wifi did not work well, which was the case everywhere we stayed in puerto rico; so not unique to

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit

they even allowed me to use their laundry facilities free of charge

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

the staff are very nice and helpful and they did not charge me anything extra for my pet

the service at the bar was exceptional and the food really good

valet parking and is in the midst of all the action in the city, souvenirs next door, city tours, casino, museums

the coffee from the mini bar inside was also great

there were a couple of restaurants and full bar on site an a large video game room and pool tables

right around the main square with plenty of places to eat, a casino that plays salsa at night and night life

they are pet freindly

too many mosquitoes in our room. no wifi, different hours for check out

no direct acces from inside the hotel to the beach and the wifi poor

the entrance to get the parking lot

and familiar place that needs improvements in lighting and security in the parking lot

cleaness of the sheets and no parking space.

the pool was dirty

hotel restaurant and bar were reasonably priced

no parking

pool was closed for a private party

pool open 24/7 all areas all clean

the balcony had acces to the pool and beach area

in las plamas excelent service of alexandra and in the pool areas julio

very family oriented and great entertainment for kids.

has a beautifull beach and good pool

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

the pool was cool but so refreshing

wifi and limited cell service - however this added to the peaceful secluded vibe

the pool is beautiful and well maintained

it has not air conditioning, wifi, and you can t buy any drinking sodas etc