stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

good location, friendly staff and nice property. late check out was amazing to have!

no good access support to the hotel no desk no wifi free

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

gym upstairs and spaced to lounge

the wifi went out the thursday/friday of my stay as well as the fire alarm going off forcing the guests

we enjoyed also the gym and rooftop jacuzzi

didn t like that the property didn t have a pool only 2 jacuzzis

wifi was a bit slow

have a pool, they have two jacuzzies, which is great, but a pool would be impossible due to the type of

early check in with friendly staff

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

the kitchen was a bonus

breakfast included

very safe and secure, continental breakfast, very clean

breakfast was disappointing, it consisted of coffee, orange juice (artificial) and a sandwich with

the lobby is beautiful and a hot breakfast was included

hot breakfast

was amazing super close to the beach where it was nice and quiet staff was amazing pool was

in the kitchenette area, there were knives and spoons, but no forks, lol

wifi connectivity a bit wonky, needs improvement.

we were given a room next to the pool, kids in the pool in the evening and

the kitchenette and bathroom was a little shabby. think homestay rather than luxe boutique.

the beds in our kids room felt the same

top pool and bar was amazing

room, pool, gym, service, bath

the location, the food, the staff, the pool, the comfortable bed, the shower !

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

housekeeping even did my laundry for 10 dollars

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

was no wifi and the tv in the room could not stream anything as there was no wifi

wifi worked well, tv on point, ac was the mvp, and the price is unmatched

also the communal kitchen was open for travelers to use

also, the wifi signal is very weak and kept dropping

poor breakfast and the wifi signal was bad

no parking and no pool

no pool

the rooms are very small and the pool is at a sister hotel a block away

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them

small pool

nice bar downstairs, gym, coffee shop, helpful staff

the courtyard is comfy with the pool and large hot tub and kept clean

the music from the bar below was horrendous

they have lactose free and gluten free options and a coffee bar that was actually nice

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

location, pool, food, staff, casino

live music would be nice at the pool. and beach chairs and towels need a refurbishing.

friendly staff, cleanliness, food, service, location, gym

rooms for the prices they should come with much more space, kitchen, living room and extra room for the bed

the staff at the bar by the pool were amazing and very friendly

amazing the location to everything was perfect and walking distance to many places and parking was not as bad

parking is not available

thank you to the kitchen staff for making grilled cheese sandwiches for my husband

are lots of thoughtful touches in the common areas coffee, tea, and water stations, a communal kitchen, board

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

parking

no wifi, no work table or chair, small room and no coffee machine

it was clean and had a good location. there was free wifi

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

was generally happy visit. pool and need to cleaned. sand in both..

from a cruise laundry facility was most helpful

breakfast was shared at el canaria, for the price difference paid to each hotel, i would expect a

nice room with tv, bathroom, fridge and wifi

small pool and gym available on site

checkout before breakfast...was so nice to have coffee available. thankyou

the gym and the pool were great. i also loved the are where breakfast was served.

the wifi suck.

clean facility, had to reserve to use the pool and jacuzzi (although the jacuzzi was not working that was

musty room, small king room, nasty breakfast l, no laundry onsite

did a good change in providing breakfast to go so as minimize risk of covid

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

very friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just

we called for ice bucket, 3 times and my husband finally went to the bar and asked for a glass of ice himself

the drinks at the bar were fair and a bit expensive

also even the wifi did not work in the room

the breakfast was limited choice but quite delicious

food , amenities, the pool area . rooms are perfect

the breakfast is good but the prince is much

was hoping for a spa and gym

i liked that it was in a calm and quiet area. the jet tub and access to a pool!

made the kids feel a little off

the free breakfast was amazing

i loved the view of the pool

they also offered other breakfast items

pool is very small

n/a - everything was great, loved the decor, breakfast, art work etc.

best bed, great breakfast. many food options close by.

