breakfast was very good, plenty and met our

room service

this is the third year for me and my kids when we make trip to montreal staying in the embassy

booked a room with a kitchenette and expected to have a stovetop / oven in the room to cook the kids something small, but, there was only a microwave

kitchen is a great bonus

no afternoon refreshments available. no room service.

we loved the bar on sight - best old fashioned cocktail there

that it came with breakfast and the location was great

nicely decorated room, very good breakfast and staff very helpful

no room service with a bag of towels delivered to your door is quite poor

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel in a great location

having a kitchen and separate sitting area

was nice to have a kitchen

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn’t get our clothes out from the drier

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

gym was good

the wifi was fast but not always reliable for video calls

wifi functions but needs an upgrade

desk and room service staff is superb

the breakfast was very nice and michel was always there to attend to anything we needed

free breakfast was amazing

staff was extremely friendly and good with kids

the breakfast was adequate, but not as fresh and tasty as i would desire.

breakfast was very basic, probably not worth the bother, would rather have the room a bit

bathroom a bit small, but excellant spa shower

enjoyed spa at sister hotel, william gray

the location, cleanliness the breakfast, the coffee everything was magnificent

included breakfast was delicious and the espresso drinks offered in the lobby were an upscale and special

the shower is a spa shower which was great after a long day of work

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

room service closes at 11pm! you can't order anything after that! not even a toothbrush

bar was well below average - understaffed, poor communication, worst signature cocktail we ve

outdoor swimming pool, good location close to center and eating places, and great equipped gym

very friendly staff, great views, lovely pool and sundeck

1 server and 1 bartender for the size of that bar and restaurant

great location and brand new hotel. well equipped gym. loved the robot house staff

i really enjoyed the bar area

provide water in gym - otherwise perfect stay

i also loved the bedroom, look/feel/style of the entire hotel, the gym (so amazing and has

kids older than 12 have to pay for breakfast even though the booking said “breakfast included “

location, room service, wifi

buffet breakfast was decent & continually refreshed

i didn't like was the size of the pool and gym, since it doesn't allow for much space to work out in

no room service or proper buffet breakfast

the nicest, most helpful staff ever! the little cafe and bar was nice to have.

the bar served interesting drinks, including quebec wines and ciders that proved a real treat

the retro vibe, the location, the record player in the room and breakfast delivered to the room

the bar downstairs was also nice serving drinks, toasts and other snacks to eat

the coffee bar in the lobby makes the best coffee - grab one of your way out

speak easy bar is great

she accommodated our request for an early check in and also a room with a view of the ferris wheel

room had a fridge and microwave as well as a bar sink that came in handy

a bar area would have been njce

guest services, housekeeping, pool too small, gym too small, tv partially worked

gym and rooms leave a bit to be desired

gym was small and limited, and this is such a nitpick

wifi is not very good, breakfast selection is very limited

gym looks gloomy and not very welcome

the staff were amazing and the bar / restaurant area had a great selection

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

my kids liked the hand held shower

pool, hot tubs and gym was pleasant

the kitchen staff said food coming but it was a long

there is a nightclub on the same floor as the gym+pool - it was very hard to get up and down in the elevator when the club was busy, as the

great location large room kitchen comfortable beds

comfortable beds, a kitchen including dishwasher and to my biggest surprise a washing machine and dryer in the bathroom

cold water from kitchen and washroom sinks just lukewarm

pool, hot tub, appliances in the room (oven, dishwasher, full refrigerator and freezer) staff were

spacious room with kitchen facilities

the hotel states 4 ev charging stations

and business space - comfortable beds - central location close to train station - great lobby bar and helpful

room service had limited hours but we did not have to use it

the pool and spa are amazing

the hotel is very well equipped, the room accommodated very well our family

friendly stuff great location very clean, spacious room, rooftop swimming pool and jacuzzi, gym

free wifi, clean hotel, quiet enough at night and spacious for 2 people

location from train station, also they have a laundry facility

did not like that i needed to request the room to be cleaned and no room service was inconvenient

nit get wifi late night

phoned a few days before our arrival to enquire if the kitchen catered for someone with a gluten free/lactose intolerant diet i was told by marlene

absolutely amazing breakfast and amazing croissants. gym was great too.

everyday same nothing for kids no chocolate milk or white milk breakfast need to change could give egg or pancakes we never

employees professionalism and breakfast +++

didn’t know that there wasn’t a bar at the hotel

no onsite restaurant or room service, but close to other eateries.

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

bar menu, same as room service housekeeping couldn't wait to clean room

daily room service is not available. service request needs to be made 24 h in advance.

gym could have been bigger, nice enough though

clean rooms, pool

wifi is working fine

location, location, location - the pool, the room

thy don t have room service

we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so useless for us

the breakfast staff friendly and replaced items as needed

it has a very large bed and a kitchen

the availability of slippers in room (for room usage as well as for hygienic, easy access to pool)

room was large - separate bedroom, roomy bathroom, well appointed kitchen, dining and living rooms

the gym on the top floor was well equipped with a fantastic view

everybody was very accommodating specially when you have 3 kids under the age of 7 and one special needs child, they made us feel very comfortable which made

beautiful gym week equipped

location, free breakfast, in house parking,

great hotel, good sleep super breakfast

location was great. wonderful room with kitchen. amazing breakfast included in price!

staff was very nice. understanding when i asked for a 30min late check out.

room service that said it was available all night long was unavailable when we ordered at 1130

room service

sink in our kitchenette area was clogged with water and the coffee dispensers were not refilled properly

restaurant and spa had good offers

snacks could be purchased, the laundry room was free of charge, and the small gym

laundry facilities on site room was well insulated staff met every request very good size room

that it had a full kitchen. allowing the option of cooking for yourself.

