nice bar and restaurant. good menu plus cavery as well every night. could not fault food.

food and drinks in the restaurant and bar were served by lovely staff and the food choices and quality,very good

staff were very nice and the young bar man on friday night was remembered our order every time despite us being part of a large group

menu choices were a bit restrictive £20 charge for late check out

comfortable room, friendly helpful staff late check out bar is available in the evening good

we gave the waitress/bar lady a generous tip as she was so wonderful and hospitable, especially towards my young

the pool …

the bar games room and swimming pool were closed

swimming pool warm & not busy

there are few important facilities nearby such as public laundry, restaurants, etc

is not as negative as it looks, just my opinion as we travel a lot, stunning young lady behind bar was alone most of the time, with the few people arriving she was busy, could of done with a

good cooked breakfast with healthy options

delicious only downfall it took ages and we wasnt aware we needed to book table so we were put in bar which was quite rowdy and packed while we were eating , the breakfast was lovely and

loved the tea and coffee making facilities and breakfast hamper delivered to our door was very well enjoyed

food in the bar / restaurant was excellent

staff, like a ghost town for its size, no snacks apart from crisps, no room service even though stated in booking

every floorboards was very creaky and the pool area needs a good wash down especially the roof

the swimming pool is amazing and really warm

was great really enjoyed i think the lady was call carline she was vary nice and the bar staff down stair the woman with red

now closes at 10pm instead of 11pm and there is now no overnight room service for refreshments

we had the gold room with spa bath, super relaxing and great value for money

helpful stuff, good variation of breakfast (kids free) and nice decolation

the spa bath was amazing and amazing staff

very nice room with lovely spa bath. good location.

ideal location between the beach and the pool

good location, big tv in the bar and comfortable room.

parking and allowing early check in

the bournemouth half marathon, cecil court is ideally situated for the finish, they also had a late check out available at an additional cost, but well worth

christina serves, and sometimes cooks the the exceptional breakfast

breakfast was great.

the kids felt comfortable too

the shower was dirty and door hard to open, kids could quite easily get burned in there

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle of the night

the bed was comfortable and the had a garden where the kids could play.

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very dangerous bottom protection sheet to base of bed

lady on reception very pleasant and as we arrived very early she gave us early check in

kids loved the play area in the garden

the bar was also well stocked which always helps

kids loved it there also

kids friendly place with large garden and ample parking space

the garden with toys was great for us travelling with young kids

it had swimming pool steam room sauna gym.

location used the sky bar, spa, gym and restaurant

central location, good gym and pool. rooftop bar. size of room. reception staff.

good breakfast great gym, pool great bath in room

the pool at the time were full of other kids who wanted to swim

gym was described as mini, but it was much smaller than expected the cost of parking, it cost us

the selection of breakfast was a bonus as my kids are fussy

i ordered a meal from the bar which exceeded my expectations

hotel, the rooms, the bathroom, the gym were all clean

hotel, staff were very caring and the hotel room was clean, fantastic breakfast

there was a bar open for us which enhanced our stay

hot tub was fantastic and kids loved it

ideal for kids

manager was really nice and breakfast was excellent great position within walking distance to town centre, thank you so much

nice bar and breakfast area

went with kids and they liked the pool it was nice and quiet.

kids really enjoyed their

as it looks in the picture the fact there wasn’t many using it did make it adequately and the kids enjoyed it

went with kids and they liked the pool it was nice and quiet.

very friendly, helpful staff. clean and tidy room. lovely spa and pool. would definitely return.

kids were put in the room on a different floor and staff were not accommodating of this

secondly, when we got the kids ready for the shower we see the shower glass door comes away, we called the person in charge

expected to have family room for kids and parents, unfortunately we can’t find , we tried to booking 2 rooms unfortunately

family’s with kids etc, shocking from the hotel

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the shower she only had one the entire time we was there as she

is hit and miss, the handle to the bathroom was broken in the family room which is not ideal with kids

the whole experience was very good, and the wifi was free !

adults due to the attached pub making it quite loud which is far from ideal when trying to get kids to sleep

the wifi didn t work either

didn t have wifi in the room. limited parking on the premises

we all loved using the swimming pool

can t wait to come back and ensure we have enough time to use the spa facilities

lovely big room, great location, lovely spa facilities available, games room too!

bar lady in the evening was just amazing, made our whole stay

pool was full of kids, which is only to be expected during school holidays but it may be nice to have some time for

3 month , and between now and that time it is a visible difference , now they have breakfast , bar open , event room , they have all the facilities now

clean comfortable bedding, good breakfast

room service bin in bathroom full on arrival

the room service was great and facilities were very

towels lovely and quiet relaxed well ventilated warm great food breakfast very good friendly bar brilliant value for money

the staff, both reception and bar staff were friendly, helpful and welcoming

bar area really nice

room service only offered sandwiches, and no room service menu in the room.

