the bathtub in the room and the pool

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

hotel is in renovation, so swimming pool and gym are not good

i'd go so far as to say it was comparable to the foam tile mats on my gym floor

the spa downstairs and the room was amazing!

wifi did not work, faucets were bad, coffee maker was broken, front desk could not locate the

laundry buckets for garbage

no password for wifi was given upon registration

basic comfortable clean beds and towel location - close to highway ample parking space good wifi

wifi is extremely

good beds, shower and wifi

room service

bad wifi ; noisy becuase of closing the side door

for kids it okay

only one elevator. had to walk long distance. no room service during night.

the parking

i requested or modifications such as one room to two, number of people per room and number of parking spots required were provided to me

wifi was unstable. got itchy skin under the blankets so felt like they were kind of dirty.

the free wifi was surprisingly good

it was very quiet and worry free. like the pull-up parking.

good location. very clean. look and approach is appealing. comfortable with kids.

i like it, i don't know why people are complaining for. even my wife kids, they love it.

was very basic and given in bags, room was not ready when checked in, gym only had running machines and swimming pool under

kids were really happy with the breakfast in the bag, well packed

was good, ev charger was nice, room was pleasant

pool closed

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

the pool area was closed, overgrown and full of trash… and some poor souls clearly lived there on a

piece of junk. no pool. no hot tub nothing matches the pictures.

whirl pool jets weren't very strong

would have appreciated an extra towel bar or hook for suspending wet towels or facecloths to separate them from the dry ones

the room was spacious, and the resurant on site and pool was enjoyed by the kids.

side and outside..kids were so happy!!!

i requested for late check out and there was no problem to do that

gym a/c was not working or not present and it was v dated

location, new, quiet, close to urban linear park, good continental breakfast, great staff

breakfast was excellent already, but preferred to have some hot meals such as sausage links/patties

breakfast was excellent even though it was adjusted for take out or a few tables due to covid 19

more ev chargers will be needed soon

good laundry

great breakfast

i love the breakfast. and common area. online check in and out.

the free breakfast

breakfast could have been better

it also has amole parking and free breakfast

n't sleep with it) very

the amenities were not that great. there was no room service in the middle of the night.

cleanliness, room service

its prime location on highway, room service was on time. ample parking locations.

only one laundry machine for the whole hotel and that was not wotking either.

some of the staff were very nice and offered me late check out until 3pm

no utensils in the kitchen, very small sleeping area. no designated parking

we had to ask for a clean bathroom, a clean kitchen and clean towels

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

room and the kitchen and the bathroom were dirty

clean and simple, with access to kitchen facilities and shared bathroom

2) there is a kitchenette but no single fork or spoon

no pots or pans to use in kitchenette

furniture, the kitchen area and the bathroom was clean however the bed sheets did have some questionble stains

the room was a good size (i booked a family room as it had a kitchen so there was more than enough space for just me and my pet)

i expected there to be at least one pot/pan to cook with, but the kitchen only had mugs

there's a small bar with pool table and video slots

when we asked they gave us splenda because they didn't have real sugar and then gave us a open bar glass half full of cream

the bar was not opened

the casino

casino inside property outdated windows made it difficult to sleep cause you could hear everything

breakfast is good (no buffet, but you can choose from a menu)

big deal but both nights of our stay the roof top bar was reserved for private parties

breakfast was okay...however we opted for other places to eat.

the rooftop pool and bar was the perfect setting for a spectacular view in a quiet setting

add to it a very nice meal at a hotel restaurant and a very good breakfast- all this made for a great stay

swimming pool and sauna much appreciated

nice hotel with all facilities, more than enough free laundry

no on site guest laundry, crowded elevators at key times

loved the gym, starbucks, sauna

were always helpful and provided an early check in

had kitchen inside the room, was quite big the room and they had laundry station

i had a kitchenette facilities location in town amazing croissants (made on site) for

was perfect, we like the small kitchen and sitting place

cups, in kitchenette

size of room. able to open window. laundry facilities. friendly staff.

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

plus i was pleased with a laundry room downstairs in the basement level floor

they charge me for laundry in us dollars, but give me canadian dollars

great location and nice kitchenette. friendly cafe staff.

the hotel was clean too and the breakfast was lovely. is everything okay.

a bit rundown going to the basement for laundry.

early check in, helpful staff. the bed seemed clean.

good breakfast! kids loved the 24 hour hot chocolate and juice!

i got woken up bunch of times by kids running in the corridor and people check-in late at night prolly just arriving from flights

the security of the property was honestly terrible, not a place for kids

not provide breakfast box early in the morning

they offered me early check in which was so lovely

room is big and clean, breakfast is good

staff told us breakfast is free for kids and in morning time they said it’s not free

no restaurant on site and no room service

ni breakfast

gym was lacked equipment

the breakfast was also outstanding everything was fresh, delicious, and constantly replenished

wifi was horribly bad.

room had no desk for working. no laundry service.

they accommodated us with our early check in and kept our bags while we explored the city more before our late flight

everything is great! location, friendly staff, good wifi, great staff, and amazing breakfast

i also liked the value for money and the laundry room service

hotel provided no room service for my 12 night stay

wifi connection was really the only thing that it was terrible

slow wifi at times. slow running water for taking a bath and not really hot.

