indoor pool and good choices of breakfast

room was suite so the space was good for the kids, the swimming was great as it has sliding and water falls, breakfast was good also it’s a

breakfast was good but need more improvement by example improve hot breakfast like scramble eggs,

breakfast was good, just pricing is so expensive because of covid never gave gone down

you could hear the kids running up and down the halls most of the night.

clean, fresh room and friendly staff. unfortunately the pool is being renovated at this time.

kids were really happy with the breakfast in the bag, well packed

was super clean and the room was spacious for 3 adults and 2 kids

gym & pool was available but wasn't something i needed

the pool was not open yet, still under renovation

wifi was unstable. got itchy skin under the blankets so felt like they were kind of dirty.

wifi was very spotty and we couldn't connect most of the time. kettle didn't work for us.

free parking was right in front of the room, so we were able to access the car easily

old outdated rooms, wifi password didn't work. staff is friendly and prifessional

wifi was bad

good price, but not ideal if you want to stay longer time with kids

the breakfast was very convenient, but a little overcooked

a larger bar fridge would be nice

nothing except they gave me bar for my steering wheel to save my car from being stolen

breakfast, not sure why they charge for kids, given room daily price is not that cheap.

wifi was very strong

no password for wifi was given upon registration

wifi did not work, faucets were bad, coffee maker was broken, front desk could not locate the

laundry buckets for garbage

staff was very helpful with wifi issues and got me connected

the holiday inn in ottawa and got free breakfast, comfortable beds, it was cleaner, and pool / gym access for free

n't sleep with it) very

cleanliness, room service

rooms are clean. parking is available. staff is very nice.

room service phone line was not working as well

furniture, the kitchen area and the bathroom was clean however the bed sheets did have some questionble stains

no pots or pans to use in kitchenette

not get the room i booked ,, and bathroom sink was dirty , no glasses to drink from in kitchenete

the room was a good size (i booked a family room as it had a kitchen so there was more than enough space for just me and my pet)

it was pretty good value for money and there was kitchen supplies to make your own meals

very convinient location friendly staff free parking and wifi restorant in a lobby very quit.

pool pretty chilly

staff was excellent. very accomadating. good food. ok bar staff. loved spa extras

wifi was really slow lot's of hair in the bathromme

the gym is quite run down.

breakfast included, no room service available, restaurant and bar had very limited hrs, distance from montreal is not 20 min away unless you are teleporting

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

hotel is in renovation, so swimming pool and gym are not good

the bathtub in the room and the pool

the pool and spa is great and clean too

room with modern appealing decor, clean hotel, friendly knowledgeable front desk person, free parking close by, felt safe

1- the tv was old and can not connect to wifi, cleaning= we were four people but there were not enough shampoo and soap for all of us

i have asked for room service

to say something, its about parking accross, i would rather like it on site.

parking is across the service road in front of the hotel under the elevated highway

continental breakfast downstairs was also good

breakfast was great and the receptionist very kind, room very clean and a quiet place for a good

breakfast could use some more variety and meat options.

very lovely hotel. excellent breakfast.

the room was massive and breakfast was good

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

plenty of parking and staff was wonderful

staff were respectful, courteous, the parking is large enough, the facilities clean enough, the noise level to a minimum and the price is

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

parking is no problem either

we enjoyed the breakfast that was included in the room rate

spacious room and good quality furniture. the fitness room.

laundry facility handy

location, new, quiet, close to urban linear park, good continental breakfast, great staff

breakfast was excellent even though it was adjusted for take out or a few tables due to covid 19

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

some of the staff were very nice and offered me late check out until 3pm

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

room and the kitchen and the bathroom were dirty

no utensils in the kitchen, very small sleeping area. no designated parking

we had to ask for a clean bathroom, a clean kitchen and clean towels

clean and simple, with access to kitchen facilities and shared bathroom

they offered me early check in which was so lovely

tables with chairs in the « dining room », cause the bistro style tables were too high for the kids

go to most of a hot place, such as old montreal, the biodome, and the eaton center, and so on breakfast was a kind of surprise

friendly staff and in-house breakfast and free non-alcoholic drinks (hot chocolate, coffee, orange juice, water etc) really did

good breakfast! kids loved the 24 hour hot chocolate and juice!

early check in, helpful staff. the bed seemed clean.

restaurant was amazing and the small bar was inviting and good value

breakfast was good, if slightly unimaginative, and the staff were universally friendly and very

complimentary breakfast was okay, but a nice addition if you are on a tight budget

breakfast was fantastic

also, there was parking underneath the hotel with an ev charger, which i needed

accommodated early check in

the wifi connection wasn't good.

the breakfast was fresh and well served and there was always someone at the reception

nice location, allowed early check in. 24 hours coffee. staff were friendly and helpful

minute walk), clean, super comfortable bed and pillows, quiet, helpful staff, breakfast

ough montreal is pretty

room is big and clean, breakfast is good

staff told us breakfast is free for kids and in morning time they said it s not free

gym was lacked equipment

the breakfast was really good and the staff was nice

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for guests, because we had to take our clothes 2 blocks up from the hotel to a local

indoor gym & swimming pool

the gym and pool are also standout features of this hotel

room was beautiful. service was great. pool, sauna and gym amazing.

