pool closed

wifi was so weak

tv didn't work & no wifi available

location, room, parking

a thing this motel is discussing, i would not even let my pet rat stay here, people need to stay far away from

smell is not good though it is non-smoking

easily accessible, good parking in front of room.

smoking smell too bad

i didn't book smoking room, but i git smoking room becsuse of booking at your website

parking in front of the room, ice available 24h. quiet place

not the hotel then very worth it for out of towners or even ppl from here needing a quick stay smoking rooms

free wifi and parking were good

smoking rooms

we had a smoking room (even though we don t smoke my husband only vapes), but surprisingly, there was

wifi stunk, weak signal if any at all

the gym could be bigger with more equipment.

location, new, quiet, close to urban linear park, good continental breakfast, great staff

for doing laundry

hitel has a nice gym

minor, entrance from gated parking has a few steps

needed a pool and hot tub, maybe even a gym.

no pool.

wifi bad

parking very easy

breakfast area is crowded

swimming pool for the kids

everything was good and would have given a better rating except for the wifi.

swimming pool for the kids

not good to young kids to swim there

very nice kitchen staff at breakfast

good size pool and fitness facility which we used

great staff, wonderful pool, good gym, excellent dry sauna

the staff was very friendly and knowledgeable. very close to metro. free parking for guests

fox news playing in the restaurant and gym was not appreciated

area would also benefit from added amenities such as music, light snacks, beverages, or a small bar service to

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

parking area narrow

free parking right in front of your room. wifi was ok.

free parking right in front of your room. wifi was ok.

we were in the dark parking lot calling several motels until we found one that had a room available

the staff and the location! also is pet friendly and they were the nicest people with our puppy

called for room service for breakfast and it took more than an hour to have our meal.

chose it because it had ev chargers but could not access because same 4 cars were there for 12 hours

super comfy bed and bedding, excellent no-hassle wifi, fully 'wired' room for charging options, tv connectivity

great hotel - very clean! great access to shopping and dining. great bar onsite.

free parking and laundry facilities. staff were friendly and helpful.

pool

liked the easy connection to wifi

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

hooks to hang towels and gowns in the bathroom television options poor for european travellers bar closure at

room was spotless. very nicely decorated lobby and bar area. very nice breakfast.

liked that there was free parking in the back of the hotel and the hotel was very modern downstairs

plenty of parking

i'd go so far as to say it was comparable to the foam tile mats on my gym floor

there is ample underground parking directly connected to the hotel and the location is great with so many shops

the little snack bar available was very handy

the wifi never worked, it was a bummer. no real support offered and no follow up.

and there is free underground parking

location, close to many restaurants and shops. very clean and pet friendly.

just ensure that room service is available at all times

pet fee was a bit excessive (75)

big deal but both nights of our stay the roof top bar was reserved for private parties

nothing- it was a lovely hotel breakfast could have been a little better.

the people that can see you in the pool from their window.

breakfast, that maybe enough only for kids

could have more breakfast options. but food was good

the free breakfast

parking was tight , older area, wifi was poor not wheelchair friendly

the pictures barely any furniture and has a broken fence wich is not safe for family with little kids

no utensils in the kitchen, very small sleeping area. no designated parking

we had to ask for a clean bathroom, a clean kitchen and clean towels

wifi was excellent in every nook of the building

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically

three very nice restaurants on site, with the rooftop terrace bar offering a wonderful retreat any time during

the location, the quaintness such as exposed brick, valet parking, jacuzzi tub, gym facilities, helpful staff

in the old city, with its flavored, yet upscale led, super clean, room is huge with fireplace, jacuzzi, exerting

excellent restaurant options with room service

excellent staff and comfort. roof top bar / dining a plus.

the pool was tiny compared to the pics as was the gym

the gym had no weights and the bathtub seemed a bit dirty

large room. comfortable bed. good wifi

location cozy breakfast included valet parking large rooms accommodated my late check out

extended breakfast hours. better gym.

