the pool was cool but so refreshing

there was no wifi in the room but we did have 5g/4g

everything was perfect.. no wifi so bring a book or two

it has not air conditioning, wifi, and you can t buy any drinking sodas etc

no mini fridge in room. no wifi.

friendly staff, good location, pool, morning snacks.

no parking

no table in room, no breakfast, very small pool 2 lounge chairs for 4 people at the

parking was on the street

the pool was dirty

was fresh prepared in a mobile location directly in parking lot of hotel

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

the location is convenient and parking was a breeze. staff is friendly and engaging.

wifi was mediocre

the wifi was a little slow but it is understandable since the place is remote.

the wifi signal doesn't work at my room, the far far far one

could use food and a bar on the property . would have loved a cocktail by the pool.

the pool is to die for, a cold plunge to rejuvenate is a great way to start

no fridge, unstable wifi, unpaved road

and parking wasn t of her liking because she needed to be talking to other staff members at the bar across

it was right on a square in ponce with shops, restaurants, casino, fire house museum and a beautiful church

right around the main square with plenty of places to eat, a casino that plays salsa at night and night life

there were a couple of restaurants and full bar on site an a large video game room and pool tables

at night i heard screams from the bar and all conversations of people in an out the elevator

they're pet friendly and allowed our dog to stay at no extra cost

location, friendly and helpful staff, pet friendly

wifi not good. can t get it to work. tv is very limited in channel selection

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit

did i mention this hotel is pet friendly too

comfortable bed. great music at the bar / pool. good experience.

and familiar place that needs improvements in lighting and security in the parking lot

no wifiud83dude05, no dinner

no good room service

location was good. place is beautiful. lovely pool area.

no gym, no transportation available unless you get a taxi

i think it was in the area near the kitchen

they do not have a spa on location so it makes it complicated to get massage.

motor golf carts that the stuff were using were making too much noise like motorcycles

m a non- golfer and would have liked more options for hiking and ecotourism on the hotel grounds and in the

the space is nicely laid out with two bedrooms and a nice open space for the living, dining and kitchen

pool was not cleaned a lot insects in the water

the pool was not in working conditions until saturday and we checked out sunday

loved the spa, pool and self check in and out. best idea.

was strong, the fans were dusted, the bathroom when you're showering flooded everywhere, the pool stairs is

the infinity pool was stunning and we enjoyed many hours on the roof

although it's a pet friendly hotel, the corners of the bed were pretty dangerous for my dog when she jumped

no bar on the rooftop. loud during the middle of the night on weekends, but that was expected.

loved the roof top pool area and gym

the pool and bar in the rooftop is amazing to chill after a heat day

had to go to the coffee shop to get decent wifi

no wifi at all.the bathroom is not working properly.even the water temperature is awful.

bedroom had no window, and the wifi was not workin' properly

the coffee shop next to the hotel had great wifi.

no real complaints... wifi could have been a bit more powerful :)

wifi only reached to floor 2 of the building, so if like me your above that the wifi doesnt work

2 keys and free wifi, food around

old, bed was not comfortable, wifi did not work

the wifi was excellent more than 250mbps both down and

free wifi, very clean rooms

hot water, wifi and air conditioning system

no chance to adjust the temperature of the air conditioner, wifi not completely performing

careful using the laundry

water cooler for your use in backroom with laundry facilities and very dirty

was on the 2nd floor so was lucky to have wifi in my room, however it is not available everywhere on the property

the day we stayed, they closed the kitchen for breakfast (no reimbursement)

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair

location with a cool rooftop bar that serves excellent mojitos

wifi is adequate but weak at busy times

roof top bar was excellent. staff was great!

wifi password on back of room key card

friendly and helpful staff, and good wifi

wifi was bad; we had to use our cellphone hotspot from time to time

wifi wasn t that goid

wifi in room 4 h is weak and it takes a while for anything screen to show up

we had pretty good wifi

the pool is the size of a hot tub but we didn t stay for the deck or pool

location, local flavour the receptionist was great and helpful, we had early check in.