hotel perfect, interior decoration perfect, room service on point , staff very lovely

no room service which would have been nice

we were pleasantly surprised with an upgrade to the beautiful junior suite and a slightly early check in

it was a huge room, incredibly warm (despite the age of the age of the building) and the spa bath with tv was an excellent modern touch to an otherwise originally decorated period room

was advertised they had a bar downstairs but it was just a lounge think it was because it was out of season also self check

felt like an apartment with its own private staircase and luxurious spa bath within the lounge

we had last been there was no staff on reception , the reception & bar is now at the sister hotel

ring our 1-night stay 'en route' from kent to devon) for the price

parking is challenge. but it is off road, with camera.ud83dudc4d

good breakfast and location. pleased to get parking.

wifi good

parking could be better as i'm disabled i am always a little concerned about getting a spot to park

bedroom, outdoor pool, spa & indoor pool, gym were all excellent

we used the gym, had a massage used both indoor and outdoor pools along with pool side drinks service and will

room service is gorgeous

the facilities and outdoor pool are fabulous.

spa and pool area also so good

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

lift was great for the second floor, bar great for a night cap

friendly staff, bar open 24 hours and several different seating areas in which to relax

the lounge and bar were good to relax in, and we enjoyed playing pool, too

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

room service food

so just wanted anyone else to know what to expect so your aware you will share with the kids

while only to find out that all three of the bedrooms we have reserved had no extra beds for the kids to get some down time, only 1 of the room's had a decent sea view the other two had a very

unable to connect to wifi

the wifi in our room didn t work. room 305

charged 5 to use the pool and gym facilities in a hotel advertised as a spa hotel seems a little silly

we loved the evening entertainment, the breakfast, gym & swimming pool and being by the sea.

but the bar food was very nice

ordering

the room was clean and served our purpose. we enjoyed the live music in the bar a lot too!!

large room , clean facilities, leisure centre , bar , everything was clean, bed comfortable, staff professional and friendly

min drive) & a night out at the brilliant chaplin s cellar bar for a night of live music - 10/15 min walk away) plenty of free parking at the hotel too

there was parking at the front of the hotel and a big park at the back but

like some chain motels i could mention) and works well in communial areas - not in

lots of good facilities including entertainment and pool. location . parking.

no bar to dance with pretty

good for kids

wifi did not work most of the time and when it did my husbands and i instagram account was hacked

room had a microwave, kettle, fridge & cutlery & crockery, necessary when travelling with kids

upon arrival we were told we had to pay for parking and that there was no restaurant or room service for the 5 days

breakfast was very good, and we really appreciated the thoughtful touch of the kids’ colouring pack provided at reception, which made our stay with a child feel genuinely

the outdoor pool / sauna and steam room were not working which was a huge shame

we had a great time and met some lovely people. the reception and bar service was exceptional!

outdoor pool was a massive bonus but it is a little tired looking and in need of some repair

nice bar restaurant area overlooking the sea

the reception, ristorant and bar staff very nice ,smiley ,polite and friendly, specially with kids,thank you very much for making us feel very good

thing, in just my room i haven't had wardrobe, plus, room service is not regular

ey just forgot

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

walls quite thin lots of stomping above and hearing kids and phone alarms.

the heated swimmnig pool was a huge hit too

cosy hotel with everything i could want. very friendly staff. nice with a heated pool.

was great, staff were friendly, outdoor pool was warm enough for kids to swim in

room service was poor with missing items 3 days out of 5 for our breakfast tray

excellent location, helpful restaurant manager, good food. reliable wifi.

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

gentleman at the bar very friendly

very quick room service

staff, attentive room service in regards to dietary requirements, good covid measures

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

breakfast was full english and tasty

clean , tidy , relaxing, staff helpful . spa treatment lovely breakfast brill

really enjoyed the pool with jacuzzi and sauna as added bonus

although we parked close with no difficulty it was a little tight getting the kids in and out

good size room, very clean, very helpful staff with quick room service

i don’t believe the bar was open at all during our stay, the pool was closed but we couldn’t find use the hotel next

good value for money clean room breakfast was great staff was good

breakfast was amazing with fantastic gluten free range

we liked all the breakfast.

balcony and the view. good breakfast

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

hotel is a little gem we had a beautiful large room all newly refurbished the breakfast was superb wish we could have stayed

breakfast was superb and the location amazing.

very clean and freindly staff and good breakfast

only negative would be that they only started servicing breakfast at 8am, would of preferred it to have been a little earlier as i had to leave before 8am

you are moments from the beach and the hotel itself has a lovely bar and beer garden

i had to leave early the next morning for my appointment but left him with a late check out snuggled up in the magnificent bed

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

i ordered room service and got the best fish and chips i ve ever eaten delivered to my room

park for the kids within 2 min walk from the hotel

we found an alternate property for 100 a night and which received room service breakfast, which was hot food

a little grime in the bathroom that had to be cleaned before the the kids and i used it

value for money, especially the breakfast, kids loved having options and helping themselves, room was comfortable and clean, tv to watch

walking distance to a beautiful lake surrounded by multiple outdoor fitness parks and a huge kids’ park, and just a short trip to poole harbour beach

convenient bar and restaurant

just park up and walk around poole, get boats to brownsea or open top tours

early check-in and late check out

fabulous view. nice breakfast

the whole place is stunning and the food is exceptionally good - the buffet breakfast offers everything you could wish for