top quality and arrived very quickly

lovely bathrooms, big lounge and kitchen area, no problem w parking, friendly staff

comfortable bed, nice room, good breakfast. a short walk to the abbey. laundry room available.

superb room, great welcome and a fantastic breakfast.

beautiful fireplace in room

delicious breakfast

beautifully warm room , lovely old tudor restored hotel with free parking and wifi

wifi signal was not great, however i was in one of the out buildings further away

there is an outdoor swimming pool which looked amazing and cannot wait to come back again and again

the restaraunt & bar were very cosy with a nice log fire in each with a suitable selection of drinks and menu

beautiful well kept gardens, outdoor pool and added bonus with super comfy bed

- good parking - pleasant outside space - generally good table service - room and bathroom clean