) the pool and hot tub were so clean and inviting

only thing we weren t happy with was our breakfast ordered as room service

of the pool s rules is guests have to take a shower before use it

plenty of parking and close to our room

a little hidden gym

is no dedicated restaurant, and breakfast is served in the hotel lobby

good breakfast. super friendly staff. clean room.

breakfast was moderate but good, room was large and clean.

breakfast just minimal, outside not welcoming. rooms and beds great

the breakfast was more than i expected, they had 2 waffle makers along with bread, bagels, muffins, and

location, courtesy shuttle, value-2 queen beds with kitchenette delicious muffin and good coffee

clean and comfortable and good kitchenette and good breakfast = c good value

the hotel even got a gym and pool

was just disappointing: muffin and juice pack and granola bar was not something we expected

kitchen and large room location and easy parking

absolutely loved the view and the spa tub in the room.

basic continental breakfast. good selection of yogurt

spa tub felt relaxing

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

there were treats at the front counter, there's a free breakfast with healthy options

gym needs more equipment and they should provide towels.

the spa was relaxing and rejuvenating

when i books hotel the first thing i look at is the gym thought

laundry room on each floor

spa was a wonderful treat

kitchen was stocked with everything a person could want for breakfast

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

nice to have small fridge plus full kitchen at our disposal

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside decks, to the living and reading rooms

large well stocked kitchen available for use

with little to no truck parking in the city

central location, pet park, smoking area, onsite laundry.

also, laundry facilities that require coins

close to the airport and not far from victoria bc. nice and spacious room with kitchen

good facility, with laundry, ice machine and vending machine

bed and pool and low cost.

as i was there in the middle of a heat wave the pool was a huge bonus

kids enjoyed the pool

air conditioning would have been nice, but the pool made up for it.

the pool was beautiful

enjoyed the pool

the pool was nice.

i enjoyed the complimentary breakfast.

breakfast staff (male) was exceptionally helpful

pool pool pool

the kitchen was well-equipped and we didn't have to ask for anything in addition to what was provided

, a large rainfall shower and large, deep bathtub, plus a kitchenette

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50 after check out no

loved how big the room was, the kitchen was nicely set up, the big tub was amazing and everything was clean

we drove an ev and there were 3 tesla chargers and one standard ev charger in their gated parking garage, which was most excellent

bar staff and waitress were professional and recommended items on the menu

had spa day, dinner at jacks, pool, hottub time later

rooms were comfortable but very loud. spa was nice

spa treatment was the best!!!

the only thing that comes to mind is ensuring that the kitchen was stocked with enough of the appropriate items necessary for a few days stay…ie

a ton of construction going on around the property breaking rock, and the hotel was full of kids running down the hallways, and up and down the elevators

lighting in suite with kitchenette we booked was very dim

or a chair no complimentary breakfast : hotels with pools are usually booked by families with kids

there were no high chairs for kids and the food was extremely hot when it arrived

facilities, has a small swimming pool, good size for kids, only

the breakfast was also tasty and the convenience of it was appreciated as well

my only complaint is that there were many kids from the lower floor that were noisy and were running all over the 5 floors constantly

in the gym were fantastic

pool was broken 1 elevator

hopefully there's variety of breakfast each day

were super friendly and very helpful in recommending best places in town (restaurants, cafes, bar etc)

i liked the cleaness and i was really surprised that it has a kitchen too.

there is a laundry room which is kept very clean

the room was clean, the bed was comfortable, the pool was warm!

swimming pool not yet open

we loved having access to the laundry room and were sorry not to have been able to take advantage of the free e bikes

else, laundry facilities avail

friendly staff, large room, laundry facilities

kitchen room was huge and had everything we needed

my kids said it smelled like the cabin

reception staff, yummy burger restaurant next door, excellent cleaning staff, small but decent gym

and pet fee is a flat 20 bucks no matter how many pets

the closeness of a good bar with excellent food

noisy laundry area

not a single bar to hold onto

appreciated the coin laundry as we were 2 weeks into a long road trip

full kitchen was a bonus

we made use of the laundry facilities on several days as well

location was great, fast check-in and amazing for people traveling with kids.

2 queen suite had equipped kitchen & small dining area - awesome

maybe some more kitchen utensils/saucepans would be useful in kitchenette.

nice suite; kitchen facilities, comfortable beds, great location

kitchen supplies were adequate

the kitchen tap was dripping.

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

food & amenities, flexible layout (2 bedroom suite plus sofabed), functional kitchen, on-site laundry machines, and really nice staff

in the bar was excellent

still the patio could be a big bonus for families with kids or animals

in those bags on floor…lol… had to move them to somewhere high so he can’t reach them) kids upstair were running around and could hear them

being an older building i found my room well beyond my expectations, having a kitchenette was a big plus and ample room to boot

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes handy, the room was spacious and very nice

location, spacious rooms, well equipped kitchen.

thankful for a kitchen

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

free ev charging station with 2 plug ins

like room service, especially on arrival

first time in my life that we ordered room service

sweets machine by the gym, not healthy

staff extremely nice and helpful very convenient shuttle great restaurant on site great view

available on site breakfast available via room service; reasonable prices bar tender very helpful as vending machine empty, provided soft

had a fabulous breakfast and drinks at the bar the evening before

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

the gentleman, harj, who checked us in and subsequently tried to help give us a late checkout was professional

room service very fast though expensive

our only complaint was the bar shut at 9

good attached bar and restaurant

since we have young kids that we need to keep the milk cool all time, i need to go grab ice from ice makers to keep the

with have kids and would not stay there again and would not recommend it

very classy. cocktail bar is very fine. friendly hip staff.

