did not like that we could not connect to the wifi

our room was just next the motor bikes parking

wifi is unexistent

swimming pool was not heated

the free breakfast was delicious

place, quiet, nice pool

the breakfast was ok

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

are two friends and we were feeling uncomfortable about all the sexy parking garages at the entrac and the

room service breakfast was just what i needed with a busy schedule

the food and service 24/7 (kitchen).

no breakfast nor other meals provided, paid or free.

older reviews say they do not have breakfast, but that is not true anymore

the breakfast had few options, the room had few outlets. towels were old

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t

then call and order room service

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

second night the was no wifi in my room

room service available late which was great for a late arrival

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

the gym doesn't exist any more

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

were closed at the time the room was very noisy, we had loud music from 6am until 10pm from the gym that is

rooms are not sound proof, very annoying with the loud music starting in the morning at 6:15 (gym) and on friday

the gym opposite (and at the time of my stay the nearby the building works) start early in the morning

good: super fast wifi

the man in the parking area tried to send us somewhere else, even though there was nowhere else to park

meeting at 8 and they hadn't arrive, so i had to wait after i finished my meeting to have the breakfast

we purchased the breakfast plan and were surprised when the waitress said we still owed for the breakfast

on booking, it simply states breakfast included, but nowhere does it mention that it is only covered up

table and chairs had some scratches, and especially i didnt like it that i couldn t connect to wifi in my

spacious rooms and parking for our car

amenities gym and places around

breakfast and room service frequently arrived cold

nice bar with attentive wait staff

the room had a bar fridge, hairdryer, a small desk and the lighting was good enough if you wanted to work or

our room did not have a bar service

rooms can be cleaner and better heating as it gets very cold. no wifi in room big drawback.

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

huge restaurant and bar facilities

very good breakfast, very nice gym.

little staff at night, room service very late and took a long time to prepare

nice rooms cozy beds nice bar with area to smoke

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

the room was large, but very large for the things in it. no one offered to make a fireplace

pet friendly

nature parking place inside good cabanas

the restaurant is fine, good quality food, we used the swimming pool and it was clean and great

the food at the restaurant & room service was delicious

i wish the pool were open during the weekdays, not just the weekends.

it has 24 /7 pool access. gym has good equipment. clean rooms all around.

the food in the restaurant and from the room service, you never knew what to expect as the servings were never

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

parking seems not to be secure 100% it is no clean, not signals so you can have an accident

bed wasn't comfortable, wifi was poor, television was too limited and stream servi es wasn't runing ok because

there was a menu in the room where you could order from their restaurant(room

the room was big and they have a gym that actually works

there are not pool

the gym was a nice surprise and an even better surprise was the hotel van

wifi very weak and constantly dropped connections

the breakfast could have been more better

the room service can be very slow and sometimes does not come at all

is near to pheriferic, the noise of the road is high, bad for light sleepers breakfast, even if is free, the

the breakfast was good and it s nice that they have a gym

the breakfast wasn t that great

room was clean, good breakfast and gym is good for cardio

the rooms are well taken care and it includes breakfast.

breakfast was more than i expect the clean did very good

i didn't like that i didn't have time to get in the swimming pool :(

breakfast is listed as $65 us

room service was very prompt and the prices were good

breakfast and was not good at all

poor breakfast spread. no room service. bad location

wifi was strong and water pressure was good

very good the breakfast

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

cleanliness, basic assistance, wifi was almost non existent, room security was laughable, bed linen was shocking

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for

wifi sometimes works, and sometimes doesn t

wifi at times gets knocked off but that's the least of the worries compared to all other things

no decent restaurant, bar or anything within walking distance

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

wifi is strong and rooms are equipped with air con so can sleep at night well

wifi connection seemed stable, although i didn't use it for work purposes

huge bed and good wifi

room service

rooms are dated and wifi was quite poor in the room

the parking lot and that you can only check-in after 3pm, even if the hotel doesn't look busy.

they also advertise laundry service that they do not have

bad wifi in the rooms, very limited breakfast options

parking lot

the wifi wasn't working all the time, but is not the end of the world

location good, parking and really really cheap: 20 a night

the wifi network and the spa function very noisy

i needed a better wifi for my trip!!

great gym and pool facilities

great gym and pool facilities

the breakfast is amazing. it changes everyday. room service is also good

the facilities are very modern, there is a great pool on the (covered) rooftop, a good gym

noisy a/c, in my case confused laundry service, the hotel's surroundings do not invite for a stroll outside

claimed shuttle service but only within a 5km distance which was fine just wasn't clear and included in the

breakfast are disgusting .

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

was great the services, location,good opcion in breakfast, bed is comfortable , and general we have a great

the noise in the halls. people were talking and some kids screaming. it was uncomfortable.

offered a variety of breakfast options and was just a fee minutes drive from all malls

the double beds were small in size , not good for a big family with 3 kids

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i

breakfast great , staff real nice you should have more food on vending machines just not candy

parking was great

weak wifi signal

amazing kitchen and breakfast

wifi connection freezing room at night (they forgot to give me the extra blanket i requested) only

as far as the restaurant, breakfast was great

the location ..the breakfast

the wifi worked okay, and the bed was huge and comfortable

the wifi was not working at all.

wifi wasn't great

the wifi is too slow can t do enything

wifi was slow and inconsistent

i asked for check-out and laundry options, they replied a day later, when it was too late

room didn t get any wifi because too far from the main area

wifi intermittent at best

private parking (when not full) fair location

the wifi was also pretty decent

of food nearby and a market, not a far walk from a metro, water pressure, good wifi, cleanliness

wifi works well

no shuttle bus

they even have a shuttle that can take you around 5km of the property that it s complimentary

wifi

clean and well appointed. decent gym

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

the rooms are big enough, strong wi fi, and good private parking

wifi: i work remotely and the wifi is spotty at times

parking is available if needed

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

king size bed, hot shower, good wifi

a bit different than photos , but good one is a private parking

called front desk to ask staff for wifi password because he did not provide it upon check in

wifi didn't reach my room well, was very important for me

wifi was like a cat, it decided when you can connect, not you

clean, giant bed, parking for free in atrium, room service.

parking lot is inside the property so basically you can hear every time a car turns on and off

hotel was very clean, friendly staff, good location, nice big parking lot.

cleaned for new guests, then hotelliero offered 2 rooms with double beds in groundfloor- next to parking place

very good wifi

room service is offered

secondly, room service is provided every day

wifi??

parking good

indoor parking, 24 hour-reception

parking was included but always full

including free parking

was super clean, staff was attentive and fast when i ordered room service

intermittent wifi.

asked for room service and we didn t get it wifi was very poor but most importantly, they have frigging

gym room is on construction

the continental breakfast was limited, and the treadmills in the gym did not function.

expensive for what it really was and very poor room service menu

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

also on the website it stated that the hotel had spa facilities however there was no sauna

wifi didn't work at all in the hotel, nobody could help me connect

the gym was great, one of the larger gym spaces i've seen and all the equipment including free weights

good breakfast very clean

big room, clean, comfy, privacy, nice wifi.

big, nice gym, nice people

the breakfast was great

no breakfast is included, but there is a big shopping mall nearby where you can find whatever you want

gym, very polite staff, very good room with comfortable bed and sink in the room (turns out it s

room service was delicious

gym was great