pool and hot tub were a big hit

we enjoyed using the pool/spa and hotel staff were friendly

a great pool on the top floor to bring the kids

beautiful view from the top floor, kids loved rooftop pool... everything was perfect

laundry room available

wifi was strong and reasonably fast

room was self-contained with bedroom, bathroom and kitchenette

laundry

on site parking was available. breakfast. complementary wifi. balcony. windows that open.

we appreciated having the kitchen and dining room

the wifi worked well

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

wifi is available and free

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

nice staff except for one person who seemed annoyed when i called for a room service that was only available as

pool/gym area is beautiful with a wonderful view

very small restaurant with limited choices specially if you are traveling with your kids or have food restrictions

clean, amenities like the gym, pool, sauna were great

desk staff was very helpful and kind,the location was great,it was very easy to move around,kids friendly

wifi was poor upstairs, but balcony and sink were great

wifi coverage was very poor at our room at second floor, we had to go down to the lobby to use the

the laundry was a nice bonus too

a very clean kitchen and common areas

friendly staff, kitchen and bathrooms very clean all day long, good location.

the only bad thing there was the gym. was soooo bad!

the hotel doesn't have a pool. have to give the tip to the valet each time that need the car.

no room service for simple things like towels/coffee refills etc.

i wish they had a pool but i certainly understand why they do not.

gym was old and needed maintenance.

great stay. clean. very pleasant and helpful staff. laundry facilties.

wifi keeps disconnecting but staff are hrlpful

kids loved the rooftop pool

nice room, loved the pool on ghd roof for the kids and the staff were vety friendly and helpful

pool is an awesome bonus and 12pm check out is nice, they let us stay even later since our kids were enjoying

location. great room. very pet friendly

definitely not a deal breaker, is the lack of a pool.

room service was great

room service was quick

priced, no sauna or spa as stated

outdoor pool was terrific

pool seems like it d be more nice to look at than actually swim in

the rooms with fireplace in them are elegant and exactly what we like

were placed on different floor from our adult kids, so it was a little bit of pain to have to use your key card

gym is tiny and temperature was set too hot when i went.

fantastic location, incredibly friendly staff, free wifi. beautiful property, unbeatable value.

exceptionally well appointed and very comfortable, bathroom had robes and slippers (great for our spa treatments

the gym could have been better, there were no weights and very few machines.

towels are hard and knotty. wifi is slow

staff, high quality furnishings, balcony, gorgeous bathroom, fireplace in room, location, easy, secure and cheap

breakfast was fantastic

wifi was unreliable and resulted in a lot of frustration in our communication and as we planned our

excellent breakfast

the bar is held by a very talented

very poor wifi speeds

would have liked evening room service, perhaps expected with this type of hotel

could have more pet friendly information

thy don t have room service

great room service and food

the wifi was okay but could have been better, i know its free but at times it was very very slow and

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

is comfortable and big enough for two kids to sleep together

it was asian and delicious but the kids couldn t eat anything

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads

we also took advantage of the access to the spa (thermal pools, cold plunge, sauna, steam room) at the nearby

breakfast was included and was simple but everything one would need

wish gym/spa was on site

wish gym/spa was on site

continental breakfast and coffee were good

it was clean, continental breakfast was good and had plenty of selection for adults and kids

huge clean rooms, clean, nice staff, valet parking, gym and pool

good breakfast buffet

kids loved the lap pool and the breakfast room

excellent rooftop pool gym and sun terrace

upstairs the decor was pretty wacky & the furnishings quite random (from chairs to kitchen ware

kitchen was well equipped

the location was perfect and we had everything we needed in the kitchen

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the bar was a little pricey.

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

location, the beds were comfortable, nice to have access to a pool and gym on the top floor

very clean and nice gym for workouts.

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

chic, loved the pools,gym, service and restaurant. great stay!

location and great pool!

room was very big, wifi worked well

my kids loved it

feel like the location is perfect everything was nearby and the decor ,pool everything was

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

there is no room service in the evenings/night

great location, restaurant / bar quality was amazing, and staff was exceptionally helpful

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection

rooms are clean, spacious, modern, have plenty of storage, and the gym is excellent

asked for late check out the lady at front desk saying the late check out time is noon (that is not a late

location next to a bar a strip club and kebab house - a good night out without having to travel far

and now best solution to move 5 of us 2 adults and 3 kids to the room with one bed

ps even the room for the gym is well

they also offer free coffee, tea and water and it has a small and basic gym (didn't use this but will be good

room service was just a nee sets of towels every day, no bed making or cleaning

were great room was reasonable, good location, wifi worked, there were water bottles, it was clean, i was pleased

wifi was good

rooms are dated. wifi was slow

wifi available

gym was closed which was a little upsetting.