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

the gym and spacious room laundry room

helpful staff, bright and clean room, great location, laundry facilities available

great location, gym and staff were helpful. cafe in the same building for breakfast.

and the gym was meh, but at least it was available

we also loved the fact that we could do laundry there and get fresh coffee choices every day

late check in and late check out was also good

sitting area with a library full of old books, a wet bar and fridge, a wood burning fireplace ready to light

no pool, gym, hot tub or spa if that's something you would be looking for

unfortnately in the evening the downstairs bar and surrounding

was scootched right up at the sloped end of the bath, which made for some interesting shower gymnastics

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

excellent breakfast and host.

we had to take an early ferry the next morning and this was very convenient for a single night's stay

location, staff and amazing breakfast. michael at the front desk was very helpful.

breakfast was an unexpected and delicious surprise

basic big kitchen to use

the breakfast selection is great, and the dinner is super delicious

laundry on site is good if you can grab a machine

friendly staff and good laundry facilities

dinner options are very less and not suitable for kids and anyone

i loved the little kitchen to save some money during longer stays

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

bar facilities or food room service so meant you had to go out again rather than stay in the hotel so with children this

ich looks cool)

for a little relaxation time, but i was really able to do it because the check in time is @4 and spa closes @6pm which i didn't know

wifi worked fine

cept in suite laundry) the 9th floor was beautiful

there wasn t a place to buy snacks for my kids, especially later in the evening.

having a pool and a gym would have made it that much better

d very small) is the laundry situation - you have to use a set of two coin-op machines

hot tub and pool

it has a bar and restaurant on the ground floor

the location, staff , communication & pet fee

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

blackball ferry nice comfy room & bed excellent kitchen - open late - great staff restaurant & bar - well appointed - great view of the harbour excellent value for very reasonable price

room service was fast (delivered before time promised) all the meals i had in the hotel were (+) bonus was the room service was really yummy (+) room service was impeccable (+)room service (+)helpfulness of staff, facilities, room service, location, restaurant (-)room service was slower than billed, but excellent when it arrives. (+) ordered room service and skip the dishes (-)room service ended much too early at 9pm (-)room service, got our order and one of the items was no where up to standard (+)the food was fabulous although not a lot of selection from room service however the courtyard cafe was an excellent place to get reasonably priced breakfast

great location, wonderful staff, accommodating chef and staff. warm bar atmosphere.

walkable to everything you want to see, do, and an awesome fitness centre and indoor pool to boot

great location, friendly staff, large clean room, excellent breakfast/brunch!

we had a 3, 4, 6 and 7 year old, the depth of the kids section was perfect

pool and gym easy access

spa and gym good

spa and gym good

they do not have room service.

the kitchen - very handy

let me do early check in nice reception girl. room had view off road. breakfast was good

hear everything happening next door, asked for a quiet room but they put a family with young kids next to us and there is a lot of noise in the back alley from dumpsters getting emptied at 6am

the coffee bar in the lobby was a nice perk

great location, bar and entertainment right downstairs

the kids played with the phone and so my husband unplugged it

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

rooftop bar for sipping adult beverages during summer while sun lingers over water

the gym and steam room closed very early

the gym and change room facilities are excellent

we were on a long trip so it was useful to have a laundry

very distressing when you pay high $$ and have to listen to kids and other conversations

pool and hot tub were small- lots of kids with little area for adults

room service was prompt

was a lovely property throughout save swimming pool facilities could be improved

thank you for making this possible because i had called in advance letting you know that the kids were on their honeymoon and i would appreciate if they could have a great view

self park); would have been nice to have a pool or gym

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

breakfast was nice but only offered as room service or pickup

the food in a bar downstairs is ok, but not delicious

pet-friendly king suite was very modern, spacious, and comfortable

just missed some bowls in the kitchenette - grateful for the tea and coffee ready for our use

the pool was a bog jit with the kids

everywhere, restaurant and lounge-bar on site, adjacent parking, quiet elevators, on-site gym and laundry, 24-hour front desk staff, king suite with kitchen well appointed

great pool and hot tub

was all incredibly helpful and kind, the location is great, and it's a perfect place to stay with kids- while still feeling luxurious

we were also happy that we were able to book the use of the pool

gym was a little small.

the gym and pool

sadly the pool was out of order when we visited but they were upgrading it so can't be helped!

thing that was slightly negative, was that the gym was closed & the price was really high

gym facilities were not really useful - just some bikes, treadmills and dumbbells

gym is pretty small with a just a few cardio machines and some weights; the pool facilities needs

the self made waffle does make delicious waffles, my kids love it

coffee machine in room wasn't working. room service phone line wasn't working.

we stayed 2 nights; room service did come but didn't bother to pick towels down on the floor

onsite laundry was useful

there was a mini kitchen and it was fully stocked with dishes and microwave and coffee machine

location and wonderful room with a small complete kitchen even

i had asked for a late check out in order to take a shower before i left

very clean and has kitchen

little house with a view on craigdarroch castle from the kitchen, quiet neighborhood, clean room, good breakfast available, free parking on the

breakfast, friendly helpful stuff, laundry possibilities and all of that in a stylish old house close to downtown and the castle

location was great, the room was small but fine and the use of the laundry (including wash powder) and kitchen facilities was appreciated

you can use the kitchen facilities which was great

access to guest kitchen and free laundry