up a tray with unofficial room service was a kind gesture

the bed was extremely comfortable, the room quiet, the breakfast excellent (croissants are baked on site) and the restaurant is top notch

restaurant was amazing and the small bar was inviting and good value

location and fantastic breakfast

location is really convenient with the metro literally next door, and many great restaurant and bar options in the neighborhood

excellent breakfast nice bar friendly staff great hotel

nice neighboring bar connected through lobby of hotel, perfect for happy hour or grabbing a snack before dinner

location cozy breakfast included valet parking large rooms accommodated my late check out

she accommodated our request for an early check in and also a room with a view of the ferris wheel

room had a fridge and microwave as well as a bar sink that came in handy

guest services, housekeeping, pool too small, gym too small, tv partially worked

a little bit outdated regarding furniture and kitchen facilities, but it was okay not a problem at all , and very

air conditioner was in the main room and super loudly kids couldn’t sleep and my room was hot and couldn’t open the window because of the crowd

large room beyond my image, fully equipped kitchen,comfort bed,perfect location,it's the best choice during my

clean, with comfy beds (we had 2 queens as i was traveling with my 16- and 12-year old kids)

to clean my clothes with, and unfortunately there was no note in my hotel room or in the communal laundry room that you have to

everybody was very accommodating specially when you have 3 kids under the age of 7 and one special needs child, they made us feel very comfortable which made

the room was much bigger than we expected, which is nice when you have kids with you.

gym facilities were missing water cooler water and hand sanitizer

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility-- awesome 9 0utt

breakfast was good with a good variety

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

note, the hotel has no bar or restaurant (except for breakfast) but there are

some of the gym equipment didn’t seem to be working

gave snacks at check-in, the cereal bar was really good

location next to a bar a strip club and kebab house - a good night out without having to travel far

only one, ver busy elevator, also used by hotel staff for the laundry

it was wonderful not having to return home with chores to do (laundry)

the breakfast buffet was great

room was amazing with a full kitchen and washer/dryer combo

clean and have laundry inside of room !!! best city view

the breakfast was not good and the wifi was very unstable

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive through the town

the gym was great as was the breakfast

access around the hotel was easy, gym was excellent and with two lift stations, access to floors was brilliant

pool, hot tubs and gym was pleasant

my kids liked the hand held shower

although the hotel does have a gym and a business centre, both are extremely small.

gym very rarely equipped.

good location, nice bed, good refrigerator . did not check the gym.

room service was not that good

close to the old port, friendly and helpful staff, comfortable bed, lovely terrace and good size gym with view - all made for a very enjoyable week long stay on my own

the breakfast included in the stay was also delicious and you have access to a spacious kitchen if you

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services at affordable price

a very clean kitchen and common areas

breakfast was really good, and staff were really

pancakes with quality syrup and more options to choose from (buffet breakfast ) self catering kitchen with a 3 course meal vending matchine

no room service at all 3

the first room we stayed in had a lot of amenities. the gym was nice.

free parking

gym on the 3rd floor is good

free parking across from hotel lots of spaces

it was uncomfortable for my young kids

upper bunk beds are made for kids

not cleaned properly during that time, paper cups never replaced (so took them from the breakfast bar instead), toiletries never replenished etc - wimped out of complaining

noticed: all the cleaners and kitchen workers were black people

large room, including a kitchen, large bathroom, lot of space, cosy feeling, decoration rather modern, good wifi, overall

location, room service, wifi

d nothing vegetarian); you have a decent chinese

i didn t like the internet service, and the gym was horrible

the hotel has the best ambiance and cleanliness. wifi was very good. beds were comfortable.

gym; access to restaurant; computer/business centre; clean room and comfy bed; good access to old

having breakfast on the property is such a help

breakfast was delicious at cafe nelli

excellent and large breakfast

the shower is a spa shower which was great after a long day of work

they allowed early check in and held our bags and parked our car

breakfast was very basic, probably not worth the bother, would rather have the room a bit

was great - well appointed room with a fantastic spa like shower

breakfast was generous & we thank you for providing us a wonderful stay

the breakfast was very nice and michel was always there to attend to anything we needed

breakfast was definitely more and much better than expected and them bringing the basket up was

with a very comfortable bed, good shower and breakfast included what more could we want

the breakfast basket takes it to the next level of service, it’s the little details like that make

the bar area in the lobby is very cute

having breakfast brought to your room was also a nice touch

we loved the bar and our bartender was outstanding he made our evening such a pleasure

evening room service would have been a nice option

is very accommodating, allowed for early check in

room service was always on time

nicely decorated room, very good breakfast and staff very helpful

lively bar and restaurant every night

kitchenette had nothing in it. not so much as a bowl. jacuzzi tub didn't work properly.

they also gave us vouchers for 2 free drinks each at the bar for happy hour which was

first room had a noxious odor coming from the kitchen sink drain

big room, bed is very comfortable, room service is fast however pricey

room had a fully equipped kitchen, which was great for us, on a road trip, as it enabled us to buy food to prepare ourselves

loved the room, spacious, full kitchen and laundry

kitchen facilities were great

was nice to have a kitchen

laundry was good to have

massive drier de tumble, full kitchen and equipmente

pool was excellent

wifi is working fine

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

i thought it was a bit much though to pay extra for early check in

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

our room exceeded our expectations and the pool was the highlight for our kids

just wished the bar and restaurant in hotel was open

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with amazing views of the city and clean

pool and spa were very nice

100% room service quality

modern stylish design, views from room, gym and included breakfast

room was great, gym was great, location is perfect, staff was super friendly all time.

they also have a great bar and breakfast was amazing

i really enjoyed the bar area

the room was smaller than i expected, and the gym was closed for repairs.