initially put us in a smoking room whrn we booked a non- smoming room

breakfast, the gym is amazing and the terrasse and pool great place to relax on a hot summer day

no heated pool

room and bar was great. front of house friendly and helpful.

wifi is a major problem. too slow and erratic

breakfast room was full and service not great ... the treadmill in the gym not in good condition

liquor prices in the bar fridge is hectic.

there isn't any pool . and the gym was out of order at the time when visiting

the gym could have had a bit more - but it's a very minor thing and not a complaint

everything was tops. really enjoyed our stay and the breakfast was awesome!!!

a little bar might have been good.

the wifi was unstable.

breakfasts were excellent and helen, the owner, was very welcoming and personally supervised the

were looking for an overnight comfortable stop in the area, that included breakfast

anything specific but probably the fact that the kitchen is not open till say 10pm

wifi is not stable and slow

there are no gym facilities

the wifi was not that great. the connection was not stable

not a nice view from the balcony. we had a view of the parking lot.

no seats next to the pool (which was not really well taken care off) so no option to relax on the sun

our laundry was misplaced and not delivered so we had to make a trip back after checking out to collect

lots of parking

wifi was very poor

is helpful, unlimited wifi the environment is to die for without breaking the bank

was very disappointed with the hamburger i ordered thru room service. was dry with no sauce

offer free wifi, but no smart tv's in the room we stayed in and very poor reception on the limited channels on

staff could be a little less noisy in morning and we had a laundry lady wake us early one morning, and a case

great place to say at monte casino

there is a decent gym, but to steam room or sauna unfortunately

the gym is very small.

parking can be a bit tight when it's busy

helpful, accommodating and understanding the early check in and the need for a late check out

great place. parking space is small/insufficient

location, clean, good wifi

good value for money and wifi is

restaurant patrons tend to take up parking space for residents and this can be a tad annoying

parking is full and busy. there must be a special parking for hotel guests

warm welcome, respect from the entire staff and their quick service/response to room service.

the aircon issue we had in the room or the arrangement for in room breakfast *no reserved parking for hotel

parking for guests becomes a problem as it s taken up by the day visitors as they sit outside at

- couldn't find laundry bags in the room

the service is lovely, facilities (like the gym) very well equipped, neat and well maintained, rooms are large

friendly staff, parking, lovely breakfast

parking is poor

hotel itself is great, nice and comfy rooms, nice pool and good breakfast

good sized pool

the swimming pool needs more attention regarding cleaning

i loved the gym and the friendly staff

lovely stay. excellent breakfast. nice big room.

shame the bar closes at 10

parking was difficult and there wasn't a separate breakfast area for individual guests not part of

the wifi could have been stronger, but apart from that the place was fine and very comfortable.

we had peace of mind and there is more spots for photo shoot breakfast was devine

thank you for accommodating our request for very early check in at no extra charge.

it was a great place. my room was as described. breakfast was very nice.

free wifi and smart tv was a plus to watch netflix, youtube

room service and making sure yiu always have things like tooth paste and comb in case guests forget

the receptionist duduzile, the senior hotel manager anel, the duty manager joshua and the kitchen ladies were

wifi very effective

the breakfast and room service is great

the hotel has a bar area that serves delicious cocktails and the food is also amaze-ball s

fact that swimming pool area and (pool bar that's not operating)

very nice pools and a play area for kids.

has a nice gym spa sauna steam room swimming pool massive restaurant pool bar and a deli +bottle store under

has a nice gym spa sauna steam room swimming pool massive restaurant pool bar and a deli +bottle store under

property was amazing from the friendly staff to the stunning rooms and the pool everything was over the top and

the only issue was the fact that you need to pay to have wifi available in the room

gym was nice too

double charged , charged for laundry when i didnt do any laundry , shower didnt close properly

the gym is well equipped and if it was slightly warmer i would have loved to use the swimming pool

i liked the comfort of the room, the beautiful room and the breakfast.

the room overlooking the pool was spacious with lots of windows for fresh air

at the car entrance and parking is poor, the location is a traffic hub,you get stuck for a while

the buffet breakfast and dinner are exceptional.

room, quiet at night, good location, very friendly staff, good value for money, piano in the bar

my room was spacious, and fully equipted with a full kitchen

the location, the large rooms and the wifi.

