piece of junk. no pool. no hot tub nothing matches the pictures.

pool closed

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

whirl pool jets weren't very strong

beds were super comfy, the gym was good, the staff very accommodating, the hotel was at the mid point for our travels and

i wish i would've had a real breakfast.

plus we didn’t get to have breakfast due to the fact that it was fully crowded with kids like a summer camp, kids being loud without supervision, we just turned back and left

i like a firmer bed and even tho our stay was sunday to wednesday there were alot of rather loud kids but it was also super busy so that in a way is to be

are nice and friendly, breakfast is included and there is an indoor pool and gym

missing swimming pool

breakfast was good and met the expectations as covid continues

bonus was now they serve free breakfast also which was beyond expectations

very very comfortable beds, good shower, decent breakfast. easy on and off location to montreal.

laundry facilities and room size

they allow late check out for a small fee per hour

bear the bridge. parking available. good price. was very clean. no complaints.

the price to stay here is very reasonable and an extra $12 to keep the car in a downtown parking garage during the day is totally fine compared to staying somewhere downtown

free parking right in front of your room. wifi was ok.

free parking right in front of your room. wifi was ok.

no room service. tv could not rent movies.

super comfy bed and bedding, excellent no-hassle wifi, fully 'wired' room for charging options, tv connectivity/casting

the rooms were really comfortable and the gym was perfect for my daily

the staff were friendly and helpful and there is free parking in the garage across the street

might encounter some shady characters conducting shady business on your way through the parking, wifi is not stable and not very strong, don t expect much more than light browsing

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

free parking and laundry facilities. staff were friendly and helpful.

breakfast was excellent already, but preferred to have some hot meals such as sausage links/patties

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

they also allowed us for early check in which is a plus

laundry facility handy

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

everything. spa was amazing!!!

the bar could do better

the staff was super friendly and the little hotel bar was lovely

the little snack bar available was very handy

bar area and roof top pool are very enjoyable spaces

very comfortable bed, nice gym and pool

breakfast is good (no buffet, but you can choose from a menu)

excellent breakfast bar with a variety of food selection

was impressed with the attention to detail, the luxurious bath robes,excellent breakfast options, an overall beautiful place to stay

the breakfast basket takes it to the next level of service, it’s the little details like that make

the bar served interesting drinks, including quebec wines and ciders that proved a real treat

the surprise was the wonderful breakfast delivered to the room each morning

with a very comfortable bed, good shower and breakfast included what more could we want

the nicest, most helpful staff ever! the little cafe and bar was nice to have.

the shower is a spa shower which was great after a long day of work

great breakfast and coffee.

well thought out and comfortable room and a very good breakfast offering real good quality food and not the cheap rubbish one expects from the

they allowed early check in and held our bags and parked our car

enjoyed spa at sister hotel, william gray

staff was extremely friendly and good with kids

free breakfast was amazing

the breakfast was adequate, but not as fresh and tasty as i would desire.

breakfast was generous & we thank you for providing us a wonderful stay

breakfast was yummy

location cozy breakfast included valet parking large rooms accommodated my late check out

nice gym

a bar area would have been njce

nice pool/ gym

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

wifi was a bit patchy and went down altogether at one point

the location was great and the breakfast too, room service as well. very nice hotel.

small gym and not clear how to get there.

nice location, comfortable and well done rooms, windows crack open for fresh air at night, nice room service

gym looks gloomy and not very welcome

i enjoyed eating at the restaurant and ordering room service

breakfast was great - it was seat down

evening room service would have been a nice option

quality of breakfast was really good considering that it's included and the amount of menu options to select

great breakfast included. wonderful restaurant on site.

the bathtub in the room and the pool

furniture love the hanging chairs the led lights in the room we’re really cool and i loved the pool hotub and sauna

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

big whirlpool and gym space

friendly staff and great location. kids loved the pool.

room and the kitchen and the bathroom were dirty

clean and simple, with access to kitchen facilities and shared bathroom

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

we had to ask for a clean bathroom, a clean kitchen and clean towels

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn’t get our clothes out from the drier

my kids had to use towel hanging on the half glass wall to have a bit of privacy

very nice to have laundry facility in loft

small thing- i would recommend putting the laundry soap near the washing machine

massive drier de tumble, full kitchen and equipmente

modern, comfortable apartment with a nice kitchen and washing machine

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

hotel pleasantly surprised us - it felt like a full apartment, with a washer and dryer and full kitchen

are no breakfast but units all have a kitchen and what you need to cook

bad wifi. talked to hotel staff 3 times. nothing gets done, kept ignoring me.

wifi functions but needs an upgrade

treadmill in the gym was broken for the full stay

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff was very polite about it

room service food quality was superb! creme brulee and truffle macaroni, yum!

happy hour was fun, and the choice of buffet or made-to-order breakfast was great

-the restaurant and room service close at 09:30 pm

booked for 2 adults and 2 kids)

loved the suite and my favorite the jetted spa juacuzi tub

room with kitchen, comfortable

spacious accommodation with kitchen, comfortable.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

i didn’t use the kitchen and didn’t need the large space

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

is new, room space is big, with laundry and kitchen, which is very friendly for family

the hotel has an outdoor swimming pool with 3 hot tubs and offers free breakfast

gym needed some sanitizer to wipe down the equipment

enjoyed our breakfast every morning

cold water from kitchen and washroom sinks just lukewarm

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

when we tried to use the laundry room, we found no detergent was available for purchase

it was not suitable with little kids on the place

location, size of room, breakfast and access to laundry facilities

to have a kitchen as well as some breakfast included, coin laundry available on site, some staff friendly and helpful

my sister and her two kids also rented a room

a bit rundown going to the basement for laundry.

