the bathtub in the room and the pool

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

the tv is so old and it doesn t connect to wifi for your phone so you are stuck watching whatever channel

there is plenty of parking on the property as well

was delicious and the service was great, but the menu was expensive and too fancy for my kids

service animal was charged a pet fee

someone appeared to be watching the parking lot for valuables left in cars

is not the facilities fault, but we were going to the casino de montreal and the location of the hotel was too

pet friendly

room, the beds, located right next to truck parking and so the room smelled of diesel, the carpet was disgusting

room size is good. staff is friendly. wifi is ok.

fact that i have reserved a smoking room the last 3 stays and they haven't had a smoke friendly room once is

check in and out, easy hwy access, lots of parking, away from the montreal city center which can be good or

parking was just outside the room

have been good if the wifi password was in the room, so one doesn't need to go to the reception

whirl pool jets weren't very strong

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned

piece of junk. no pool. no hot tub nothing matches the pictures.

wifi was non existent

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

the pool area looked very clean, but i forgot my bathing suit

shower is nice and kids enjoyed the pool

value, friendly staff, free parking, right next to metro, mall, grocery, shops, and restaurants

of double, coffee machine power source didn’t work, no safe in the room, towels to small kids size and only

wifi worked great

the gym could be bigger with more equipment.

hotel provides self-laundry, just pay for the detergent

everything was simply wonderful. the breakfast was so much better than we expected.

breakfast was excellent even though it was adjusted for take out or a few tables due to covid 19

another improvement would be offering room service

nice pool for the kids

to get a towels, wash clothes, we had to go downstairs as there was no room service

small gym with barely any equipment

it has a pool and gym as well

it also has amole parking and free breakfast

breakfast, that maybe enough only for kids

the accommodation truly felt like home, and the staff, the breakfast, the cleanliness, and the service made me

there is free coffee available throughout the day and the wifi works very well

there is onsite and street parking but check the street parking rules to avoid getting a ticket

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

noisy hallways, kids running and talking very loud. doors slamming.

staff was amazing and very helpful. kids loved the pool.

keurig but no tea availability in room unless paid room service

clean hotel with free parking and swimming pools for kids

great value, clean, wifi worked, i'd stay here again

wifi was very spotty and we couldn't connect most of the time. kettle didn't work for us.

i requested or modifications such as one room to two, number of people per room and number of parking spots

location was good, beds were clean. pet friendly.

wifi was unstable. got itchy skin under the blankets so felt like they were kind of dirty.

the pool was cute and clean

was super clean and the room was spacious for 3 adults and 2 kids

i thought there was a gym. but couldn t find one

spacious, clean, big parking lot with secure gate

was very basic and given in bags, room was not ready when checked in, gym only had running machines and swimming

casino inside property outdated windows made it difficult to sleep cause you could hear everything

poor tv reception and channel choice (english) wifi wasn't good

to change rooms due to faulty heating, hot water taking 5 minutes to show up, very poor wifi

the price was slightly high. and wifi is too slow.

it was ok but the bed size was small. not able to accommodate 2 adults and a child

i love the interior alot specially the lighting around spa tubud83eudd70

i had the basement and wifi didn't work for all my 2days stay

there's a small kitchenet but no coffee or muffins were to be found

the spa bath could have been cleaner as well and the staff might want to add some bubbles with the room

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

no utensils in the kitchen, very small sleeping area. no designated parking

clean and simple, with access to kitchen facilities and shared bathroom

wifi was excellent in every nook of the building

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically

we had to ask for a clean bathroom, a clean kitchen and clean towels

the room was clean, maybe some little repairs to do in the kitchen area, but otherwise the place was perfect

comfy bed with ensuite and kitchenette facilities, clean and tidy

the kitchen and back doors were lovely, the bathroom/shower was really really nice too

perhaps an explanation of breakfast options, and how they would want anybody to use the kitchen

location, easy parking, close to subway, room with mini fridge, microwave, wifi, tv, super clean

free parking, a microwave and mini fridge in the room. lots of outlets. great location.

accidentally booked a smoking room and the staff was able to accommodate and get us into a non smoking room the

parking right outside our door and good wifi

courteous staff, supplies, parking

wifi was not up to the mark

clean, great location and beautiful pool view

hotel bar did not maximize its potential yet

rooftop pool was just perfect

inconsistent room service new coffee, tea, towels, water glasses not, or only partially, restocked

excellent breakfast

a pool would be nice. arcade to keep the kids busy.

did like the ev charger, but i wish there were signage letting you know that it was activated at the front desk

there is fair small gym not everything works there

there wasn't body wash, only shampoo and conditioner, but a bar of soap was provided by the sink

rooms are clean. parking is available. staff is very nice.

scrambled eggs n fried potato cubes n sausage n baked beans for breakfast during my 5-night stay

location, the basics in the room and good wifi

the room had everything you needed including kitchen, window that can open with screen

they say you could be charged if kitchen supplies are not well cleaned after being used