) also, it would have been nice to have espresso-based coffee at breakfast

although they are fully staffed the kitchen was always 40-50 minutes behind in getting orders out

the prompt service for towels, room service, etc. front desk was very helpful

room service was great and pleasant staff...also breakfast was on point

fitness center was great and pool was awesome

i came back again ooh the bathroom very modern my kids loved it too and it has free internet and a night the

friendly, good breakfast included with our stay

and allowed me to use the amenteities available while i waited like the free shuttle and the pool

pet friendly and is close to everything

have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you

beautiful area and nice pool, pool table, gym and lounge area

pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go

wish there was an open kitchen for after hours food.

more options in the menu for breakfast.

great services, excellent front desk and area of the pool awesome

i didn't have time to use the pool which looked lovely! :)

dirty , gym loud music obscene language , long wait for breakfast , bike not available , no happy birthday

wifi was non existent, later than advertised check-in, even though our rooms were ready earlier

room, bright window, nice facility, breakfast in lobby, working wifi

there are no kitchen amenities - only a coffee machine with paper cups

but i don t think they had a kitchen for that

bed, night stand, tv, small closet, small bath, and free access to wifi

having a patio bar and great food helps give the resort feel

liked the pool and the people there were really nice.

the main reason i chose it was for a spa relaxing bday

great that breakfast was included

it as the perfect stay cute little hotel the adults only was a perk very nice staff

we arrived so early and he arranged early check in plus breakfast for us

the balcony in my room. the fridge, microwave, wifi. excellent.

the parking lot

room had no windows but door allowed road noise. wifi was unusable. breakfast is no very good.

pet friendly

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the plunge pool was small but great to cool off after walking around all day

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

wifi didnt work in the room

wifi connection was poor, curtains were stained, walls and bathroom tiles stained and dirty.

wifi did not work, the room was not that clean

kitchen in the lobby has a stove, microwave and a fridge

parking in the same location, comfy

of course there was no room service due to covid-19 but they also did not reduce prices

i didn t have wifi or anyway to make a call

after 40 min he came back to say they had no water despite having an open bar that was still open

the gym was 24 access

room was pristine, spacious, beds super comfy, kitchen has everything including cutlery & crockery, immaculate

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on

there was laundry and the pools were open late.

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

nice clean room and facility, breakfast

the breakfast buffet was awesome

staff and great options for breakfast

there was poor maintenance, no room service, and a shortage of towels

it was fantastic, i loved the pool area. comfortable space

very good breakfast bar below connected to the hotel

it was only a short walk to a beach with a nice bar and grill right on the beach

) and hooks for towels on the door, but definitely manageable with the bar in the foyer and the floor of the

wifi & technology strong

very bad wifi in our room.

wifi wasn t that goid

wifi password on back of room key card

wifi in room 4 h is weak and it takes a while for anything screen to show up

the service was impeccable! adults only with the open bar was delightful!

that it was adults only

are so welcoming, open bar is a super fun amenity as well as the rooftop

there's no pool.

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

super friendly staff, clean and on site bar and restaurant.

the day we stayed, they closed the kitchen for breakfast (no reimbursement)

the elevator smells strong kitchen smell from restaurant on 5th floor

location with a cool rooftop bar that serves excellent mojitos

rooftop bar and grill has excellent food and a good view

the wifi was excellent more than 250mbps both down and

old, bed was not comfortable, wifi did not work

there was no wifi and the room was very cold. there was no temp control.

location just a few minutes walk to anywhere in old sj, large room, decent wifi, our room at the rear was very

free wifi, very clean rooms

no coffee provided but did have filtered water in the laundry room

is no laundry service, bike rental

near the laundry room noisy

and tidy room, great location bang in the old town, excellent wifi, good bathroom, good ac

the wifi connection it is not so good in the bedroom

room service & housekeeping was great

unit ran constantly; poor service at bar; telephone in room had no connection to front desk; no wifi information

they let young kids hang at the pool drinking all night

the location the food is great the pool is great and water was great in the casino was fun

shout out to orlando who helped me with an early check in request

had to go to the coffee shop to get decent wifi

reminded me of a hospital room or prison tall ceilings no windows no phones bad wifi could not control air

no wifi in room, only available in common areas.

bedroom had no window, and the wifi was not workin' properly

no real complaints... wifi could have been a bit more powerful :)

adults only aspect was fabulous

loved the roof top pool area and gym

lovely courtyard bar , infinity pool and small rooftop gym

the infinity pool was stunning and we enjoyed many hours on the roof

there is a small gym of ok quality (not great)