great location and nice kitchenette. friendly cafe staff.

some of the staff were very nice and offered me late check out until 3pm

breakfast could have been better

continental breakfast downstairs was also good

it also has amole parking and free breakfast

breakfast could use some more variety and meat options.

very lovely hotel. excellent breakfast.

they allow me to do early check in and late check out!

we ran out of gas on the route from ottawa to montreal and stayed at a bed and breakfast to avoid being stranded on the highway

was out exploring the town, or using the pool, sauna and gym

staff, beautiful lobby, excellent breakfast, good size rooms, excellent location

cost of breakfast buffet was a little high.

was so fantastic for us to have a kitchen

is really not important: one day the kitchen did not refill the eggs for breakfast despite it was still not 10 am and several guests

was perfect, we like the small kitchen and sitting place

scrambled eggs n fried potato cubes n sausage n baked beans for breakfast during my 5-night stay

plenty of space for all of us and the kids to move around, also the bathroom was big enough

no microwave and poor wifi in the rooms.

good location. had laundry room

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

up a tray with unofficial room service was a kind gesture

plus they want 6 dollars to use the laundry machines

it was our second visit, both times with kids

gym facilities were missing water cooler water and hand sanitizer

were great we loved the size of the room and that we could sleep our whole family (we have 4 kids) we enjoyed having breakfast provided

the sofa bed mattress was fine for the little kids

our room had two tvs, so i didn't have to fight with the kids on the channels we wanted to watch

gym was great but missing 10lb and 15lb dumbbells

accessible location, free laundry, you can cook and they have lounge if you want to place to

the additional services including the gym and laundry services were good

the gym equipment was sufficient to conduct an entire routine and having water readily available is

onsite free laundry and coffee

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

our room faced the terra's bar which was noisy.

room service closes at 11pm! you can't order anything after that! not even a toothbrush

gym equipment old and limited. both saunas broken.

the pool wasn t available

nice gym and terrasse overlooking the city

the room was smaller than i expected, and the gym was closed for repairs.

1 server and 1 bartender for the size of that bar and restaurant

the staff was awesome. the bar was great. the hotel is centrally located.

i really enjoyed the bar area

didn’t know that there wasn’t a bar at the hotel

kids check in at concierge for

breakfast was included in the price and was very good

no equipment at all in the kitchen (not even a fork or knife

breakfast pastries were delicious

my kids were happy to have a warm swimming pool and they liked the hotel overall

swimming pool was great

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for guests, because we had to take our clothes 2 blocks up from the hotel to a local

bottled water and snacks for sale in the lobby, wide variety of offerings at breakfast, great gym

pool and fitness center were nice

could not get the phone to work to dial room service

room service was not that good

good location, nice bed, good refrigerator . did not check the gym.

gym could have been bigger, nice enough though

daily room service is not available. service request needs to be made 24 h in advance.

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

good gym and pool , breakfast was excellent

wonderful room service

room service had limited hours but we did not have to use it

pool and sauna and spa were awesome with incredible views

our room exceeded our expectations and the pool was the highlight for our kids

we love the location and the little gym

larissa has been amazing at providing me with late check out and with giving me directions for tings to see around

location may not fit in case you have young kids

gym could have been a little better

location next to a bar a strip club and kebab house - a good night out without having to travel far

the bar staff specifically were very friendly and were easy to converse with.

room service could be better

great location, comfortable clean rooms and coffee bar and food were excellent

friendly stuff great location very clean, spacious room, rooftop swimming pool and jacuzzi, gym

room service was not available on sunday. would have loved to get breakfast to my room.

the staff and the breakfast ud83eudd5e

ni breakfast

kids had been to another hotel in us with similar breakfast and were excited about it

clean, quiet, great location, parking, continental breakfast.

here on a short vacation stay for 2 days and had an amazing service from the staff , excellent room service and had an amazing breakfast

the bus station

wifi was fast, there were plenty of options in the grab and go breakfast and they had a lovely

comfortable bed shower pressure clean great breakfast kind staff

everything is great! location, friendly staff, good wifi, great staff, and amazing breakfast

room had no desk for working. no laundry service.

early check in, helpful staff. the bed seemed clean.

paid wifi in the year 2021 looks like paid elevator or payment for the using automatic door button

location, location, location - the pool, the room

to pay $64 for early check in for two rooms

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there are many restaurants and bars near by so not a

room service was not done during our stay.

great continental breakfast

the free drinks were a delight and the breakfast area and breakfast were just what we needed

great! staff was refilling breakfast items frequently.

good value for the money enjoyed the breakfast selection and good coffee options

good breakfast! kids loved the 24 hour hot chocolate and juice!

i like big windows and the size of the room, as well as the pool on the top roof

breakfast provided adequate. facilities like gym, laundry room and pool is great.

we were 4 adults (our kids are now adults

location. kitchenette in room. pool. they allowed early check in.

the breakfast is plentiful and fresh