were not able to access the wifi during our stay (not sure if this was just our room or a fault

the bar was cosy and spacious for pre/post dinner drinks

there is plenty of free (and secure) parking

great location and setting and plenty of free parking

nice bar and restaurant. good menu plus cavery as well every night. could not fault food.

was charged for 'room service' food

as usual like many places in uk, the wifi coverage could have been better

breakfast was good and the welcome goodies plus free voucher for a drink and a starbucks voucher

comfortable great for overnight stay for airport lovely restaurant gym and sports facilities cafe lovely room

literally everything. the room swimming pool sauna spa everything in general.

had a lovely cosy bar and resturant area

room was above the main bar and it was very very noisy

the excellent wifi and tv reception

the bar staff are so attentive, food was amazing - the whole stay was just perfect

the wifi drops out/logs you out constantly and the reception in the eaves rooms is very patchy

the wifi in the room wasn't great, maybe a booster would help?

great location, parking, price, decoration, cleanliness, facilities and friendliness

parking was good and walks to the beaches, sea, food and restaurants very close

limited space for parking

only minor little niggle was the parking was a struggle on late saturday having to park around the corner,

wifi in my room was a bit low and couldn t connect to the tv in room 7

swimming pool was great

poor free wifi

good location pet friendly great breakfast

was reasonably close to the beach which was good and i liked it was pet friendly

good price easy parking easy access to town center and coast good choice pubs and eating places

where amazing so helpful room was bigger than we expected added bonus the pool all in all we had a lovely stay

the bar games room and swimming pool were closed

free, excellent and fast wifi

were just staying over night but needed some where to stay with on site parking , breakfast and resonaal price

the spa bath the bed the lightning

the spa bath and the decor!!

it was a huge room, incredibly warm (despite the age of the age of the building) and the spa bath with tv was

would say they just need a few little amenities available in the bar area, light snacks, making sure the coffee

and attentive staff superb breakfast great room with 4 poster and spa bath sense of history

i recommend, if you have time to visit the spa and pool with it's unique victorian architecture

nothing really - the room service curry didn't quite live up to expectations, but hey-ho.

came back to hoyle had a drink in the bar the bar man was

wifi was very slow, but i used my own internet

wifi in the room

evening staff did not greet us on arrival, very much going through the motions, there was no wifi due to a flood

small for the money ,no plug point close to the kettle,wifi wasn t working at all times ,cleaning wasn t

the sofa for the kids was not very comfy

hotel, staff were very caring and the hotel room was clean, fantastic breakfast

great staff, good food, ev charging available.

and free parking

bar and restaurant needs some rejuvenation

nice comfortable family room at very good price. plenty of parking. breakfast very good.

bar or restaurant so no breakfast advertised as air conditioning but there isn't any, only a fan

secondly the wifi in our room was next to useless

the room was very clean and lots of surprises like an extra blanket,towels,free wifi(good strength) and a hair

beds really comfortable and a good range of pillows, tv and wifi spot on and great hygiene

tv in every room with wifi

wifi - poor.

very friendly & helpful staff. very clean. good wifi. incredible value.

excellent parking and great value as well

great location, friendly staff, very clean, comfy bed, free parking.

wifi couldn't be used due to problems with the system

very near to where our son lives. not expensive. car parking included. wifi included

communication had to ask for the wifi code and read on website about available facility s at sister hotel but

comfortable bed, clean on arrival, had an early check in which was accomadated

was helpful and very kind not only was he running the bar he was also the receptionist amazing guy

wifi was free and you could cast whatever you wanted to watch from your phone apps to the tv

clean , good location breakfast is present , venue is modern and clean

no wifi for our

the room service such as bedding and toilet bins were very poor

great breakfast with hot and cold choices and not at a ridiculously expensive cost like most hotels

good for kids

room was clean and great for a young family as there was a fridge and microwave and additional kitchen items

plus, it had a kitchen, which was fantastic

wifi & breakfast

room service was also excellent, room cleaned perfectly every day

pet charge is high @ 15 per night, capped to 30 regardless of length of stay - but 15

this is a pet friendly hotel, not to keen of the thought of dogs sleeping on the bed

parking on site 8 , limited spaces though, friendly staff clean comfortable rooms, 24hr bar, good

location used the sky bar, spa, gym and restaurant

children in the spa running riot when we went but most times kids are not allowed in the spa

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

the brand is elemis, absolutely top shelf ud83dudc4cud83cudfff room service was available throughout at a cost

although the hotel was pet friendly, we had to pay an extra 25 charge to have our kitten with this

i would also recommend to set up the hours for families with the kids and adults only use of the spa separately

the gym is a little space and could use updating but it's there if you need a quick half hour workout

location was perfect for a morning run on the beach and activities for the kids

disappointed the gym wasn't fully available but we understood because the renovations

no phone in room for room service

the wifi wouldn't connect to the tv properly so i couldn't use any apps but that was a minor issue

a bit of a noisy road and wifi was a bit spotting

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

super friendly staff, 24 hour bar, adults only, delicious breakfast,cheap parking!!