wifi was down for at least a day

our breakfast was a super romantic picnic basket that varied every day

breakfast was brought to us every morning, and each morning it was something different and

having breakfast brought to your room was also a nice touch

breakfast delivered to the room each morning

a spa shower

having breakfast on the property is such a help

breakfast was delicious at cafe nelli

clean, quaint, location, friendly staff and nice breakfast

wifi signal was very weak, had to use cellular data

wifi wasn't too great in our room

breakfast was definitely more and much better than expected and them bringing the basket up was

due to thickness of walls, i think my data and hotel wifi was not the best

breakfast was wonderful with quiche,sausages, fresh fruit, grilled vegitables, fresh baked breads,

was extremely friendly and accommodating, and room was beautiful (with exposed brick, electric fireplace, modern

it was nice to have tv, high speed wifi & air conditioning.

the wifi us ok

i had the basement and wifi didn't work for all my 2days stay

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

some of the staff were very nice and offered me late check out until 3pm

room faced onto the street which made for night noise given a bar across the street

nicely decorated room, very good breakfast and staff very helpful

no room service, minimal bathroom supplies

perfect clean quiet, great location, bar and restaurant are excellent

breakfast was truly excellent every morning!

no laundry detergent provided or bath mats

later at checkout i was told that you need to connect tv to the wifi

not a big deal but we had been traveling and one reason we chose it was to do some laundry

and finally, the dryer didn t work it just tumbled the laundry around in cold air

parking signs could have been easier to find/read

gym looks gloomy and not very welcome

(wifi, breakfast, gym, and map)

the gym was small but good equipment

perfect location, so thankful you welcome our pet companions! wonderful staff!

the gym did not have refreshments

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn

only short coming was the wifi in our room

very fast wifi

wifi was terrible

your data plan is working - otherwise you'll need to stop at a nearby coffee bar to borrow the wifi before you

the front desk and malik from the kitchen was really nice too

sofa is too small, even the kids complained

with kitchenette was very convenient

likewise, having trouble because of a group of noisy schoolkids, they did their best to make sure they behave

no bowls in the kitchen so we had to go buy some tin containers which we also used in addition to the frying

stay with kids, but it's not bad for solo travelers, i think

wifi didn't work in room

breakfast was good, not excellent, but good enough

and to top it all poor wifi

staff is very helpful and the breakfast waffles are amazing

as the studio is well equipped with kitchenette accessories, the laundry room facilities are on the 1st floor

the room had everything you needed including kitchen, window that can open with screen

breakfast wasn't great, mostly processed foods (canned fruit and juice) and few vegetarian/vegan

was so fantastic for us to have a kitchen

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

it is a la carte only and so you're in the kitchen's hands in terms of timings and quantity

bar is very basic - so if you're going for a hotel lobby ambiance, this isn't the hotel for you but

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

gym was good

we were upgraded to a suite which was quite large and included a kitchen, dining room and generous living area

kitchen area with fridge, microwave, stove, utensils, coffee maker even had dishwasher

service of laundry in each room/apartment

used the gym every day

is new, room space is big, with laundry and kitchen, which is very friendly for family

area is very loud(autoroute ville-marie) and there was a terrasse bar 2 floors underneath, the music was also

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets

the breakfast buffet and all the staff were really nice.

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

on site parking, the complete kitchen combined with the fireplace almost makes it feel like home

room had a fully equipped kitchen, which was great for us, on a road trip, as it enabled us to buy food to

kitchen is a great bonus

under construction,no room service,phones outta service, due to construction

they also gave us vouchers for 2 free drinks each at the bar for happy hour which was

after walking around montreal, it was a real treat to get into the spa

generous, clean, stunning thriving plants, warm kitchen, gorgeous doggo, amazing breakfast, great vibe, friendly

the mattress and pillows need a major upgrade. bathroom beside kitchen lacked privacy.