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

i did ask for early check in but it was only 30 mins

but its okay but the only thing i complained about is they double charge me on fee for my pet and their duvet

the breakfast was really good, it was well designed so there was something for everyone

my and my spouse's perspective, the location, building, customer service, room cleanliness, and breakfast are

were always helpful and provided an early check in

two friends sharing, the murphy bed room was perfect and would also be great for a family with kids, a fully

i like the extra sink outside the bathroom, it is very useful when kids need to wash hands or brush their teeth

customer service was top notch and they even have free breakfast (7am - 10am) in the basement

we went in to ask about parking our car a bit earlier and we ended up being able to do an early check in free

is great, staffs are polite and helpful, is great for family with complete set of kitchen, as kids are tend to

laundry room (need to use coins) present

free breakfast, staff was great, room was clean.

early check in accommodated

the laundry service was confusing

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

great breakfast selection

the included breakfast and game room was a great addition

the staff and breakfast were great

breakfast good served from 06:30 to 09:30 not bad the gym room, small but it is possibile to work out

they allowed for early check in and late check out as we were taking the train

early check in, helpful staff. the bed seemed clean.

wifi no cleaning for ebtire stay i seent pictures to booking

free coffee and tea in the lobby, free wifi. key fob entry

hotel while sitting in the lobby, he was so kind to suggest another place nearby with a free wifi and toilet to

near metro, fair price, comfortable bed, good shower pressure, good wifi, refrigerator in room

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

great location! staff is very friendly, wifi works perfectly.

of soap), no air conditioning , no wake-up service and very poor wifi

mattress could be firmer, and wifi was weak.

the gym was close all the time

free breakfast was not a good experience, there was only 1 or 2 staff managing the supplies, saw people

of the tv channels were always stuck and there was no working kids channel, though it was mentioned in the guest

the rooms are spacious and the wifi is reliable, enhancing the overall experience

state that they have room service and a restaurant and a bar and they have none of those

more breakfast options would be great

bad bugs we have through everything and that cost me over $2000 withdraw all the bags all the kids clothes and

the staff and the breakfast ud83eudd5e

kids could fall out if they wanted

clean, quiet, great location, parking, continental breakfast.

wifi was working good

they also accommodated my early check in request with no hesitation

i only felt that wifi was bit slow other then that every was 10 on 10.

no daily room service for making beds, cleaning rooms.

i thought it would be the room service and unlocked, to find a couple who had booked the room, already received

phones were not able to connect to the wifi, though we were pleased at the effort the staff put in to resolving

they offered me early check in which was so lovely

great! staff was refilling breakfast items frequently.

breakfast was really helpful if you are traveling with kids

thin wall can hear the next room talking(kids yelling at 12am)

weak wifi.

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

of the storm, the wifi was slow

doors were dirty wifi directions on phone were incorrect and outdated

wifi plus no parking

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

sit in the park and enjoy watching kids play, bikers in the park

good wifi throughout

+ free parking and fast wifi =

went to bar in the hotel on our one of our nights, they had ran out of beer

small gym

the gym had no weights and the bathtub seemed a bit dirty

nice neighboring bar connected through lobby of hotel, perfect for happy hour or grabbing a snack before dinner

breakfast was good and wifi had great connection.

was not cleaned and there was no room service

wifi was only half strength, but the real issue is probably the internet portal, which is quite

the parking ,far walk .poor wifi

wifi connection was really the only thing that it was terrible

laundry room was good

kitchen smoke from other building entered into the room. wifi was very unstable.

the hotel provides a free laundry room with four each of washers and dryers

not so pet friendly

the kids (12, 16 years) were sleeping on a sofa, which was not very comfortable

big rooms, full kitchen, clean, comfortable, good location

bar lounge in the lobby along with a non-bar lounge made it comfortable for everyone

wish gym/spa was on site

did not get to enjoy the spa & gym but the king suite was gorgeous

we were leaving earlier than breakfast time and they put out the breakfast so we could eat before leaving

gym was available, it was a couple minute walk from the hotel

didn't like the pet fee

stayed 4 nights with 2 small kids, the room is big for all of us

reception should introduce clients to the laundry and gym services

everybody was very accommodating specially when you have 3 kids under the age of 7 and one special needs child

breakfast was really crowded but food was good and coffee was good

it is a good hotel, simple but okay. location is good. wifi is good.

wifi was good

all was fine but it was a scary few minutes as i was unsure where to call as i had no wifi and a european phone

rooms are dated. wifi was slow

room service was just a nee sets of towels every day, no bed making or cleaning

i could not get into the roof top bar terrese

three very nice restaurants on site, with the rooftop terrace bar offering a wonderful retreat any time during

we had two slices of delightful chocolate cake from room service, and the hotel and 'verses' staff were

n/a on breakfast wifi worked great n/a business center

the junior suite was very good with a fabulous bathroom including spa bath

the hotel has an outdoor swimming pool with 3 hot tubs and offers free breakfast

clean at all smell from beds my kids got allergic reaction due to cleanliness so we left room one day

it was amazing to have washer and dryer inside the room, and the pool and gym facilities were amazing and lovely

