wifi would not work in the morning - no one around to fix it

not got clue about running hotel our room had broken toilet seat and shower flooded bathroom no room service in

great parking

parking was limited

one member of staff on at night who had to do everything check people in serve behind bar serve food

more parking at the front but that's an impossibility

thing, the bar was shut on the sunday when we got back, so couldn't have a night cap before bed

other guests had dogs staying with them and at no point on the website does it state that it is a pet friendly

the breakfast was all plentiful and served to you rather than a buffet which is never nice

great location easy parking

was clean, bar had live music and reasonably priced drinks

wifi poor signal and slow

parking was not on site of main building which isn't clear when booking but didn't effect my stay

great location for walking by rivers, lovely bar and restaurant, friendly staff

we filled in the room service card for breakfast, it was still on the door the next morning

no wifi in main lounge and bar

wifi connectivity was v poor but my rooms were on the cheaper side and at extremities in the (very

the wifi in the room was too slow

spa was exceptional, little extra touches made it very special

room was beautiful and all staff couldn t have been more helpful - room service both dinner and breakfast

lovely old hotel with off street parking. comfortable bed

parking was a bit limited but a staff member moved her car so i could park in her space.

more parking spaces would be nice

no wifi available for my stay which was disappointing.

only had 1 brandy in the evening at the bar and you didn t have any more thought bring a pub you would always

wifi was a little bit hit and miss in the room in terms of speed

location so quiet and peaceful has a fantastic golf course the food is beautiful i have stayed there 5 time with

restaurant and bar were quite expensive and pasta dish wasnt as great as it

wifi and smart tv was excellent

breakfast and facilities (spa, pool etc) did not use golf centre so cannot comment but the room had a nice view

only thing we did notice is that on our bill had been added bar food which we definitely didn't have

spa was exceptional and exclusive, the feel on the entire hotel was lovely

the spa is stunning and so relaxing

no phone signal (not their fault) but no wifi which was annoying

the restaurant and bar were great as well as the grounds and we sat outside for ages just taking it all in

great on site parking

the house was well equipped, adequate parking, lots of toiletries, coffee, tea, milk etc

bags would be an improvement for in the room, to match the fantastic coffee served for breakfast please

delicious breakfast

the hotel was great value for money, unpretentious and charming, with a library and kitchen

lots of parking

food, lovely staff, lots of parking and relaxed atmosphere a very pleasant stay all round highly

free wifi, very good evening meal, very good and plentiful breakfast

pool was fantastic luxury in the sun with nice drinks

have made us feel more welcome made our stay lovely grounds and rooms nice to relax in the bar and the dinner

couldn t get tv to work but with free wifi not a major issue.

the place and environment the staff was very helpful and friendly my kids enjoyed their stay

welcome the room lovely but opposite was laundry room and 8 am the cleanerswoke us up breakfast very plentiful

clean spa friendly staff

a bonus that the kids ate for free

we would have liked to try out the pool and gym but it had closed for the night before we got there (fair enough

good location for our needs . nice swimming pool fir the kids breakfast was ok

the swimming pool, gymnastics

wifi was hard to connect to as my room was at the far end of the hotel.

drinks were a little dear at bar 15 for 2. additional 8 overnight car parking charges.

the breakfast (i had two) was absolutely delicious and there was plenty of it

the breakfast was brilliant and the beds really comfy.

breakfast was good

the breakfast was excellent freshly cooked full english room very nice

their own health issues so i applaud the manager for employing the lovely cleaner i met having my breakfast on

nice bar area and eating area

terrible phone signal but the wifi was free so one logged on no problem calling then

bar and restaurant area were also very nice with pretty lighting

the food at dinner and breakfast was superb. plenty of it. a comfortable and lovely stay.