off the air con and open the window due to the weather ) if we would have stayed longer, the full kitchen would have been great

we had a good stay in this hotel, my kids loved it here.

ok staff good, room service good

slow wifi at times. slow running water for taking a bath and not really hot.

wifi was only half strength, but the real issue is probably the internet portal, which is quite

the parking ,far walk .poor wifi

wifi was terrible

the decor the room the restaurant the pool sauna spa location is great

dly not a given anymore) a super comfy bed and an indoor bar to get your g&t until 11pm

beautiful decor, clean and comfortable, quiet, good location, pool and gym were great

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

nice staff except for one person who seemed annoyed when i called for a room service that was only available as of 15 min later

they allowed early check in when the room was available

location next to a bar a strip club and kebab house - a good night out without having to travel far

they accommodated my early check in request which i greatly appreciated

note, the hotel has no bar or restaurant (except for breakfast) but there are

them the room key with the number on it, getting handed tissues after asking for towels for the gym since there were none there, etc

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

complementary drinks token on arrival a nice touch, and a lovely roof top bar to have them in

the rooftop pool and courtyard area as a surprise

the gym equipment was scarce

kids and grandparents loved the pool

the people that can see you in the pool from their window.

room was a lovely size, pool and gym were perfect

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio, bar and restaurant with good food selection and quality and

the fitness room and swimming pool.

the pool was glorious rooms were clean and comfortable great location good parking

i liked that they gave us an early check in (14h

for a family or for a business trip where you can prepare something for yourself or for the kids

the hotel was clean too and the breakfast was lovely. is everything okay.

they charge me for laundry in us dollars, but give me canadian dollars

easy and early check in, loved the kitchenette , shower was great

the room was very clean, breakfast was superb

we had a suite with a kitchen and 2 full beds

i used the laundry room (coin laundry) on the first floor two times

i had a kitchenette facilities location in town amazing croissants (made on site) for

mini kitchen , brought groceries instead of takeout the staff were friendly and helpful location is very

plenty of space for all of us and the kids to move around, also the bathroom was big enough

tv was not set up with wifi, and it was old

room was absolutely stunning and the pool was just wow

the waterfall in the pool wasn t on though the water was nice. bar was great.

no room service

staff; room service and overall cooperativeness of all staff

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

spacious accommodation with kitchen, comfortable.

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

kitchen was well equipped

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the location was perfect and we had everything we needed in the kitchen

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

location is good. room was clean. room service was good.

the staff have us an early check in and the staff we can into were nice

the hotel staff was incredibly kind, and gave me a 3 hour late check out for free, and helped me with everything that was needed during my stay

the location is great, very close to everything, and the sofa bed fit 3 kids!

lobby was full of huge buckets of bedding heading to laundry

gym and pool were so great to use

the heated pool and sauna were awesome

nice hotel with all facilities, more than enough free laundry

room was beautiful. service was great. pool, sauna and gym amazing.

the hotel staff was really accomodating for early check in and late check out

location was great, and so was the room service

early check in

price could be a little bit cheaper and room service could be offered later

great to have kitchen, washer & dryer

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

size apartment with kitchen and separate bedroom

hotel pleasantly surprised us - it felt like a full apartment, with a washer and dryer and full kitchen

they also have gym pass for a nearby gym if you want to workout

breakfast is wonderful

the kitchen has everything you need to cook your own food

staff was friend and helpful especially when we need change for laundry

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services at affordable price

the staff was very kind (kudos to jimmy, a lovely person), the breakfast was simple but yummy, and the hostel ambience was great

ni breakfast

kids had been to another hotel in us with similar breakfast and were excited about it

the staff are absolutely sweet, the rooms were clean and the gym met our needs despite it being small

we had to wait 3 hours with kids and they refused to refund us as the room was not corresponding at all to the one that we

no restaurant on site and no room service

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

the only bad thing there was the gym. was soooo bad!

was very courteous and cooperative and facilities for early check in after a long haul flight

hotel lobby bar closed at 8:30pm on a tuesday

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

also, the wifi is pretty

gentleman working at the front was not, he kept telling me that my name was incorrect thus the wifi didn't work

room service was good and efficient

there are self service for laundry, which is very helpful for a long stay

central area in montreal with good facilities including gym and heated rooftop pool

24hr coffee service, cleanliness, quite environment, sufficient breakfast.

friendly and helpful staff, i was able to have a late check out very confortable and quiet room, great wifi very clean good breakfast perfect

wifi was fast, there were plenty of options in the grab and go breakfast and they had a lovely

the bus station

wifi was horribly bad.

food at the restaurant and was happy to know it was free for the kids

food at the restaurant and was happy to know it was free for the kids

of the receptionist proposed us to park for one and half hour at their parking to get a lunch for kids

of the receptionist proposed us to park for one and half hour at their parking to get a lunch for kids

everything closer very early in the hotel

enjoyed the bar and bar staff

the gym is so poor

definitely not a deal breaker, is the lack of a pool.

wish the lobby and bar had more character. you cannot put anything in the mini frig.

we enjoyed their bar service and had very good sunday brunch

i also loved using the gym they only thing is there wasn t a bathroom available at gym so you have to go to your room if

i wish they had a spa and swimming pool

convenient for room service also

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

no pool, construction noise in the morning.,,

location free breakfast early check in

no bath tub so a bit challenging with young kids

bring hear plugs for the family and kids if you want a good night sleep

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

their breakfast was nice

early check in, helpful staff. the bed seemed clean.