no pool or sauna in the hotel.

gym was great as well and had everything i normally would use

no pool, construction noise in the morning.,,

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou

wish there was room service. but restaurants near by were open late and delivered.

gym facilities were not that great, and half the machines were broken

gym very rarely equipped.

room service only until 21

room service was not that good

deal with the police and we had to take the bus back home in toronto all our gifts bought for our kids and family

if you travel with kids i recommend to take bigger room

continental breakfast was simple but nice to have with the kids

upper bunk beds are made for kids

noticed: all the cleaners and kitchen workers were black people

wifi plus no parking

of the storm, the wifi was slow

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

doors were dirty wifi directions on phone were incorrect and outdated

wifi never works

the wifi works well but occasionally cuts out.

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

the hotel staff was incredibly kind, and gave me a 3 hour late check out for free, and helped me with everything

wifi in some of the rooms is not very good

at the front desk was able to provide a late check out and also recommendation for food delivery since i arrived

$30 pet fee $60 incredibly expensive for the hotel chain

perfect location, good room with kitchen.

is no room service, the rooms are unclean and bathroom is disgusting

accessible location, free laundry, you can cook and they have lounge if you want to place to

we had a good stay in this hotel, my kids loved it here.

wifi was very bad

there is also laundry room

the suites provide everything you need and are well furnished, including a full kitchen allowing you to cook

the room was much bigger than we expected, which is nice when you have kids with you.

didn't like the pet fee

the bed was comfortable and wifi worked well

bar downstairs is maybe the best part

the room was smaller than i expected, and the gym was closed for repairs.

the gym can be better maintained

modern rooms, comfortable bed, fast wifi, and smart tv (to connect to my own netflix)

free wifi, good ac, very sweet owners-staff

we had no problems with the temperature, wifi, or the tv in the room

internet was slow, wifi was dropping randomly

wifi reliable

wifi works well, and the mattress was comfortable-- it had a nice level of plushness

very central location, with extraordinary staff and a good breakfast. great gym, good wifi.

it was everything clean and new, friendly people. good breakfast, great location

the breakfast is good, too

the included breakfast was nice

the gym was nice

wifi connection was really the only thing that it was terrible

i also liked the value for money and the laundry room service

wifi was only half strength, but the real issue is probably the internet portal, which is quite

minimal amenities, pool, laundry, leisure areas

laundry room was good

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service

everything ! restaurant food was bad , bad customer and room service

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

well-decorated and relaxed hotel, fantastic outdoor swimming pool, good location close to center and eating

is not convenient and scary for kids

not provide breakfast box early in the morning

the windows open too low small kids could fall out

noisey and some bunch of kids playing around the hallway.

i got woken up bunch of times by kids running in the corridor and people check-in late at night prolly just

was perfect, except the wifi

wifi was strong

wifi was working good

everything is great! location, friendly staff, good wifi, great staff, and amazing breakfast

very clean, efficient room service

kids could fall out if they wanted

druggys yelling not a safe environment for night adventures or to walk around with kids

bad bugs we have through everything and that cost me over $2000 withdraw all the bags all the kids clothes and

we had to wait 3 hours with kids and they refused to refund us as the room was not corresponding at all to the

room service wasn't done as requested

every morning i got a knock asking if i wanted the room serviced or needed supplies, even though the front desk

free breakfast was not a good experience, there was only 1 or 2 staff managing the supplies, saw people

lack of services (no wifi, only cable tv, no filtered water in the room etc.)

hotel was safe for my 3 kids to run around

it was relatively quiet (no street noise, but could hear kids running in the hallway)

early check in, helpful staff. the bed seemed clean.

near metro, fair price, comfortable bed, good shower pressure, good wifi, refrigerator in room

free coffee and tea in the lobby, free wifi. key fob entry

hotel while sitting in the lobby, he was so kind to suggest another place nearby with a free wifi and toilet to

wifi was

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

of soap), no air conditioning , no wake-up service and very poor wifi

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

great location! staff is very friendly, wifi works perfectly.

mattress could be firmer, and wifi was weak.

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

great hotel, staff were super knowledgeable and friendly, clean, pool was great.

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

location, room service, wifi

pool

bring hear plugs for the family and kids if you want a good night sleep

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

wifi was too slow

do not bring kids

me this hotel is not a family based hotel , i stayed with my two kids and because there is a bars all accrosss

we were 2 adults and 2 kids and the sofa bed was a life saver

small on-site restaurant offers decent but small-ish breakfast buffet ($25 per adult, kids free) and a-la-carte

room were very nice. they allowed early check in and a late check out.

room service food was great

location. breakfast. gym.

they kept saying it s a brand new hotel so their kitchen was not in service (but they do not mention anything

we love aria,staff,breakfast,room

spacious and comfortable room, nice breakfast.

the room was nice, the pool area was great, the breakfast was delicious

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive

the breakfast was delicious

service of laundry in each room/apartment

same breakfast every morning.

the lack of towels in the pool area

clean and have laundry inside of room !!! best city view

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

my kids always love the pool. also can t beat the location when travelling by train.