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

location, friendly staff, great facilities spa, pool etc

some of the gym equipment didn t seem to be working

larissa has been amazing at providing me with late check out and with giving me directions for tings to see

customer service, free ev charging

breakfast was okay as well and wifi worked good

asked for late check out the lady at front desk saying the late check out time is noon (that is not a late

good location and nice gym/pool

the terrace with pool and jacuzzis is lovely with a great view of montreal

breakfast was very complete and much better than expected

indoor swimming pool or hot tub availablr during winter season which did not indicate on the website while

they kept saying it s a brand new hotel so their kitchen was not in service (but they do not mention anything

on the morning we left they decided to tell us the kitchen wasn t open and they didn t make takeaway

wifi was unreliable and resulted in a lot of frustration in our communication and as we planned our

wifi is a bit tricky but we sorted it out with the help of the front desk

the breakfast was amazing

did not know that the restaurant and bar were going to be closed during our entire stay

used to stay at this hotel every year, each time i have expected the wifi getting better

parking not clean lots of snow

the bed is comfortable and the room was clean. wifi and tv we're fonctionnal. that's a plus!

the room was very clean, beds were comfortable, plenty of parking and staff as helpful.

com mistak they dont accept pet

included breakfast was delicious and the espresso drinks offered in the lobby were an upscale and special

thought it overpriced for what it was establshing wifi use was ridiculously complicated and unreliable

wifi signal was very weak, had to use cellular data

breakfast was delicious at cafe nelli

enjoyed spa at sister hotel, william gray

although the hotel does have a gym and a business centre, both are extremely small.

wifi speed is too slow

there is a great tapas bar on the first floor, wifi was good.

the gym is very small, limited though i dont expect to have everything, but considering the amount we

le prepose au petit dejeuner (lequel ne vaut pas les 23$), ne sait meme pas dire bonjour et merci en francais

excelent wifi and shower

the breakfast basket might use some additional substance

due to thickness of walls, i think my data and hotel wifi was not the best

breakfast was generous & we thank you for providing us a wonderful stay

everything except wifi

we loved the bar and our bartender was outstanding he made our evening such a pleasure

breakfast was brought to the room at a specified time.

we ended up buying breakfast elsewhere

it felt like you were staying in bed and breakfast

really liked the complementary breakfast delivered to the room and the lobby bar was also great

gym facility to small and not enough training equipments.

too many kids in the pool so could really enjoy it

see all the sites in montreal old and new clean comfortable and quite, good service and good for kids having a

it was taken care of right away would have liked breakfast included with the room at every price

love the hotel's restaurant where i have breakfast with the kids

no room service, minimal bathroom supplies

breakfast was excellent as was the location of the hotel

breakfast was a pleasant surprise in that it wasn't your typical continental buffet that is usually

is very accommodating, allowed for early check in

room faced onto the street which made for night noise given a bar across the street

deal with the police and we had to take the bus back home in toronto all our gifts bought for our kids and family

location value staff pet friendly

me and my teenage kids were on top of each other and it was not worth the money at

not cleaned properly during that time, paper cups never replaced (so took them from the breakfast bar instead)

location, gym has all you need, great breakfast and views! also wifi is pretty reliable!

thought it came with parking and it did not.

it was only two nights luckily but i guess i could have done laundry if i stayed longer

i enjoyed the fully functioning kitchen

not connect to wifi had a very difficult time locking our door

bring your own laundry soap if you plan to use the washer and dryer

wifi wasn't that great it coverage and speed can be increased.

+ easy access to the wifi and very strong signal in any area within the building

the breakfast included in the stay was also delicious and you have access to a spacious kitchen if you would

friendly service, decent breakfast, communal kitchen, welcoming living room, free luggage storage, and a small

they even offer free breakfast, and there is a spacious common area to sit and chat or work (fast wifi) or just

bedrooms were not to clean and we were using one of the sofa bed for my kids and they were really old, and the

of complementary things i wasn't necessarily expecting; huge jacuzzi tub, half kitchen, happy hour drinks, etc

close to tourist attractions and public transportation friendly and effecient restaurant and bar staff

room service

to get bedding so my kids to get to sleep

very fast wifi

laundry was good to have

amazing apartment, very well equiped. perfect location and amazing wifi.

minimal design with a fully loaded kitchen plus washer and dryer

would be a bit strange if traveling with kids

glass bottom pool and the cold/ warm and regular temperature pool was the highlight

location, the kids loved the pool food was great

pool is quite small

chocolate sachet in rooms or available on request and access to options for in room service

the pool and hot tub pool walls need to be descaled and cleaned throughly

the location was great and the breakfast too, room service as well. very nice hotel.

the bed was extremely comfortable the bar staff were very friendly and helpful

the staff provided me with a french version of pet agreement and asked me to sign it

the breakfast a la carte room service...we received double the food so double the price...

gym and rooms leave a bit to be desired

the gym is downstairs without really a lot of natural light - and is small - but honestly it is a

gym was very tiny and packed with people

wifi could be better, but was workable especially if you turn off video while calling

it's not easy to live with kids

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff

(the guests were quite rude to my kids)

10 join us for dinner and everyone loved their food, the kids loved swimming in the pool and the room service

kids friendly

kids friendly

beautiful. food is restaurant and room service was excellent. superior staff always available