the laundry service is exceptional and very reasonably priced

we ended up paying for our breakfast even though we had booked a room package that includes breakfast

i did not use the kitchen but if i stayed longer it would be the perfect

toilet had flushing issues - wifi had a very weak signal and couldn't connect for us in the suite - a bar fridge

using an app to access the gate is not great especially because it requires data/wifi.

good wifi

i booked 2 nights and i was sharing the room with my husband the second day the kids arrived but the linen wasn

spa and beautiful place

was welcomed with the warmest smiles & friendliness at hotel sky by staff members from the parking lot, to

everything about the place , the convince of having spa and nice restaurants.

please add a bar fridge in the rooms

the safe parking is very limited - fortunately we drove with my smaller suv and not my hubby's bulky byd

safe, private parking and backup electricity on site

safe parking, a generator for load shedding, even a bar

i love everything the room service, cleanness, breakfast ect

the rooms were beautifully appointed, featuring a cozy living area, a well-equipped small kitchen, and a spacious

the cosiness of the apartment. sandton city within minutes. gym and pool available.

pool and gym

no room service menu in room

were very spacious and the staff very helpful and polite

breakfast did meet my expectations. consider additional kids channels - was limited.

i was opposite the laundry so it was very very noisy. bed is very uncomfortable.

location and size of parking

the room was very clean together with their linen safe and secured parking .very easy to find

1 she was like dd u really check in the locker and i said yes then she later referred me to the laundry room wr

inside parking should have lines just so that people can space out properly how and where to park but this

room was not clean, bathroom and kitchen had a foul smell, toilet seat had a pee stain from whoever was staying

the breakfast menu is very limited and tacky , it's even worse if it's room service

so much for a night away from kids

the wifi didn t work for half the stay

room, very comfortable beds, great location, lovely staff, very nice pool

no unlimited wifi

room was lovely, pool was great and the lunch in the hotel. great reception and staff

i used the spa and that was a good experience

outstanding service and the spa was amazing

love that you have late room service/dinning options

wifi strength was not optimal - manageable but could be stronger.

the room was exceptionally clean and the kitchen was neat with new pots and pans

place is amazing in terms of location and the views and pool on your balcony is awesome, the space is

great gym too

huge living room and kitchen area. upscale property. direct access to mall.

excellent breakfast

breakfast was excellent had guild breakfast, muesli was out of this world we also had seasonal

facilities were incredible, high end gym and pool

no iron in the rooms. last morning breakfast service was not good

unfortunately the golf restaurant is shut on mondays so we couldnt experience that but the other restaurant

facilities. luxurious apartment. friendly staff. full kitchen. private bathroom.

the fact that the room service walks in to the room whilst u still getting ready

the pool should be opened at all times, my kids wanted to swim in the evening and we were told that it is closed

are of great quality, lounge & pool areas, the room, the view, convenient parking, room-service personnel, pool

the rest of the food, even our kids meals where great

only thing is that they don t have room service and you have to go down to order and they don t bring it

no bottled watter and bar fridge

there is no fridge/ bar fridge in the room

lovely breakfast and good coffee.

excellent breakfast

location is okay and central. good parking area.

cockroaches in the toilet the sheets and pillow case were not clean there was no room

make sure u put mop or samething you can dry the wet floor per room special if you came with kids

the laundry service was good, and the breakfast was excellent

when i arrived he spoke to me for about 2 minutes at the parking

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

the gym was a little bit outdated, but i found everything that i needed.

let some noise in if you are close to the reception (especially room service calls to the reception late at

beautiful gardens, a man-made beach, heated pool, jacuzzi, spa, cinema, gym, and a wonderfully relaxed

breakfast was delicious

the swimming pool looked dirty for use

staff very friendly, good wifi connection, tidy and comfortable room, clean bathroom and filling breakfast in

clean and breakfast was good. friendly staff

way to make us feel welcome and comfortable, they accommodated a last minute additional guest breakfast

cellphone reception was pretty bad. wifi was intermittent - andrew, sort this out.

beautiful hotel in a wonderful garden with pool and palms

in the evening, we enjoyed a delicious bottle of red wine from the bar on our private balcony, overlooking the

wifi connection was terrible, also the entertainment being the tv, again due to the network.

there was no mini bar fridge in my room.

big rooms, parking place

the place was very clean and the pool we really had a great time

the kitchen/bar area had too much dust

the swimming pool was dirty

was no coffee and tea in the kitchen for both days for breakfast, they need to rectify

parking was secure, garden was well kept with reasosnblke bird life

the cottage was comfortable and the kitchen was well equipped with stove, microwave, fridge etc