their indoor pool was warm, and we loved swimming there throughout our stay

room service available late which was great for a late arrival

the pool was great, the room was clean.

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

the room was clean and when we ordered room service once, the food was good.

then call and order room service

older reviews say they do not have breakfast, but that is not true anymore

the breakfast had few options, the room had few outlets. towels were old

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

spacious rooms and parking for our car

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

breakfast buffet, that the rooms did not come equipped with wash clothes

breakfast options need to be better. also room service food options are very limited.

we had a great breakfast at the hotel with great service

it has 24 /7 pool access. gym has good equipment. clean rooms all around.

morning breakfast . good show they had

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

room was clean, good breakfast and gym is good for cardio

wonderful breakfast

the breakfast wasn’t that great

good breakfast.

the breakfast was good and it’s nice that they have a gym

the smell from the gym. they use a strong, cherry smelling cleaner.

the gym was a nice surprise and an even better surprise was the hotel van

gym didn't have towels ,cups for water

the gym

breakfast was not exceptional as advertised and to slow that everyone should have at least 45 mins

really nice breakfast!

t it on the

breakfast over priced, poor reception, unhelpful staff

breakfast and was not good at all

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

nice staff, good pool, beautiful gardens. very good wifi

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

the breakfast was ok

place, quiet, nice pool

large, comfortable room with outdoor terrace and gym

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

bad wifi

wifi worked poorly in our room, this was a little bit frustrating

tiny gym with little equipment

wifi is strong and rooms are equipped with air con so can sleep at night well

room service

room service was good and

rooms are dated and wifi was quite poor in the room

from central norte bus station and it's metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

location good, parking and really really cheap: 20 a night

they also offer buffet breakfast until 9am and coffee 24 hours a day

breakfast are disgusting .

also the breakfast is ready since really early morning

the breakfast were very good and the staff was very nice and friendly

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i would like to mention that alberto

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your valuables is provided

breakfast great , staff real nice you should have more food on vending machines just not candy

offered a variety of breakfast options and was just a fee minutes drive from all malls

i also loved the breakfast buffet that was

was comfortable, the staff were bright and friendly, the wetroom/bathroom was spacious and the room service was varied and well priced

big clean beds and room. staff are friendly and helpful. delicious breakfast. good hot shower.

hot water, strong wifi, unique lobby decoration, economical, friendly staff, quiet environment.

far as the restaurant, breakfast was great but dinner wasn't the best, it tasted good but as for timing it took almost 2

central location very close to the metro linea, very clean room, new bed, good wifi.

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

breakfast was very complete, lots of options to choose from, none like another hotels i had been

the breakfast was varied and plentiful

this location does offer a free shuttle service to get you anywhere from around the hotel

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

room service very poor, i ordered some fried egg they give m scramble and the menu need more

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

i think it came from inner courtyard/parking

and the room service and house keepers were

gym was great

has its own restaurant as well wifi worked

lovely friendly staff, good facilities, convenient location and comfy. fast wifi.

i liked the breakfast i liked the quiteness

modern, clean, good wifi, comfy beds

secondly, room service is provided every day

ry firm but that's my preference) good wifi

indoor parking, 24 hour-reception

free parking in a garage

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

in the morning for breakfast the servers were friendly and welcoming

the morning breakfast was awesome

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

no laundry services inside facility.

very good breakfast, and clean rooms

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

we had all the facilities, hot water in the shower, parking lot, security, good location

parking our car was also a challenge

safe close to police station and restorante bares and transportation and has parking.

bed sound old, the floor the same, the bathroom had a 10 litlle tank, , the parking lot to

its location is perfect and includes parking