) so we can stay in a order room service and watch a movie

small issue with outdoor bar not open when we'd swim at 7... pool is open till 10

we had two kids and they sent us to two swanky, business type bar/restaurant

super clean. amazing pool and outdoor hot tub and rooftop patio.

wifi would not work with security on iphone

allowed early check in after a disaster stay in neighbouring hotel

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service.

watch your kids when they're using the television

wifi was ok though not always working optimally

great breakfast selection

pancake machine at breakfast always got stuck or broke and the beds could've had a bit more

breakfast in the mornings

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

good gym which is unusual for a hotel

facilities were outstanding gym was very good, sauna was great so much space everywhere we went

beds security on site and security measures in place to keep customers safe close to metro wifi was

very nice view from the room. easy access by car. good pool for kids

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

wish the lobby bar stayed open till late or if they atleast had a minibar would ve been great.

room service was very good

lack of snack bar and housekeeping did not come during our stay

the bar could have been opened later

lack of restaurant or bar being open although we were out so much of the time not a huge deal

we were also about to be charged for having a pet despite clearly not having any- thankfully the receptionist

the wifi was weak, should be better

breakfast options might be limited

basic shower for a king room with fireplace

breakfast was continental and have a good selection for everyone

breakfast included only for adults , not for the kids

pool hard to swim laps in with kids in there

main entrance is very inconvenient for family with young kids and elderly

pet friendly

booked for 2 adult nn2 kids the beds were small for 2(twin). furnitures looked old.

too many kids in the pool

comfortable rooms, deliciously relaxing beds, great wifi - will definitely stay there next time too

the gym and pool area are also great

was nothing i did not like but would of wished that could been available for kids would be a game room and the

the front desk staff are very friendly, and the room service is both fast and polite

kitchen is a great bonus

free wine, the spa tub, staff were lovely

very good experience, service was great and freshly made breakfast was amazing.

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

gym a little tired but was fine

great location, great breakfast.

early check in accommodated

location 2 min walk to downtown montreal, had amazing breakfast buffet

walk) but around the hotel is considered a bad neighbourhood and not suitable to take a walk with kids

and to top it all poor wifi

was perfect, we like the small kitchen and sitting place

bathtub , the cooking facilities, being near to berri uquam metro station, great staff, good wifi

they say you could be charged if kitchen supplies are not well cleaned after being used

breakfast wasn't great, mostly processed foods (canned fruit and juice) and few vegetarian/vegan

a substantial buffet breakfast was included

have kids with us, so 28 minutes walking to notre dame and 37 minutes to old port is a bit far for us

wifi didn't work for the first two days

new hotel, perfect location, gym is great

did not like not being able to get room service before 12:30am

food at the restaurant and was happy to know it was free for the kids

loved the location, the breakfast, hotel staff, check in, check out procedures.

breakfast was good and the wifi was fast, which was great because i needed to get some work done

we went in to ask about parking our car a bit earlier and we ended up being able to do an early check in free

personnel, room breakfast laundry facility

my sister and her two kids also rented a room

in addition, the laundry facilities were clean

very friendly staff. good, clean rooms. free laundry. good price.

need to get rid of using the coinamatic app for laundry

laundry costs $4

i was sent by staff all over the building to look in different laundry rooms for one

the gym, sauna and pool area is very nice as well

rooms were cool and gym/pool floor had an amazing

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

gym and pool facilities were great

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

strong wifi, comfortable bedding, very quiet building, welcoming staff!

lobby, table service, and bar with fireplace and sitting area are chill and comfy

bar is very basic - so if you're going for a hotel lobby ambiance, this isn't the hotel for you but

it is a la carte only and so you're in the kitchen's hands in terms of timings and quantity

gym is functional but very tiny, fits two people max.

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel

there is also a washing machine and dryer with laundry pod provided

would be a bit strange if traveling with kids

in was a bit glitchy, we had been on a cruise for the week before arriving with extremely limited wifi, and and

the room is tastefully put together, very spacious and has lots of amenities (kitchen, living space)

wifi is fast, almost everything is available

we appreciated the coffee pods and laundry detergent

very clean, pretty, spacious, loved that the place had it s own kitchen.

and all the restaurants and cafes were 4 min walk comfy beds, amazing staff and huge plus for the parking

lively bar and restaurant every night

room service was always on time

breakfast was excellent as was the location of the hotel

no afternoon refreshments available. no room service.

our only complaint was spotty wifi in the room.