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice

guess the one thing i didn't like was the fact that the bar was unattended all the time and i can't comment on

open and rotten, mould in shower in hallway on way up to look at room met with 10 big bags of laundry not very

they are not alone on this but i never like having to pay extra for wifi.

was just fine, we initially didn't ask for breakfast for we were going out to eat but the proprietor offered us

i been before 3 month , and between now and that time it is a visible difference , now they have breakfast ,

helpful stuff, good variation of breakfast (kids free) and nice decolation

we had the gold room with spa bath, super relaxing and great value for money

never got a decent sleep due to noisy kids in property and constant slamming of doors day and night

was stunning very boutique dressing gowns, slippers and toiletries provided spa bath definitely a bonus was

room was lovely, loved the spa bath

standed double to deluxe room the bed was very comfortable room was spotlessly clean we also had breakfast which

wifi worked a charm

breakfast and the beds are so comfy

the bed was very comfy. staff brilliant breakfast yum yum.

bar could have been open longer as it closed at 8pm and was showing on booking

a hairdryer, fan, usb connections, free wifi

overall cleanliness of the room/en-suite, comfy bed, air con, blinds keeping light out, wifi, parking,

wifi was a good speed

wifi didn't work, heating was too high, no staff on hand for any of our stay

the tv in the room would not connect to the wifi at all to use streaming services

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

at the reception was very nice , friendly he give us some information what we should visit with kids

carpet so when walking through your be not knowingly walking onto the the spikes both myself and kids had hurt

the shower was dirty and door hard to open, kids could quite easily get burned in there

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle

it was too much stairs especially as we had a pet dog with us

smell of urine in the bathroom room location (window view of the hotel kitchen/laundry rooms) no fault of the

no room service or phone i room.

rose petals we ordered didn't happen - no refund was offered

my advice is if you have a pet, don't consider this hotel

kids loved it there also

free wi-fi, reasonable bar

beds great service very helpful staff tasty breakfast have big garden lots activities for the kids

kids loved the play area in the garden

very good stay. very helpful owner and nice garden for the kids to play in with trampoline.

we and my kids we loved it they enjoyed the most we’ll be back here again

late night room service food options were not great for me.

excellent location and staff, outdoor pool was very scenic and enjoyable for kids.

down for room service at 22:10 to be told the kitchen was closed although reception told me it should've

spa with swimming pool, showers and sauna

fiance's driving license had the address of 'turbary park avenue' written on it, as opposed to 'golf links road

like the difficulty with parking and the no free wifi in the bed room, also the shabby upholstery in the lobby

wifi was poor and did cost to use this service was inconsistent throughout although the hotel did

is beautiful hotel swimming pool spa nice view

pets- did not like that pets were allowed in hotel , walked through bar to get to the garden

breakfast was amazing with fantastic gluten free range

didn t have the staff to run the bar in the evening & the receptionist had to almost beg someone to come over

i tried the wifi code

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

i don t believe the bar was open at all during our stay, the pool was closed but we couldn t find use the

had a great stay - breakfast was lovely and everyone was great with the kids

like a brick, and there wasn't anything in the room to advise receptions number or how to order room service

reception staff and bar staff were amazing

had a great stay - breakfast was lovely and everyone was great with the kids

staff were super lovely and the pool was a big hit with the kids

bar at the guest house

nice bar and breakfast area

very difficult to clean with so little water 09:00 is a bit late to start breakfast for us when kids are up at

no water for a 24hr period during our stay which was quite frustrating as we couldn't shower the kids or ourselves

hotel bar availability states,

gentleman at the bar very friendly

i highly recommend this hotel my kids loved it, and i will definitely stay here again

very quick room service

com,i had to play for parking,which i think in a bit unfair told by reception that if i went directly to the

was given a room next to staff laundry on the first floor and they started spin drying at 7:30am

bar and bring it to the breakfast area, as if the staff brought it, the hotel will charge it as a room service

enjoyed the bar meals

staff were friendly the facilities were great the pool facilities

poor wifi.