incredible buffet/english breakfast included

poor wifi

the restaurant has an excellent choice of dishes, ideally location and nice village location, parking at the

if i had to pick something not great wifi but to be fair the whole area wasn t good

wifi was dreadful

used cotton bud left in fireplace

with fine grounds, good and generous parking, plenty of space and delightful views, this is a good hotel

expectations, beautifully maintained in superb grounds (thankfully not aware of golf course

there was ample parking on site

hotel has a lovely atmosphere and the bar stuff are superb

no outdoor lighting from the golf club leading up to hintlesham hall; a bit dangerous if walking back in the

bar on booking

parking was easy

the free on-site parking was great

is quite modern, very clean, breakfast was really good, the staff were extremely helpful , the parking was very

wifi speed was average.

the first night the room service was good

also i was not given wifi password, but that was just minor thing, which i solved the next morning

good wifi connection

apart from the restaurant being closed and having to go out for dinner, instead of ordering room

the wifi in our room wasn't the greatest.

specification in the rooms around the room service and no room service menu in the room, no bath in the room we

lovely decor bar staff super attentive

other than that it was fantastic and the staff on duty were really especially the bar staff

breakfast is self-service with cooked food prepared on request in the kitchen

on the website there is room service available, this was not on offer when called to reception

free wifi and nice check in staff

facilities wonderful hospitality and food unfortunately agoda stated you get the benefits of free wifi and

wifi connection was very poor and i was unable to connect most of the time

next time i would ask for a room on the back side if i have any of my kids with me

towels, room wasn t set up/bed made for the kids and there was no bedding for them, the baby didn t get any

pm and at 11:20 i had a rather rude employee coming to our door explaining the situation with pets and saying

everything about this hotel is brilliant, the food, the beds, the wifi, the decor. everything.

restaurant, bar and room service all of a high standard

room, free mini bar, and lovely breakfast, very friendly staff, and lovely old building, tea and coffee making

room was spacious and very comfortable very impressed with the complimentary bar very good breakfast and many

views over the golf course are beautiful

great gym and the outdoor jacuzzi was amazing

i also missed out on breakfast as i wanted to use the spa in the morning

really amazing spa facilities! great food both at dinner and breakfast.

there was no option to even order room service after this time

nice bar with food available

comfy bed, parking and amazing

the check-in procedure was smooth and accessing an on-site parking was easy

the bar person even poured the perfect pint of guinness

free wifi

of parking, comfortable room, excellent food and restaurant service

no bar to sit at after our meal

wifi was awful

wifi in the rooms no matter what the blurb says

wifi except inside the rooms

we had a few drinks in the bar then went to our room

breakfast was lovely hot and a good choice

with family if that was the case as the room we we expecting to be lower standard due to being pet friendly but

i cannot begin to tell you, there were kids running riot everywhere, up and down the stairs, playing with the

it's pet friendly and has free parking. free breakfast. very nice coffee with breakfast.

the bar staff were fantastic

beautiful room in the garden wing, which was also made up with petals and towel swans for our anniversary

car parking limited close to the hotel.

travelled with our pet border collie

the room was very good, the hotel was pristine & clean, parking was good, food was great, lovely interesting

friendly/helpful staff, very dog friendly, clean and stylish bar area, great gym and pool, wide choice of

the staff were extremely friendly and helpful. the food for breakfast was outstanding!

i just asked ahead of our stay for a pet friendly room

the gym was well equipped and the staff very helpful in helping with the equipment

been here before and i had my hen night there it s amazing and for the kids we love it here so polite and

clean and spacious, very easy to get to, plenty of parking

great location, very clean, peaceful area. ample parking

spacious , smart tv , wifi

excellent free parking, thank you, if i m in the area again, i ll be

was fine in all respects (room, food, staff etc) apart from the wifi - far too weak to connect except sitting

kids noisy

excellent spa facilities

pool and gym

only slight negative i had was that room service came with a charge of 5 per person (so therefore 10 per

we used the gym, which had a variety of machines and free weights

no breakfast available (was refunded), limited parking.

poor wifi reception.