the kitchen and back doors were lovely, the bathroom/shower was really really nice too

perhaps an explanation of breakfast options, and how they would want anybody to use the kitchen

love the hotel's restaurant where i have breakfast with the kids

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

room service quality was not good - had to pick up because of low staffing and poor quality food

a bit more facilities access activities to engage kids inside the building; arcade, playroom etc

no room service or proper buffet breakfast

location, the kids loved the pool food was great

great location, extremely comfortable beds, great amenities (gym and pool)

rooms, very helpful concierge, and beautiful gym

small datails: no filled mini-bar, shop available by the lobby (no alcohol for sale) requested high floor, it

the pool was incredibly fun for the kids and they even provided everything needed for our puppy

loved the gym, starbucks, sauna

my and my spouse's perspective, the location, building, customer service, room cleanliness, and breakfast are

no on site guest laundry, crowded elevators at key times

the gym and pool are also standout features of this hotel

there s also a heated pool, a sauna, and a well-equipped fitness center

no laundry service, no hospitality management - maids begin knocking on doors early morning to see if

room service was provided once every three days, so there was no cleaning during my stay, but that

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

the parking ,far walk .poor wifi

ok staff good, room service good

modern, comfortable apartment with a nice kitchen and washing machine

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

kitchen had all the utensils and everything was clean

spacious, clean, well appointed kitchen

the gym option is cool

didn't like the pet fee

to many exciting attractions for adults and the kids

parking was a little expensive, and there wasn't a pool… which was sad for the kids…

it was our second visit, both times with kids

our room had two tvs, so i didn't have to fight with the kids on the channels we wanted to watch

we just needed a place to sleep so we did exactly this and kids were not happy as they felt the room was 'dirty

no room service.

the hotel is pet friendly so i was able to bring my cat for $60/week

it has a full equipped kitchen and the amenities, specifically gym and laundry room are a plus!

perfect location, good room with kitchen.

booked for 2 adult nn2 kids the beds were small for 2(twin). furnitures looked old.

no laundry facility.

enjoyed spa water in the lobby!

booked for 2 adult nn2 kids the beds were small for 2(twin). furnitures looked old.

pool hard to swim laps in with kids in there

they allowed for early check in and late check out as we were taking the train

the breakfast was excellent, with plenty of fresh and tasty options

great breakfast selection

breakfast good served from 06:30 to 09:30 not bad the gym room, small but it is possibile to work out

wifi was ok though not always working optimally

no room service or concierge

wifi should be higher capacity and should be free.

le prepose au petit dejeuner (lequel ne vaut pas les 23$), ne sait meme pas dire bonjour et merci en francais

the wifi

lots of food options closeby and above all the hotel is pet friendly

kids check in at concierge for

upper bunk beds are made for kids

upper bunk beds are made for kids

rooms were quite small for 2 people and a pet. parking was also a tight squeeze.

phoned a few days before our arrival to enquire if the kitchen catered for someone with a gluten free/lactose

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area

extra bonus that it's pet friendly, my doggo loved the dog park right down the street

there is no microwave and kitchen stuff or laundry facilities.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

i didn t use the kitchen and didn t need the large space

the breakfast is a bonus

reception staff, gym and room allowed us to check in earlier

friendly staff, great location, fast and effective wifi and good cost benefit

the breakfast is good, too

it was everything clean and new, friendly people. good breakfast, great location

bar downstairs is maybe the best part

the wifi was poor and also the kitchen was closed due to covid

if you stay 4 days you will have to pay $45 + $35 + tax if you arrive with a vehicle and pet

modern stylish design, views from room, gym and included breakfast

the bed was comfortable and wifi worked well

well-decorated and relaxed hotel, fantastic outdoor swimming pool, good location close to center and eating

i had no luck in connecting to their wifi.

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service

everything ! restaurant food was bad , bad customer and room service

also, enjoyed their gym

poor wifi connection

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

mattress could be firmer, and wifi was weak.

of soap), no air conditioning , no wake-up service and very poor wifi

staff told us breakfast is free for kids and in morning time they said it’s not free

we had to wait 3 hours with kids and they refused to refund us as the room was not corresponding at all to the

no major complaints, very comfortable bed, free wifi.