lovely staff, from the receptionist to the bar staff who served us morning and evening, to the cleaners who

adults 4 kids (12, 10, 9, 8) booked room for 6

we had a room for my kids and one for my partner and i

good location very near to the beech free parking

parking was tight but manageable

adults 4 kids (12, 10, 9, 8) booked room for 6

night too, and when we got back from town later that day we were told our breakfast would be room service monday

no room service or water in the room

no room service

good room, poor choice of room service.

perfect location being close to the pier and town centre..lovely bar and restaurant area

g room service very quick even if not planned

i love the spa ,sauna and jacuzzi was perfect english breakfast

gym is nice but just maybe put some medicine balls for floor exercises

pool relaxing spa style designed with adults in mind

well equipped gym

no cleaning no wifi no parking overall is that what they mentioned on website they didn t provide anything

communal kitchen was somewhere i would avoid due to cleanliness

location was super and literally minutes from the beach with free parking

wifi was really good

family s with kids etc, shocking from the hotel

1 minute walk which was perfect as having kids and lots of bags

secondly, when we got the kids ready for the shower we see the shower glass door comes away, we called the

so just wanted anyone else to know what to expect so your aware you will share with the kids

hotel was nice but a bit run down and there was rat droppings going into the out side kitchen and

room was lovely with kitchenette, sofa and balcony

lovely rooms and the bar and restaurant was stunning

this was not communicated to the kitchen or waiting staff

game room for kids and nice clean pool

my room was spotless, comfortable, and beautifully designed, providing a relaxing space to unwind

the wifi was very good

another + point is the onsite ev charger

we all loved using the swimming pool

wifi weak in rooms so had to use 4g data

parking but there was on road parking

the atmosphere in the bar area at night was brill as well

free parking and pet friendly

bar people brought the food we ordered to our room which was nicer for us as we had two young kids

wifi isnt very strong and constantly dropped after connection, but we were on the top floor so

free parking and wifi

easy parking, friendly welcome, clean and comfy room. great value.

could do with an update. wifi was a waste of time

the wifi was unfortunately a bit weak in some of the rooms.

paid for breakfast and room service

my kids were so excited to have a bunkbed in the room

swimming pool seemed a little dirty and it was pretty cold..

was brilliant and so good for us to get to the beach with the kids

nice hotel with swimming pool, towels are provided at reception

we were in a family room which must have been directly above the bar which had music on very loud till half 1

parking was a bit of a pain

enjoyed the facilities of the hotel and sadly missed out on the bar and coffee shop but would like to return to

bar staff friendly

friendly people, big room, great location, parking

the indoor pool is massive

room service was amazing aswell as valet parking - not needing to worry about anything

wifi was a bit rubbish

the outdoor pool and indoor sauna area

the indoor spa is small

free wi-fi and easy parking and of cause the great breakfast to start the day

parking is an issue as its limited but down the road there is a public car park 10 per 24hrs

the signal of wifi was very poor in my room on 3th floor.

extremely kind staff; close to the beach and centre of town but on a lovely quiet road and free parking

it is very difficult to find parking

very clean and the outdoor pool

swimming pool was amazing perfect temperature and clean me and my little kids very happy all the staff helpful

pool area great for the kids

excellent meal via room service - fresh and hot

great bed, great view, attentive staff and everything including room service was good value

free parking was awkward but there is a public car park across the road that i will use next

there s spacious parking available just across the road, which was really convenient

10.30 last orders in bar tue eve.

very little parking spaces

wifi wasnt really good. but it might have been depending on what room you were in (no5)

everything you could want from a continental breakfast

excellent location, breakfast and staff.

window safety latch broken, no full english brekkie option, conflicting bar closure times, wardrobe definitely

plenty of parking

hotel is a little gem we had a beautiful large room all newly refurbished the breakfast was superb wish we could

friendly staff, attractive and spacious rooms, quiet, plenty of parking, great food.

fortunately the bar was open and we enjoyed complementary drinks whilst waiting for a pizza delivery

large rooms and plenty of area in the bar & restaurant to relax and have a great space

fantastic value as breakfast included in the room price - great spread of pastries, cereal, fresh fruit, juice

wifi hit and miss