hotel and bar with a really good live band on saturday night, which we thoroughly enjoyed

the room is full of character with centuries-old features, but modern electrics, wifi etc

the staff were helpful but it took a while to sort a couple of items like the wifi.

sign on to the wifi was somewhat perplexing and because it is a non-secured network, it does cause some issues

staff /room /beds and free parking

value for money, easy parking, staff and breakfast all great.

free wifi works well

a bar next to it with live football on, darts pool table and best of all free tuesday night bingo to

and if you book the sauna and hot pool, you re not sharing it with any guest thus it feels very private which

all the food i ate was delicious and there s a cute snack bar at

hot tub was gritty, and the gym was dirty with peeling, sticky equipment

sauna, steam room, hot tub, gym and bike access are part of the stay

so quiet and peaceful, self catering breakfast provided with home made granola, bread, eggs, milk, orange juice

due to xmax parties to an amazing room thank you so much appreciated location was fab and the bar and restaurant

everything was excellent . staff and the bar was lovely

massive bedrooms, clean, nice staff, good bar and parking

prices rather extreme - room service dreadful - took ages and food dry as a bone - very nasty

internet wifi is hopeless and i couldnt access details on my next port on call

comfy bed. loved the bar and lounge area

person in charge of both check in and the kitchen and bar was very friendly, extremely helpful, and couldn't do

it was in the right location for us, bar and food available , and good choices!

there you could also find a little kitchen , microwave and all the essentials you need

i wish i had a room with a sink in for the kitchen

vast amounts of space and parking behind secure gates

comfortable room, warm, quiet, lovely view, plenty of power points, good wifi, parking in safe area outside

breakfast was of a really nice quality too

free parking

it was the perfect location to visit cambridge, parking at the newmarket road park & ride, and we enjoyed an

breakfast, room, free parking.

room service was not an option, but they supported our request

the food in the bar was good and the staff are very polite

free parking

we didn't have breakfast so can't comment on the food, but parking was free which is always good

staff were wonderfully helpful and friendly, whether at breakfast, lending me an ironing board, or late at night

is a bit limited but the overflow car park isn't too far away, the wifi wasn't as fast as expected

the rooms are comfortable - although a bit noisy if you are next to the main road - and the breakfast is superb

exceptional staff more than willing to help room service was great

24hr gym was great, even as small as it was

parking on site

very polite staff on check in, breakfast every morning could not be faulted, again very polite kitchen staff

a working microwave ,great kitchen , i felt very at ease

the location is perfect, free wifi and the staff are super friendly, welcoming and professional

parking great clean tidy staff brilliant location excellent for town centre and football ground

and staff brilliant the only thing that could improve,is maybe a little indoor seating around the bar area for

bar and restaurant are nicely decorated with the tables well spaced

good food, room and parking.

fabulous management and fantastic young bar and restaurant staff

parking virtually outside door,very good wi-fi

breakfast room service was fantastic

the hotel, everyone was happy to help when needed, the rooms were clean and tidy on arrival, the room service

couldnt understand tv fobber workings no wifi details that we could see

the ev charger is a bonus for ev drivers and is fast charging

no pool

everything, room , bed, restaurant, bar areas, food, atmosphere, view, parking. and the staff!

parking was easy

lovely rooms . bar and restaurant very nice , with good choice of hand pull beers.

ease of parking

i never got to see the room or bar since they double booked me and turned me away

the location is fantastic, the wifi signal was strong and great, the bed was comfortable.

were very unhelpful no tv no wifi no plug for the bath no milk for tea and coffee facilities room was filthy

video content on your phone/tablet/other device due to the wifi, it's just common courtesy to at least have a

wifi isn t free

bed, shower, toilet, wifi. what more could you want

the facilities, wifi, bed comfy and air condition

tv and wifi are paid for extras- again not a hidden surprise- so acceptable in my

i do like that there s a pet option and you can stay until 1pm for 10 but i wanted out early as it felt