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions

others mentioned: no fridge, no gym as advertised, old tv, sketchy area (though montreal is pretty

the gym equipments, old and nonfunctional. breakfasts was unhealthy

often alone but there were a few relaxed individuals around and breakfast had great taste croissandwitches

poor rooms, stinky, zero room service, rude receptionists and what not

is comfortable, housekeeping is friendly,, gym/ fitness center is dirty and not maintained, elevator carpet bit

lack of services (no wifi, only cable tv, no filtered water in the room etc.)

wifi was unusable unfortunately

were great room was reasonable, good location, wifi worked, there were water bottles, it was clean, i was pleased

rooms are dated. wifi was slow

wifi is pretty weak so i wish it could run faster and stronger.

the wifi was a bit spotty at times, so sometimes things wouldn't load.

the free parking is the only thing i liked.

polite reception basic comfortable clean beds and towel location - close to highway ample parking space good

they had a bar and free parking

tv, no micro wave, pool of water under air conditioner, hot water stopped mid way thru shower, had to leave air

service animal was charged a pet fee

breakfast good

comfortable bed shower pressure clean great breakfast kind staff

everything is great! location, friendly staff, good wifi, great staff, and amazing breakfast

breakfast

she was super helpful, friendly, and helped me with my early check in and giving me great advices about locations

wifi no cleaning for ebtire stay i seent pictures to booking

early check in, helpful staff. the bed seemed clean.

good wifi

near metro, fair price, comfortable bed, good shower pressure, good wifi, refrigerator in room

good wifi

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of

to compensate for it, they offered free laundry, which was fine

asked for late check out the lady at front desk saying the late check out time is noon (that is not a late

was great, coffee station was fantastic, gym was awesome, staff was very friendly

located, clean, hot shower, comfortable bed, good wifi, free coffee and chocolate in the reception, luggage

is not convenient and scary for kids

i got woken up bunch of times by kids running in the corridor and people check-in late at night prolly just

phones were not able to connect to the wifi, though we were pleased at the effort the staff put in to resolving

go to most of a hot place, such as old montreal, the biodome, and the eaton center, and so on breakfast was a

the wifi wasn t the strongest

perfect location, clean, lovely facilities, lots of entertainment for big kids.

no parking included no pet fees included room are too too small roofs are

loved the swimming pool, spa and sauna, as well as the playroom

a great place to stay with kids

really enjoyed the pool and sauna, especially when traveling with kids

excellent bar with great

the facilities were loud and lost of kids running around the pool area

there was a staff every time at the pool and the gym was excellent

wonderful room service

multi exercises machine in the gym should have instructions

room service was not available on sunday. would have loved to get breakfast to my room.

great gym, pool and hot tub

they didn t bother correcting it or informing me, so i had to guess my wifi password

did not like that i needed to request the room to be cleaned and no room service was inconvenient

nit get wifi late night

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there

area was a terrific place to watch a hockey game while my kids played pool

we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so

we were able to do it all with young kids in tow

the lack of room service options.

bad wifi connection

the gym was also very extensive and offered everything i could want or need

the pool and spacious above ground gardens are an oasis in the middle of busy and culturally rich city

we had two kids and they sent us to two swanky, business type bar/restaurant

laundry quality

the breakfast staff friendly and replaced items as needed

covid-19 restrictions and breakfast

the pool was great and the kids had a blast

the gym and pool were a huge bonus and the valet were some of the kindest people i ve

suite was a great size lots of room for the kids breakfast was great the roof top was really nice

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

wifi never works

weak wifi.

comfortable, close to bus, metro, grocery store, fridge, microwave, good wifi, very good value

of the storm, the wifi was slow

did not get to enjoy the spa & gym but the king suite was gorgeous

the bar was had a nice vibe and the old fashion was made perfectly

continental breakfast and coffee were good

full breakfast bar included (although i think they were frozen waffles and pancakes, bacon reheated i appreciated

bar lounge in the lobby along with a non-bar lounge made it comfortable for everyone