plus the rooms were comfy, location is perfect, open bar is incredible

also adults only

i didn t have wifi or anyway to make a call

after 40 min he came back to say they had no water despite having an open bar that was still open

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the pool is clean and not too warm, even in the summer

wifi didnt work in the room

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

swiming pool and lobby

the location is another hotel cross the street with a casino movie theater behind the hotel

there is only one pool but its really a splash pool, the gym has very limited equipment!

shes stayed in her celphone maybe she was on her break understandable, so we walk through the laundry zone

pool/gym hours are very limited to 7pm.

my kids loved the pool

free breakfast in the morning and free wifi

have a good small water park for kids

and the bar tender carlos was amazing and absolutely the best

have a good small water park for

the pool was nice and clean as well

the room is like an apartment, the pool is great for relaxation, the gym and game area is great

the game room for the kids was great

have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you

great location to cruise ship, sites and free shuttle.

bed, night stand, tv, small closet, small bath, and free access to wifi

but i don t think they had a kitchen for that

it we were given a voucher for a juice or coffee and a ham & egg sandwich and told that there kitchen was under

wifi was non existent, later than advertised check-in, even though our rooms were ready earlier

room, bright window, nice facility, breakfast in lobby, working wifi

a/c did not properly through our unit (presidential suite) the living room and kids room the units leaked to

made the kids feel a little off

breakfast was very delicious and very accurate on the time given

when we arrived my kids didn’t want to leave the room

not for kids to play in

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore

gym space was too small for more than 2-3 people to work out and the breakfast offerings were a bit

only thing i can say that was bad was the living room and kitchen had a lot of wasted space

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

also even the wifi did not work in the room

the breakfast was limited choice but quite delicious

place was amazing overall highly recommend for an adults only experience

we only ate breakfast once but it was delicious

exceeded expectations, breakfast system could be improved. pancakes were raw.

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

bed was comfortable, good tv service, good wifi service, coffe was good

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

very expensive breakfast and drinks/snacks in the room

breakfast was available but a little pricey

small pool and gym available on site

the swimming pool was

pool is tiny and too full of kids for my taste

the flooding around the hotel. the wifi didn't work.

their laundry machines were broken and they didn t allow anyone into their game room or gym

the staff was excellent the pool and jacuuzi was a+ the breakfast a+ will come back again

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

walking distance to lots of restaurants, bars, and a casino

the free breakfast and the two chefs were excellent

included breakfast was the most amazing breakfast i have seen

wifi is a disaster !!

was no parking and pool

the pool and hot tub

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

old building with no ammenities no view the wifi was very unstable

our tv had no wifi

no access to the pool

wifi was a bit iffy at times but happy to have it at all

there is no pool

poor breakfast and the wifi signal was bad

the pool and room and close to the beach and shopping and dinning

staff was very courteous and helpful loved having laundry facilities

close to shopping, restaurants and casinos without needing a car

pool is small and there were no stocked mini bars

the gym is good for a cardio workout

also, the wifi signal is very weak and kept dropping

my fiance dropped of key to the room at the spa to give after my appt

we had to pay for parking even the laundry you paid for

laundry room was unkept

wifi was unreliable and didn t work on the balcony or by the pool

love the room, the beach and the casino and live music

we enjoyed also the gym and rooftop jacuzzi

didn t like that the property didn t have a pool only 2 jacuzzis

room size and layout, breakfast, pool

i was walking distance from many restaurants and stores, the gym, and a lot more

has a gym and nice hot tub lounge area on the roof

wifi was unreliable

housekeeping even did my laundry for 10 dollars

ac was good, wifi is strong, and hot water in the shower

customer service, clean and very comfortable, breakfast and wifi included

wifi worked well, tv on point, ac was the mvp, and the price is unmatched