the staff; facilities including gym, swimming pool and sauna; lounge and study area; breakfast; location; and a great view of the

was so fantastic for us to have a kitchen

they say you could be charged if kitchen supplies are not well cleaned after being used

breakfast was good, but the staff and room and location were fabulous!

mini kitchen , brought groceries instead of takeout the staff were friendly and helpful location is very

was perfect, we like the small kitchen and sitting place

sofa is too small, even the kids complained

other appliances like microwave, toaster, some kitchen ware, iron and ironing table were in the room, which was very helpful

my sister and her two kids also rented a room

great location and nice kitchenette. friendly cafe staff.

fully equipped kitchen

pancakes with quality syrup and more options to choose from (buffet breakfast ) self catering kitchen with a 3 course meal vending matchine

kitchen and rooms very clean

terrace on the roof which my friend and i had the privilege to enjoy and have it to ourselves for breakfast and at the end of a long day(we got lucky i think, we felt like vip’s :))

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

a very clean kitchen and common areas

breakfast was okay...however we opted for other places to eat.

excellent breakfast bar with a variety of food selection

location and the facilities pool and gym

breakfast was amazing

add to it a very nice meal at a hotel restaurant and a very good breakfast- all this made for a great stay

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

a bit of noise from the people in the street. no laundry.

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

we had late afternoon flight the next day, and the staff was kind enough to give us a late check out

late check out.

the on-site gym was very convenient and having a coffee machine and drinking water in the lobby 24 hours was a

the laundry/microwave room was a bit gross

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

the parking ,far walk .poor wifi

ok staff good, room service good

up a tray with unofficial room service was a kind gesture

the hotel provides a free laundry room with four each of washers and dryers

complimentary laundry facilities very helpful

a little bit outdated regarding furniture and kitchen facilities, but it was okay not a problem at all , and very

gym was great but missing 10lb and 15lb dumbbells

big, beautiful room, clean room and gym, great bedding, location was great and everything was easy to walk

great hotel, good sleep super breakfast

stayed 4 nights with 2 small kids, the room is big for all of us

treadmills in the gym are pretty old but worked well enough

i liked the complimentary breakfast, which was of good quality, and the gym had everything i needed for my stay

the breakfast was very handy and loved the gym

good location, nice bed, good refrigerator . did not check the gym.

gym is small

could not get the phone to work to dial room service

gym could have been bigger, nice enough though

didn t like that there was no water in the room and that the gym did not have any free weights

their pool area looked amazing but there were a bit too many people the only couple times that i checked

it was wonderful not having to return home with chores to do (laundry)

pool was kind of small but we didn’t end up using it anyways

location, friendly staff, great facilities spa, pool etc

check in and out are nicer than usual 3 pm and 12 pm, and they accommodate early check in and late check out with no charge when possible, we used both options

experience was great. would love to see more variety on the breakfast offering.

breakfast at a window table each day

it was uncomfortable for my young kids

no iron in room. door seal of bar fridge was loose so didn't close properly.

breakfast and gym are disappointing.

access around the hotel was easy, gym was excellent and with two lift stations, access to floors was brilliant

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

they kept saying it´s a brand new hotel so their kitchen was not in service (but they do not mention anything online) so they give you a bag with an

small kids struggled to sleep

pool, hot tubs and gym was pleasant

nice neighboring bar connected through lobby of hotel, perfect for happy hour or grabbing a snack before dinner

nice gym

small gym

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

nice pool/ gym

location, room service, wifi

gym facility to small and not enough training equipments.

no room service or proper buffet breakfast

cost of breakfast buffet was a little high.

my kids really enjoy

amazing facilities ( pool and gym) and excellent location (+)very clean and nice to be connected to montreal underground. lovely pool, gym and sauna! (-) did not appreciate walking to and from the gym/pool in workout clothes or bathing suit (+) we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so useless for us (+)and gym are excellent location very good being a medium walking distance to the old city and (+)club cafe-gyme-breakfast (+)quality of service / gym and pool / breakfast (+) the pool and gym are very nice, and the attached mall was convenient (-) i haven't had the opportunity to enjoy the amenities of the hotel (pool, gym), so i can't judge on that (+)great location, with nice gym and accessible pool.

husband and i went to town away from our kids for a few days

hotel was in a great location had very friendly staff, gave me early check in and warm cookie too

the pool closed at the exact time we went to take our kids

pool with sauna and steam room were really

pool and hot tub were a big hit

hotel bar closes at 10:00 pm on a friday night, we had a family gathering, a rare occasion and were

the kids enjoyed it too

the bar and bar service was friendly and pleasant

the room and bathroom is very clean, very security for the kids and the pool is plus. ud83dude00

super hot water and water pressure

the bar didnt get too busy when i was there, great ambience

spa was clean and beautiful

sauna and spa facilities were spotless

clean, amenities like the gym, pool, sauna were great

the swimming pool and hot tub is so adorable my kids love it.

the pool/are gym was well equipped and a great add to the experience

nice bar downstairs

the night they lost my room service meal order. but they more than made up for it the next day.

took advantage of the on-site parking, gym, pool, whirlpool and sauna